In tech, mastering the tools is no longer enough. It's often the soft skills that make the difference between a good profile and one that makes an impression. Here are the 8 people skills to cultivate for success.
1️⃣ Communication
In technology, a good idea that is poorly explained can be misunderstood... or ignored. Knowing how to adapt your message to the person you're talking to (developer, customer, manager, user) helps you avoid friction and move forward more quickly.
👉 Example: explaining a critical bug to a customer without using technical jargon, while reassuring them about the solution and the timeframe.
🎓 Recommended training : Optimising your communication and interpersonal skills (Ref. COM)
This interactive course will help you adapt your messages to different audiences, strengthen your influence and express your ideas with impact - a real boost for your day-to-day exchanges!
2️⃣ Critical thinking
Critical thinking allows us to take a step back before adopting a new technology or a «trendy» solution. It helps you ask the right questions and avoid costly choices in the long term.
👉 Example: analyse whether a new framework is really suited to your project rather than choosing it because it's fashionable.
🎓 Recommended training : Critical thinking in everyday life: better decision-making, better management (Ref. ESR)
Practical training to apply effective decision-making methods and avoid bias, useful when you have to choose between several technical or organisational solutions!
3️⃣ Lifelong learning
Technical skills quickly become outdated; only curiosity keeps you up to date. Staying curious and learning continuously is a major professional strength.
👉 For example, devote some time each month to testing a new tool or language that could improve your productivity.
🎓 Recommended training: Online training catalogue
Access to a wide range of online modules so you can learn at your own pace - ideal for keeping up to date even while working.
4️⃣ Stress management
Emergencies and incidents are part of everyday IT life; keeping calm helps you make better decisions.
👉 Example: responding effectively to a critical breakdown without alarmism and with method.
🎓 Recommended training : Managing stress (Ref. GST)
A practical course to identify sources of tension and learn emotional management techniques that will help you in all pressure situations.
5️⃣ Leadership
Having a positive influence on your colleagues increases your credibility and impact, even if you're not a manager.
👉 Example: suggest improvements for the team and encourage colleagues to try out new practices.
🎓 Recommended training : Identify and develop your leadership (Ref. LDS)
A short, practical course to help you become aware of your leadership style, strengthen your influence and mobilise others with authenticity.
6️⃣ Autonomy and organisation
Being organised builds trust with managers and clients - especially when you're working on a project or freelance.
👉 For example: structure your to-do list and plan your milestones so you can deliver without stress.
🎓 Recommended training : Improve your personal organization (Ref. OPE)
A workshop to help you plan your days, structure your tasks and stay calm in the face of the unexpected, for greater efficiency in your day-to-day life.
7️⃣ Empathy
Understanding the needs and feelings of others improves collaboration and satisfaction among your internal and external contacts.
👉 Example: rephrase what a colleague tells you to show that you've understood.
🎓 Recommended training : Developing empathy with Non-Violent Communication (Ref. CNN)
Training to help you express yourself better, listen with empathy and manage delicate situations, say things clearly without creating unnecessary conflict, while preserving the quality of professional relationships.
8️⃣ Time management
Good time management means knowing how to prioritise, remain efficient and deliver on time without sacrificing quality.
👉 For example: structure your day to free up time for high value-added tasks.
🎓 Recommended training : Managing your time to be more efficient (Ref.GET)
A practical course to help you prioritise, improve your productivity and leave with a personalised action plan.
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