Exercises to get to know yourself better, analyze your leadership style, and evaluate your level of assertiveness. Feedback.
Course schedule
1
What is a Leader?
Why people follow leaders.
Characteristics and behaviours of effective leaders.
Management and leadership.
2
Leadership Styles
Self-evaluation your preferred leadership style.
Principles of team-building.
Defining Qualities and Strengths.
Create your personal plan for success.
3
Enhancing Team Performance
How well do you motivate your employees: measure your skills.
Characteristics of high performing teams.
Understanding human work-related needs.
Creating a motivational work environment.
Motivating difficult team members.
Performance evaluation based on results and agreed upon objectives.
Review priorities during periods of change.
Exercise
Role-play situations for managers.
4
Empowering, Motivating and Inspiring Others
Acquiring strategic vision.
Key decision-making techniques.
Developing stronger impact and influence.
Perfecting your persuasive powers when negotiating.
Eliciting commitment to move things forward.
Leading by Example.
Exercise
Role-play situations for managers.
5
Improving Working Relationships
Developing communication skills.
Preventing misunderstandings and conflict.
Improving the communication process.
The Art of giving feedback.
Master techniques for gaining agreement and buy-in.
Developing credibility through expertise and relationships.
Delegating and mentoring to help others to increase their skill sets.
Encouraging others to be resourceful.
Exercise
Role-play situations for managers.
6
Being Assertive
Understanding assertiveness and how it differs from aggression and submission.
Saying 'No' to unreasonable requests.
Giving criticism effectively.
Setting boundaries for others.
Presenting clear messages.
Closing conversations.
Gaining increased confidence.
Handling your Stress and other people's.
Exercise
How are you assertive? Role-play situations for managers.
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed. (Translated by Deepl)
PRUNELLE B.
13/11/25
5 / 5
Marie's openness, the integration of each trainee, the active listening and sharing, the way the different groups were set up, the materials used and the exercises. Just great! Thank you so much!
ROMAIN B.
13/11/25
5 / 5
High-quality training, limited only by the fact that it was held on video, which meant less practice than theory. Thank you to Carole for her professionalism
KÉVIN L.
13/11/25
4 / 5
There was a lot of discussion, which was very good, but I don't think it allowed us to practise enough.
FLORINE M.
13/11/25
4 / 5
There were lots of tools and scenarios, and sharing in small groups in the small rooms was very interesting and constructive. Everyone was able to contribute their ideas and experience. The teaching part sometimes took a long time to follow and it was difficult to digest everything.
PAULINE G.
13/11/25
4 / 5
two very interesting days
NORMA R.
13/11/25
5 / 5
Thank you Carole for this very interesting and inspiring course, but I think 2 days is too short. I would have missed 1/2 day to leave more time for role-playing and on-the-spot reflection.
ETIENNE G.
13/11/25
4 / 5
support to be seen later
GLEN M.
13/11/25
5 / 5
Thomas was fantastic.
DANIEL B.
13/11/25
5 / 5
Very interesting overview of this large topic. I am onboarding definitly some learnings. Thank you very much!
SABRINA H.
06/11/25
5 / 5
Very rich training
AURÉLIE S.
06/11/25
5 / 5
A lot of very interesting things were shared. Different professions and backgrounds, but common expectations and issues that brought the group together.
ERWAN M.
06/11/25
5 / 5
Good content Good format
RODOLPHE B.
09/10/25
5 / 5
no comment
AMANDINE B.
09/10/25
5 / 5
A very competent, attentive and caring trainer.
WENDY T.
09/10/25
5 / 5
The trainer was very attentive and relevant. The balance between theory and practice was very good. A very good trainer, who focused on each topic and got everyone involved.
LAETITIA R.
09/10/25
5 / 5
The content was very interesting and varied, and Nicolas taught us all very well, listening to us all the way.
NATHALIE Z.
