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Optimising customer voice analysis with AI

Optimising customer voice analysis with AI

by José ZULLO | 2 May 2024 | Featured article, Commercial, AI for professions, Business

Share this page: Preconfigured content and messages, more efficient segmentation of targets, finer knowledge of needs, new working methods... Since the release of ChatGPT in 2022, customer relations have been transformed. Artificial intelligence (AI)...
Data protection: DPOs facing the challenges of AI

Data protection: DPOs face the challenges of AI

by ORSYS editors | 30 April 2024 | Featured article, Cybersecurity, AI for professions, IS Management, Business, Digital technologies

Share this page:The rise of AI in business is revolutionizing the protection of personal data: chatbots, product recommendations, automatic selection of recruitment candidates... these AI-based tools raise questions of confidentiality and... .
Management: can it restore the attractiveness of the civil service?

Management: can it restore the attractiveness of the civil service?

by Caroline Brethenoux | 25 April 2024 | Featured article, Public sector, Sectors

Share this page: [Interview] The civil service suffers from a lack of attractiveness. In addition to recruitment difficulties, it struggles to build loyalty. “Many managers are leaving”, even underlines Caroline Brethenoux, management trainer...
Assistant jobs: how to position yourself in front of your manager?

Assistant jobs: how to position yourself in front of your manager?

by Elisabeth DUVERNEY-PRÊT | April 18, 2024 | Featured article, Business, Secretarial assistance

Share this page: Your manager is the key to your development in your role as assistant and within your company. Taking care of your relationship with the person who regularly evaluates you is therefore essential. By positioning yourself intelligently, you...
V-commerce, 3D models, virtual mock-ups: enrich your customer relations

V-commerce, 3D models, virtual mock-ups: enrich your customer relations

by Jean-Hugues FERREIRA | April 16, 2024 | Featured article, Commercial, Business

Share this page: Augmented reality is present in all smartphones, tablets and PCs. Faced with these technological developments, marketing and sales services must adapt and be able to attract an increasingly demanding clientele on the...
Communicating better to prevent burn-out

Communicating better to prevent burn-out

by Marine GANDOUET | 3 April 2024 | Featured article, Interpersonal communication, Personal development, Secretarial assistance

Share this page: In a hyperconnected world with multiple demands, you must constantly adapt to your environment, events and external demands... at the risk of harming your health. To prevent this exhaustion...
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