Change control has become a key competence. It requires on behalf of the person in charge, an anticipation for the key stages, a rigorous planning, managing emotions and a strong determination.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Available in English on request
Change control has become a key competence. It requires on behalf of the person in charge, an anticipation for the key stages, a rigorous planning, managing emotions and a strong determination.
Anybody having to deal with the change management linked to an information system project.
Prerequisites
None.
Practical details
Scenarios. Work in groups. Work on real-word scenarios. Feedback.
Course schedule
1
Change Representations
Change in its different forms (human and organisational).
Unforeseeable reactions, behaviour and resistance to change.
Questioning and the ?mourning? period.
Hands-on work
Role-play.
2
Adapting to Change
Positive and negative responses to stress due to change.
Adaptation period.
Main stages of personal growth.
Identifying resources.
Developing new skill sets.
Hands-on work
Identify stress factors in different situations and offer appropriate responses.
3
Giving Sense to Change
Using Change as a catalyst for Progress.
Being an active Player.
Building professional or personal project.
Clarifying goals.
Project Management.
Alignment.
Hands-on work
Formalise projects and ambitions. Reduce the gap between the dream and the reality.
4
Communicating Change
Ensuring Change has been communicated clearly and understood.
Interacting, brainstorming and sharing ideas.
Direct and indirect approaches.
Socio-dynamic approach.
Active listening.
Questioning and maieutics.
Exercise
Case study exercises.
5
Change Management
Do you possess the right credentials to drive Change?
Planning each key step and piloting Change successfully.
Implementing orderly and systematic processes.
Time Management.
Coaching.
Exercise
3 scenarios: Piloting change.
Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed. (Translated by Deepl)
SAMIA B.
04/12/25
5 / 5
David a su nous embarquer et nous faire sortir de notre zone de confort et de connaissances de base sur le sujet ! Des ateliers enrichissants , pas le temps de s’ennuyer !
EMMANUEL G.
04/12/25
5 / 5
Contenu très intéressant.Il faut accepter de se laisser porter par le formateur même si on se sent un peu déstabilisé.
EVE D.
04/12/25
3 / 5
Les concepts et théories étaient amenées de manière aléatoire. Il n’y avait pas de plan, on ne comprenait pas où on allait. Nous avons eu des outils mais sans comprendre comment comment et quand les utiliser. Les cas pratiques manquaient parfois de contexte où de consignes claires.
GILLES A.
04/12/25
4 / 5
Beaucoup d’outils (prendre du recul pour applications) et idées pour mise en pratique dans contexte professionnel à court et moyen terme
ANNE L.
04/12/25
4 / 5
Formation au contenu intéressant mais qui par rapport à mon fonctionnement manque de structure. David est très à l’écoute, dynamique et expert sur le sujet mais ce n’est pas toujours facile de le suivre dans ce cheminement et le support projeté ne nous aide pas à le faire.Les exercices / cas pratiques sont très utiles pour nous aider à comprendre la théorie. Après ces 2 jours, je suis persuadée que je vais pouvoir utiliser des outils prochainement mais je suis un peu perdue pour l[quot
NATHALIE P.
27/11/25
5 / 5
Très bonne formation. Angela a su nous partager avec des exemples, anecdotes concrètes les concepts présentés.
KÉVIN D.
27/11/25
5 / 5
Très bon formateur, possédant une riche expérience. Très bon pédagogue.
RACHID D.
27/11/25
5 / 5
Formation très complète aussi bien d’un point vu méthodologique que pratique. Les outils de gestion de l’accompagnement au changement et de la communication ont été clairement partagées et répondent totalement à mes attentes.
BETRETTIN K.
27/11/25
5 / 5
formation intéressante qui correspond à mes attentes, avec une formatrice qui connait son sujet et anime très bien cette formation à distance.
GÉRALDINE P.
27/11/25
4 / 5
Le support n’a pas été utilisé tel quel. Il est très riche et très intéressant mais peut être qu’une forme adaptée à la formation sera plus facile à suivre. C’est vraiment dans le but d’amélioration car c’était très bien.
GREGORY T.
27/11/25
4 / 5
Contenu très clair et bien expliqué par le formateur
GAETAN B.
27/11/25
5 / 5
Contenu riche et très utile. Facile à mettre en place
CLAUDINE P.
27/11/25
5 / 5
Les outils et les méthodes ont été apportés pour conduire le changement. L’équilibre est respecté entre la théorie et les exercices pratiques.
CELINE L.