09/10/25
5 / 5
Hello, thank you for the keys given during these 2 days. I'm currently upgrading my skills and I think I'll be able to adapt my leadership!
CAROLE-ANNE G.
09/10/25
5 / 5
Very useful training to develop your leadership skills using a range of practical tools
HEIKE S.
09/10/25
5 / 5
Very dense, very good
ARNAUD K.
09/10/25
5 / 5
Interesting content
TIMOTHE B.
09/10/25
5 / 5
The 2-day course is well-paced
ANTOINE B.
09/10/25
5 / 5
Top, relevant, applicable
FAUSTINE L.
09/10/25
5 / 5
Subjects relevant to leadershipContent that adapts to needs as discussions progress (flexibility)Time allocated to a subject sometimes too long for meExperienced trainer and support not at the centre of discussions, which I appreciated
CELINE A.
09/10/25
4 / 5
Excellent training...I've learnt a lot of things that I'll be able to implement with kindness...
ARNAUD M.
09/10/25
5 / 5
Michel Guillemet led the course over 2 days, covering a wide range of points and providing a very rewarding exchange with the other trainees.
ROECK KIMBERLEY D.
09/10/25
5 / 5
very interesting, makes you want to continue
LEA B.
09/10/25
5 / 5
Just what I was looking for. Thank you
LUC S.
09/10/25
5 / 5
The management training course fully met my expectations. The teaching content was structured, clear and directly applicable to everyday life. The discussions, case studies and role-playing exercises helped to anchor the concepts effectively. I came away with concrete tools to better support and motivate my team.
CHRISTIAN M.
02/10/25
5 / 5
She was an excellent trainer who helped me understand and take a step back on a number of subjects. The group exercises and discussions were really great.
GRÉGORY L.
02/10/25
5 / 5
Very good, content as expected
PIERRE G.
02/10/25
4 / 5
Content in line with expectations Good mix of theory and practice
LAURENT V.
02/10/25
4 / 5
Overall satisfied even if I already knew the theory
CAMILLE B.
04/09/25
4 / 5
Thank you for the training, I didn't always understand the instructions, perhaps we could have planned a time to discuss our expectations after the training?
DIDIER V.
04/09/25
5 / 5
Very rewarding course, time flies (which is a good sign....)
GRÉGORY B.
28/08/25
5 / 5
Thank you for this course, and for the availability of the trainer.
YANN N.
28/08/25
3 / 5
Interesting theme Concepts revisited leadership vs management still useful 2/3 methods easy to implement tomorrow Action plan Improvements : Need for more practice vs. theory Outdated diagrams and methods Too academic - accumulation of concepts - you don't retain everything Videos not very impactful - why delegate the message to a third party? Think about computerising things Give concrete tools at the end ( disc / turnkey tests for your teams ... )
JEREMY R.
28/08/25
3 / 5
The course is characterised by the presentation of numerous concepts, often theoretical, over a relatively short period of time. You come away with an interesting self-diagnosis of your leadership abilities, but with few concrete methods and a certain lack of personalisation. The scope of the course should perhaps have been reduced, with a case study adapted to the context of each student, and with more substantiated recommendations.
SOPHIE R.
24/07/25
4 / 5
Very good
CYRIL G.
24/07/25
5 / 5
Interesting training, with certain subjects perfected and new ones discovered, such as DISC and DESC.
MARC-ANTOINE X.
24/07/25
5 / 5
Very comprehensive.
RENAUD B.
24/07/25
5 / 5
Very interesting and tailored to my needs.
JÉRÉMY M.
24/07/25
5 / 5
It's a pleasant and dynamic course. The trainer sets the pace and leaves plenty of room for interaction.
JULIE C.
17/07/25
5 / 5
Very interesting content, a teaching approach that makes it very easy to apply the concepts in practical ways, to move around and to capitalise on the experiences of other participants.
MATTHIEU H.
17/07/25
5 / 5
Very good training, very interesting.
