by ORSYS Editorial Board | 30 June 2025 | Quotes, Resources
Share this page:In customer relations, every word, every gesture, every exchange builds or weakens trust. For salespeople, over and above sales objectives and techniques, it's the art of creating a genuine human connection that makes the difference.
by Céline AUJAMES | 7 January 2025 | Featured article, Commercial, Business
Share this page:If you're a project manager and a salesperson, you may have the impression of being torn between two incompatible objectives: developing a good relationship with your customers while being able to reframe them when necessary to...
by José ZULLO | 2 May 2024 | Featured article, Commercial, AI for professions, Business
Share this page: Preconfigured content and messages, more efficient segmentation of targets, finer knowledge of needs, new working methods... Since the release of ChatGPT in 2022, customer relations have been transformed. Artificial intelligence (AI)...
by Jean-Hugues FERREIRA | April 16, 2024 | Featured article, Commercial, Business
Share this page: Augmented reality is present in all smartphones, tablets and PCs. Faced with these technological developments, marketing and sales services must adapt and be able to attract an increasingly demanding clientele on the...
by Loïc JEUNOT | November 24, 2022 | Commercial, Business
Share this page:Sellers, the active recommendation system can make you more efficient... and open up a world of opportunities. What is an active recommendation? How can you develop your network? Loïc Jeunot, trainer, explains...
by Isabelle SOUBRÉ | July 5, 2022 | Commercial, Business
Share this page:How do you deal with a difficult customer? Sales is first and foremost a job involving human contact. There are certain practices that make sales relationships easier. Do you know what they are? The sales profession is full of...
