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Purchasing, a performance lever for the company

Publié le 24 March 2026

[Special report]

Inflation, supply tensions, CSR initiatives, accelerated digitalisation... The purchasing function is now at the heart of business performance and resilience. In this changing context, buyer training is no longer simply a means of enhancing skills: it has become a strategic issue. So how do we adapt our know-how to the new realities of the market? And what skills need to be developed as a priority in order to continue creating value?

Illustration of the front page of the article on purchasing, a business performance lever

For a long time focused on negotiation and cost control, the purchasing function is evolving towards a more strategic role. a more cross-functional and strategic role. Today's buyer needs to understand global supply chains, integrate ESG criteria in its decisions, managing data, collaborate with the business divisions and anticipating risks.

This far-reaching transformation means that skills have to evolve continuously. Data analytics, complex contractualisation, responsible purchasing, supplier performance management, soft skills... skills are becoming increasingly sophisticated.

This special folder explores the major trends that are redefining the purchasing function and the most relevant training courses to support these changes.

Negotiating purchases

Negotiation has always been at the heart of the purchasing profession. But the nature of negotiation has changed. It is no longer limited to obtaining the best price, putting suppliers in competition with each other and putting pressure on deadlines.

Purchasing negotiations now include :

  • supplier risk management
  • data analysis (total acquisition cost, etc.)
  • integration of CSR issues
  • complex contractualisation
  • a long-term partnership approach
  • negotiating in a context of inflation and scarcity

To put it plainly: we have moved from transactional negotiation to strategic negotiation.

Are you a traditional buyer or a strategic buyer?

DimensionClassical approachStrategic approach
PriceOne-off negotiationsTCO analysis
SuppliersCompetitive biddingLong-term partnership
CSROptionalIntegrated into decisions
DataReportingPredictive steering
RoleContractorBusiness partner

Total cost of ownership (TCO)

In a VUCA environment marked by inflation, supply tensions and market volatility, reasoning solely in terms of purchase prices no longer makes sense.

VUCA is the name given to an unstable environment:

The total acquisition cost or total cost of ownership (TCO) becomes a strategic decision-making tool. It includes logistics costs, supplier risks, maintenance, quality, end-of-life and now carbon footprint.

But this approach requires new skills These include advanced financial analysis, scenario modelling, mastery of data tools and the ability to use AI to consolidate data and make it more reliable. Buyers need to engage in dialogue with finance, production and CSR departments in order to build a global vision.

4 steps to an efficient TCO

The training will enable you to move from a negotiator's posture focused on price to that of a "buyer's negotiator". strategic analyst capable of informing investment decisions and securing the company's overall performance.

Relations with suppliers

Supplier relations are no longer limited to a process of listing and quality control. Against a backdrop of geopolitical uncertainty and frequent supply disruptions, it is becoming a key factor in the company's success. a lever for resilience and innovation.

What are the key skills ?

  • risk mapping
  • ESG evaluation
  • compliance audit
  • steering performance via shared indicators
  • relational intelligence
  • partnership negotiations

The buyer must know how to establish a cooperative approach without abandoning the requirement.

Note: AI can facilitate the analysis of supplier data. But the final decisions still rest with the teams who have to strengthen their ability to interpret data in light of the context.

Responsible purchasing

Responsible purchasing responds to growing regulatory obligations and a strategic requirement: securing the supply chain while controlling reputational and legal risks.

Key skills to develop :

  • understanding ESG criteria
  • the ability to incorporate social and environmental clauses into contracts
  • assessment of impacts over the entire life cycle

Buyers must therefore strike a balance between economic and non-financial performance. In a VUCA world, these trade-offs are complex. Training enables you to acquire multi-criteria analysis methods, traceability tools and a command of international standards.

Training transforms the buyer into a key player in CSR strategy, The Group is committed to ensuring consistency between commitments and operational practices.

Decarbonising purchasing

Decarbonising purchasing is now a central issue in achieving corporate climate objectives. However, scope 3 - which is often in the majority - is largely dependent on purchasing decisions.

This requires new skills on the part of buyers:

  • measure the carbon footprint of suppliers
  • analyse environmental data
  • understanding compensation mechanisms
  • managing reduction plans with strategic partners
  • challenge bids on environmental criteria without undermining competitiveness

A few concrete levers for taking action, depending on the realities of your sector

SectorsConcrete examples
BTPLow-carbon materials
Food industryShort distribution channels (local, seasonal produce)
TextilesEco conception
Distribution and logisticsPooling deliveries
IndustryInnovation with suppliers for less energy-intensive manufacturing processes

Self-diagnosis

The strategic buyer's checklist
Have I mapped my supplier risks?
Do my contracts include index-linked review clauses?
Do I analyse the TCO of my critical purchases?
Do I have a carbon indicator for my top 20 suppliers?
Are my teams familiar with the AI tools used?

Digital purchasing

Digitalisation is profoundly redefining the purchasing function: e-procurement platforms (digital purchasing management tools), process automation, predictive analysis, generative AI for contract drafting and market analysis.

Buyers can no longer simply use tools. They need to understand the logic behind them, exploit the data and secure their use. Skills are evolving towards digital project management and the evaluation of technological solutions.

The ability to anticipate using data is a competitive advantage.

Avoiding involuntary digitisation: This is also one of the challenges of training. It supports the transformation of practices and positions buyers as drivers of digital performance, rather than simply users of tools.

Purchasing and SMEs

In many SMEs, the purchasing function remains largely unformalised. Decisions are often taken on an ad hoc basis, shared between the director, operational managers or the accounts department. As long as the environment is stable, this may suffice. But in a VUCA context marked by inflation, supply tensions and pressure on margins, the absence of a purchasing strategy becomes a factor of vulnerability.

  professionalising the purchasing function is a immediate competitive leverage.

It is not necessarily a question of creating a purchasing department, but of structuring practices.

Increasing purchasing skills is not just for large groups.

Financial analysis, structured negotiation, risk management and mastery of digital tools are all part of the skills to be strengthened as a matter of priority among executives and line managers who commit expenditure. By strengthening this know-how, SMEs can transform their purchasing into a lever for performance and resilience, rather than simply a cost centre.

Ultimately, training transforms the purchasing function into a strategic lever for the company's overall performance. Negotiation, TCO, CSR, decarbonisation, digitalisation... Every decision has an impact on overall performance. Training means securing your practices, gaining influence and creating sustainable value. The trained buyer is no longer a market follower, but a key player.

Our expert

Lydia Laga

ORSYS Editorial Board

A lawyer by training and a journalist by passion, his daily drive is to pass on accurate information [...].

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