FEUKOUA VALERIE T.
17/07/25
5 / 5
- Friendly setting and interesting discussions
MIGUEL V.
16/06/25
5 / 5
As a beginner in management, this course has enabled me to use tools that were previously unknown to me. The trainer is a good teacher and she makes her points clear.
AMINA S.
16/06/25
5 / 5
Interesting training, it's always rewarding to take a step back, update yourself or simply compare your practices. What I really appreciated was the dynamic of the group, there was a real spirit of sharing on the part of some of the participants, constructive exchanges, it's always rewarding to share one's experience while comparing it with that of others, a very positive experience, a trainer who listens and takes the time to explain the topics clearly.
SADQI CHAIMAA E.
16/06/25
5 / 5
Very useful and rewarding
GUILLAUME Q.
16/06/25
4 / 5
Vast subjects requiring more time
SEGOLENE A.
16/06/25
4 / 5
The content of the course is in line with the theme of this training course, but the theoretical part is very long and therefore doesn't allow enough time for exercises, even though these are the ones that help us to better grasp the concepts.
ISABELLE R.
16/06/25
5 / 5
Marie covered all the subjects I asked her about, using simple, practical examples to give a very clear message.
GILLES G.
16/06/25
5 / 5
An excellent presenter who explained the concepts to us using lots of examples. A role-playing exercise between learners could help them to get to grips with the methods.
ANTONIN D.
16/06/25
5 / 5
The content is very rich in information and enables us to make links with our own experience. All that remains is to apply it over time.
MÉLANIE C.
16/06/25
5 / 5
Super Content and great trainer I'm leaving with a good refresher and some additional knowledge
ELISE G.
22/05/25
5 / 5
Very good training content. The balance between theory and practice was very good, although perhaps if there had been more of us the practice would have been lacking. In any case, the exercises were very interesting, and I particularly remember the analysis we all did together. Positive, positive, positive.
OLEG M.
10/04/25
5 / 5
I really enjoyed it, it gave me a better understanding of the world of management.
MARION B.
10/04/25
5 / 5
Very interesting and very dynamic, even in distance learning. I would have liked to have practised a bit more, but the case studies were very instructive.
STAN G.
10/04/25
5 / 5
Content and approach adapted to each profile. The trainer's andragogy enabled me to project the tools onto concrete examples. All that's left to do is practice in the professional world!
SABRINA H.
10/04/25
5 / 5
Very relevant content, presented in a dynamic and engaging way. Dense in relation to the length of the course, so needs to be reviewed individually afterwards.
THOMAS K.
03/04/25
5 / 5
A very good balance between theory and practice, and a very dynamic trainer
GERARDO M.
03/04/25
5 / 5
Nicolas is an exceptional trainer, and I really appreciated the pace and content, as well as the quality of his communication and his human warmth.
NICOLAS K.
03/04/25
5 / 5
Perfect Very pleasant and rewarding training
PAULE P.
03/04/25
5 / 5
Very good balance between practice and theory Allows concepts to be integrated directly
PAULE P.
03/04/25
5 / 5
Very good balance between practice and theory Allows concepts to be integrated directly
VINCENT R.
13/03/25
4 / 5
The content was both very rich and interesting. Marie clearly explained how to develop my leadership skills, which was particularly instructive.
MARIAM B.
13/03/25
5 / 5
The course was rich in knowledge. Marie was careful to get everyone involved; the participants came from a variety of backgrounds, which encouraged discussion. All the managerial concepts were covered.
KAROLE M.
20/02/25
5 / 5
Dense, rich but easily digestible content, with numerous interactive and appropriate workshops
PRZEMYSLAW G.
20/02/25
5 / 5
Varied and interesting content
MARIELLE B.
20/02/25
5 / 5
Excellent harmony between theory and practice - high-quality role-playing exercises
LEILA A.