27/11/25
4 / 5
Formation satisfaisante.Qualité des échanges avec le formateur ++Mériterait plus de temps pour permettre des échanges/retours d’expérience entre participants.
ELODIE B.
20/11/25
4 / 5
Good balance between theory and practical application.
HADRIEN M.
20/11/25
4 / 5
High-quality content and application exercises based on our real-life topics
GARS MICHEL L.
20/11/25
5 / 5
Plenty of advice, relevant tools for implementation
LAURA B.
16/10/25
5 / 5
A more attractive power point would be a plus (in terms of layout)
MARIN M.
02/10/25
4 / 5
The training content was comprehensive and many change management tools were provided. If I had one area for improvement, it would be the sequencing of the course, which I felt didn't necessarily follow the mourning curve. Despite everything, the trainer managed to run the course with a good alternation of theory and practice.
MATHIEU T.
02/10/25
5 / 5
- Introduction probably needs to be very slightly shortened on the trainer's experience (interesting, it also helps to establish her legitimacy as a trainer, but the training must be focused on the trainees and you mustn't give the impression that you're running out of time)- During the 1st day, impression of lack of practice, because theory is good but practice is essential even on fictitious cases, but impression dissipated during the rest of the training, so p
KEVIN N.
02/10/25
5 / 5
A good balance between theory and practiceThis enables us to apply the methods we've seen in class in real-life situations, with feedback from the trainer on positive points and areas for improvementPractice also enables us to see the different participants' points of view on the same topic, and to pick up relevant points that will be useful to us.
CÉLINE S.
02/10/25
5 / 5
Very professional and with multiple copies
CINDY S.
02/10/25
4 / 5
A very enjoyable distance learning course combining theory and practice, which stimulates discussion and allows you to compare other approaches.
ANNE-LAURE M.
02/10/25
4 / 5
Very interesting and management-oriented
MATHIEU T.
02/10/25
5 / 5
Very interesting, good mood, good animation
HOUEDEC KÉVIN L.
02/10/25
4 / 5
Good, helps to put certain aspects into perspective and define actions to be implemented.
AROUNY N.
25/09/25
5 / 5
Very practical and focused on our own problems, which is good for having the keys to move forward.
TSAI FREDERIC L.
25/09/25
4 / 5
Some parts were dealt with a little quickly, but overall the content was what I expected.
FIORENZO P.
25/09/25
5 / 5
Very well presented and explained (teaching material, practical examples, quality of the trainer).
JEAN-CHRISTOPHE M.
25/09/25
5 / 5
consistent with the title
SYLVAIN R.
21/08/25
5 / 5
The way the course was run, combined with the trainer's facilitation, created synergy and sharing between the trainees.
JEAN PHILIPPE P.
21/08/25
5 / 5
Thank you Bruno, I'm delighted to have taken part!
LAURENT P.
21/08/25
5 / 5
Appropriate for presenting key concepts clearly in just 2 days
VÉRONIQUE B.
17/07/25
5 / 5
A very rewarding course in terms of content, presentation and group discussions.
SOLANGE E.
17/07/25
5 / 5
A very rich learning experience. Thanks to Philippe, our trainer, and to the group for the quality of the discussions. I'm very keen to continue learning more.
CHRISTOPHE S.
17/07/25
5 / 5
perfect
JULIE P.
17/07/25
5 / 5
It was very rich and interesting, and I really appreciated the conversation mode for learning rather than just going through the slides.
ALEXANDRA M.
10/07/25
4 / 5
The training was very interesting and the small group format made for good discussions. I'll now have to put it to the test in real life to see if I feel sufficiently equipped with what I've learnt from the course.
CHRISTELLE P.
10/07/25
4 / 5
Interesting training, but a little unsettled by the lack of a well formalised method and tools. However, the exercises based on our experiences are interesting.
CHRISTINE S.
10/07/25
4 / 5
Good participation from the group, good contribution from the presenter and interesting discussion. Not necessarily easy to reproduce afterwards.
SYLVIE H.
03/07/25
4 / 5
The training is great, but it's a bit dense. You should spend at least 3 or 4 days there.
NABIL B.
03/07/25
4 / 5
Satisfied overall. Even if I'm not the real target of the training, I was able to confirm the skills I'd acquired in the field and learn new ones. I hope I'll have the opportunity to apply my new knowledge.
PAUL PHILIPPE G.
03/07/25
5 / 5
very educational and open-minded trainer
DOMINIQUE G.
