Emotional intelligence is the ability to identify, understand, express, regulate and use emotions and those of others constructively. It is based on five pillars self-awareness, self-mastery, motivation, self-confidence and self-confidence.empathy and social skills.
It's a form of intelligence that complements intelligence quotient (IQ), and is crucial for effective relationships and professional success.
Why develop this soft skill?
Emotional intelligence enables you to :
- better manage stress and tension
- adapt your communication to the emotional context
- motivate teams authentically
- preventing conflict
- making balanced decisions with people in mind
Examples
- Keeping calm in stressful situations
- Recognising signs of stress in a colleague and offering support
It's not the smartest who succeed, but the one who manages their emotions best.
Daniel Goleman
How can we develop it?
- Practise mindfulness to observe your emotions without judgement
- Keep an emotional diary to better identify your feelings
- Working on stress management (breathing, anchoring, relaxation)
- Asking for and giving emotional feedback
- Training in empathy and emotional communication
🔁 Associated skills
- Empathy
- Self-awareness
- Stress management
- Leadership emotional
Self-assessment
✅ I quickly recognise my emotions.
✅ I can identify other people's emotions.
✅ I keep calm in tense situations.
✅ I express my emotions without accusing others.
✅ I make decisions taking into account the emotional impact.
Less than 4 positive responses? It's time to exercise your emotional intelligence.
Read also
The soft skills that will be essential in 2025
To remember
Emotional intelligence is a powerful lever for professional success. It enables us to get to know ourselves better, create healthy relationships and act with discernment.