23/01/25
5 / 5
Following this training course, I would like to emphasise the excellent quality of the support provided. The concepts covered were relevant and clearly explained. The use of role-playing to illustrate the concepts was particularly beneficial, not least because of the feedback I received! The friendly approach of the trainer, Claire, made for a truly constructive exchange. I've come away from this course with concrete and invaluable tools for improving my management practice.
MARION G.
23/01/25
4 / 5
Great content and lots of practical exercises. I might have liked to go into more detail on certain points.
MADLY H.
23/01/25
5 / 5
Thank you for this very rewarding course. I've grown from it. And thank you to the other participants who were so involved.
AURÉLIEN P.
16/12/24
5 / 5
The teacher was a very good listener and teacher.
QUENTIN H.
16/12/24
4 / 5
Very good training: thank you!
AURORE P.
16/12/24
4 / 5
Claire is very committed! Very good training
JULIEN G.
16/12/24
5 / 5
An excellent complement to the "How to become a manager" course.
AUDREY D.
16/12/24
5 / 5
very good
ANJOS XAVIER D.
16/12/24
4 / 5
Comprehensive, rich content
GLAWDYS L.
16/12/24
5 / 5
Claire's dual role as trainer and coach is very much appreciated. She makes her training course a place where you can feel good and listen without judgement.
MAEVA B.
16/12/24
5 / 5
The content was entirely in line with our expectations at the start of the course. I was a little apprehensive at the start of the course about the format (distance learning) and the number of participants, but this was quickly dispelled by the quality of the discussions and the pace of the course. Thank you to Claire for her dynamism, transparency and the various discussions.
TOLOTTI MARIE-PIERRE G.
16/12/24
5 / 5
She's a trainer who knows how to help us develop our leadership skills with kindness, a lot of listening and empathy. It's very interesting to take this training course inter-company because it frees us up to talk and makes us feel less alone when faced with the problems encountered in our teams.
DJAMEL B.
16/12/24
5 / 5
Very interesting in its ability to bring the different themes.an excellent level of knowledge.
MARC D.
16/12/24
5 / 5
Very good explanations
TOLILA JULIE B.
16/12/24
5 / 5
Excellent training and trainer. Very good teaching and an enlightening course that highlights areas for improvement.
NICOLAS S.
16/12/24
5 / 5
An excellent presenter with solid experience who bases her advice on real-life experience!
ADRIEN C.
16/12/24
5 / 5
Very informative, I came away from this course with the tools I was looking for.
SOUJATA M.
16/12/24
4 / 5
Theoretical contentMore discussion and sharing of real-life situations
AYMERIC L.
16/12/24
5 / 5
Variety of discussions and participants
HOUCINE D.
16/12/24
4 / 5
Rich and very interesting training.
ELISE T.
16/12/24
5 / 5
Adapts to the group.
JULIEN C.
16/12/24
4 / 5
A top-class trainer with practical experience
FRÉDÉRIC A.
16/12/24
5 / 5
Theory and practice appreciated
JÉROME C.
16/12/24
4 / 5
Role-playing and interesting debriefing
LYUDMYLA R.
16/12/24
5 / 5
Very good
GÉRALDINE V.
16/12/24
5 / 5
Trainer, concrete examples
AYKUT U.
16/12/24
5 / 5
Enriching
BERTRAND F.
16/12/24
5 / 5
Very good content and pace of teaching - exercise
JACQUELINE P.
16/12/24
5 / 5
I'm very satisfied with this training, it's enabled me to identify my areas for improvement.
CÉCILE M.
16/12/24
5 / 5
A participative and collective approach. The content is highly relevant
MARIANNE E.
16/12/24
5 / 5
I'm really delighted with this training course, it's so rich and fascinating!
GUILLAUME L.
16/12/24
5 / 5
The content was just what I was looking for, with a wide range of support materials to make the course dynamic, and all of this was skilfully led by Alexandra, who was a great teacher.
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