03/07/25
5 / 5
The support is of good quality, but it would be preferable to have a printable PDF format (here in A4) in the same format as the support, 4/3.
ELSA G.
03/07/25
5 / 5
It was very good, educational, interactive and interactive. The trainer left plenty of room for expression.
JEAN-RAPHAËL H.
26/06/25
5 / 5
The training approach is based on the participants' own use cases and modelled on methods.
EMMANUEL P.
26/06/25
5 / 5
Lots of very concrete exchanges with personalised answers for each participant
OLIVIER P.
26/06/25
5 / 5
Tools to support change management and learn to develop your legitimacy
MACHEREZ CASSIOPÉE R.
05/06/25
5 / 5
Very interactive course despite the online format. A little difficult to follow the online support as not shared, but also helps develop active listening.
JULIE G.
05/06/25
4 / 5
The trainer was friendly but sometimes seemed to lack clarity (sometimes expressed herself in bullet point form rather than in full sentences) and as she wasn't projecting the material, I sometimes found it difficult to see clearly how the training was unfolding (she announced the page numbers which didn't correspond to the numbers on my material).
DIAZ MARIA ALEXANDRA B.
05/06/25
5 / 5
The content is clear, but you have to listen carefully to the trainer to get the key information, because the information shared is very enriching.
LEA A.
05/06/25
5 / 5
The course content, which was very human-oriented, was very appropriate and interesting. The teaching methods were very good. The trainer was a good facilitator, allowing interesting exchanges and sharing of experience.The pace of the course was designed to leave room for the participants' contributions, which was very much appreciated, while remaining within the framework.The workshops were practical and useful.Super training that gives food for thought and provides some distance.
BARBARA C.
05/06/25
4 / 5
I was looking for techniques for convincing people, which was a bit out of keeping with the theme.
CHARLOTTE C.
05/06/25
5 / 5
Very good presentation of very interesting content, thank you. Maybe lighten up the presentation support slides a bit (a lot of information on some slides) and start the training 30 min earlier so that you can have a longer break. :-)
PAULINE G.
05/06/25
5 / 5
The course was very comprehensive and the trainer was a great teacher. We didn't see the time go by and we learned a lot of very beneficial things.
GAETAN P.
05/06/25
4 / 5
The support is rich, almost too much so. I would have liked a little more practice and concrete case studies, especially on Day 1.
OKSANA L.
05/06/25
4 / 5
Live training or group has its role to play too.
LISA D.
05/06/25
4 / 5
More case studies would have been interesting.
HÉLÈNE B.
05/06/25
5 / 5
Perfect!
ELODIE M.
05/06/25
5 / 5
The content was tailored to each individual's situation, and the discussions were highly instructive. Mr Radon is a great listener, eager to learn about each person's situation so that he can provide an informed view and advice. Great contact with the other participants. Dynamic and enriching training, both professionally and personally.
CHRISTOPHE C.
05/06/25
5 / 5
It was the first time I'd done a course like this in remote mode. I sometimes found it difficult to make the link between the oral lecture and the written material.
NAQIBULA F.
22/05/25
4 / 5
Fast-paced at times.
AICHA O.
22/05/25
5 / 5
Very interesting course, with lots of discussion and practical case studies, led by a very good trainer who listens well
CHRISTELLE C.
22/05/25
5 / 5
Very good
STÉPHANIE C.
22/05/25
4 / 5
Constructive and interesting discussions with the trainer and other course participants. Practical examples appreciated
ANNABELLA S.
22/05/25
5 / 5
Very clear
THIBAUT J.
24/04/25
5 / 5
Satisfied and inspired by the concepts and discussions, to be meditated on and integrated with the benefit of hindsight
CARRICK SARAID M.
24/04/25
4 / 5
Very interesting, I would perhaps have liked more concrete case studies but the training was very well delivered, thank you!
The content was comprehensive and tailored to my needs, as the participants were in different situations related to change, but Frédérique succeeded in adapting the discussions and advice to each situation and making concrete analogies that were relevant to my professional environment. I came away with a better understanding of the cycle of change, the impact it can have on everyone and the communication we need to adopt.
LAETITIA M.
24/04/25
5 / 5
Lots of illustrations to help you understand the tools and plan how to use them, both professionally and personally. She's a top-notch trainer who I'll be happy to call on if I have any other needs! Thank you for the discussions.
ANNE SOPHIE G.
24/04/25
5 / 5
The content was varied and appropriate, and Frédérique's approach was lively, enabling real discussion and making the training fun. She knows how to adapt to each individual so that we become aware of where we are in our journey towards change. For me, this session has been enlightening about where I am personally and professionally. Thank you Frédérique
LEA D.
24/04/25
5 / 5
A very comprehensive and practical course. I came away with a real toolbox and a much better understanding of the emotional issues involved in change. Frédérique's energy and dynamism are superb. She has a great command of her subject. The examples she gave were enlightening and her ability to grasp the issues and get to grips with them is quite amazing. A plus with the training material.
AGATHE D.
24/04/25
4 / 5
Too many tools despite regular exercises. The choice of course was perhaps not appropriate; I would have liked to delve more deeply into a practical case study and take the process from start to finish (from framing to defrieze). The trainer was extremely pleasant, available and educational. This is the strong point of the course, with all the references made available. Well done for that!
VALÉRIE G.
24/04/25
4 / 5
Thank you to Marie Paule Seguin for her expertise, energy, sharing and leadership.
ADELINE B.
24/04/25
4 / 5
The trainer was really great, the subjects were clear and she supported us well. 2 days were well organised and the feeling between the 1st and 2nd day was really different, the 1st day was easier to digest. I'd like to thank her.
MAËVA R.
24/04/25
5 / 5
The only regret is that we had asked for a course aimed more at communications specialists, whose job it is, so it didn't meet 100% of the original demandSwann as a trainer was perfect: dynamic, approachable, punchy, modern and challengingIt was hard to keep your attention in 2 consecutive days of videoconferencing, but with him it went very well.
.
24/04/25
4 / 5
The course content is of a high standard and very well presented.
MAEL B.
20/03/25
5 / 5
Well done Frédérique for the quality of the delivery of this course! The main theme of the course was clear. The concepts were well explained and illustrated by Frédérique and the testimonials of the other participants.
PERRENOUD COMTESSE LAETITIA G.
20/03/25
5 / 5
Lively, dynamic training. Trainees from different backgrounds, enriching the experience. Comprehensive support materials to make it easier to implement the course at a later date.
AGNES D.
20/03/25
5 / 5
This course was offered to me 1 year too late and is aimed more at my managers, but I've learnt a lot of very interesting things that deserve to be explored in greater depth.
ERIC L.
20/03/25
4 / 5
Great content and quality, a 16/9 format would be better! :-)
FRANCK M.
20/03/25
4 / 5
short
LAURE S.
20/03/25
4 / 5
I had a hard time on the 1st day. I felt like I wasn't learning anything. Much better on the second day. We're waiting for the course material, which wasn't provided during the training.
YASMINA S.
20/03/25
5 / 5
I found this course very interesting and I think that Julie, the coach, had a lot to do with it. She was very educational and gave concrete examples, which I loved. Usually, training courses are very top-down and that wasn't the case here. We did a lot of sub-group work and I really appreciated that. Thank you Julie for these very interesting discussions!
CAMILLE B.
20/03/25
5 / 5
the trainer is a great teacher and a very good facilitator of this training course. you can feel her commitment. she doesn't hesitate to suggest additional content for us to consult to support/add to certain subjects.
SVETLANA R.
20/03/25
5 / 5
The trainer was able to pass on her skills and knowledge on the subject. Thank you!
CAROLE Y.
20/03/25
5 / 5
Very good level
VINCENT C.
20/03/25
5 / 5
Nour's energy and commitment made the course dynamic and enjoyable, despite the small size of the group.
WENDY R.
20/03/25
4 / 5
comprehensive, alternating between visuals and theoretical informationGood balanceI would have preferred a video by Fréderique on process com profiles, as she embodied them better than the caricatured videos seen on you tube
ALYSSE N.
13/02/25
5 / 5
Very good training, directly linked to the instructor.
AURÉLIE D.
13/02/25
5 / 5
She was a top-class presenter and the practical exercises were very relevant.
STEPHANIE G.
13/02/25
4 / 5
Case studies, change management in project mode but also in conflict mode, reframing
AUDE P.
13/02/25
4 / 5
Small group to facilitate interactionVery dynamic speaker who facilitated discussion. Helps build confidence. Focus on exchanges.
NATACHA T.
06/02/25
4 / 5
Interesting to use case studies from each participant, with a good balance between theory and practice.
CHIPPEY ALEXANDRE L.
06/02/25
5 / 5
Well-documented content, put into perspective with numerous oral examples
ALEXANDRE G.
06/02/25
4 / 5
Relevant case studies. Allows training to be based on real-life situations, while meeting participants' needs.
2d
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