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Course : Self-affirmation and assertiveness

Practical course - 2d - 14h00 - Ref. ASO
Price : 1570 € E.T.

Self-affirmation and assertiveness


Average of customer reviews Average of customer reviews Average of customer reviews Average of customer reviews
4,7 / 5

Required course

By the end of the program participants will be able to: identify ways of building self-esteem and developing confidence, practice the Art of Saying No, increase confidence handling difficult behaviour in others, use appropriate and effective techniques for staying ?in control' and aiming at a positive outcome in a variety of sensitive and difficult situations.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Disponible en anglais, à la demande

Ref. ASO
  2d - 14h00
1570 € E.T.

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By the end of the program participants will be able to: identify ways of building self-esteem and developing confidence, practice the Art of Saying No, increase confidence handling difficult behaviour in others, use appropriate and effective techniques for staying ?in control' and aiming at a positive outcome in a variety of sensitive and difficult situations.



Intended audience
Anyone who needs to master the principles and practices of effective, assertive communication.

Prerequisites
Speaking english fluently

Practical details
Self-diagnosis, testing. Active scenarios. Role-playing. Sharing experiences. Personalized debriefing.

Course schedule

1
Your dominant behavioural style

  • Self-assessment.
  • Identifying strengths and areas of improvement.
  • Developing assertiveness skills.
  • Your personal plan for success.
Exercise
Assertiveness questionnaire, self-evaluations.

2
Assertive behaviour

  • Understanding assertiveness and how it differs from aggressive and passive or submissive behaviour.
  • Analysing the 7 main components for effective and assertive communication.
  • Active Listening and Responding.
  • Tuning your non-verbal communication.
  • Creating empathy.
  • Effective questioning.
Exercise
Interactive Cases: Role-play situations. Group discussion.

3
Giving and receiving constructive criticism

  • Dealing with fear, criticism and unfair or threatening behaviour.
  • Best practices for giving and receiving constructive feedback.
  • Creating Win-Win situations.
  • Setting positive boundaries.
  • Assertiveness Behaviour Model: DESC.

4
Practicing the Art of saying No

  • Asking for what you want to meet your needs.
  • Influencing others without manipulating.
  • Expressing messages, opinions and thoughts clearly and accurately whilst respecting the rights of others.
  • Reducing stress level.
  • Managing time more effectively.
  • Closing conversations.
  • Gaining increased confidence physically and vocally.

5
Handling conflict assertively

  • Dealing with aggressive behaviour and offering an alternative to conflict.
  • Managing your emotions in stressful situations.
  • Applying models and tools to manage conflict and achieve resolution.
  • Adopting different interpersonal communication styles.
  • Gaining respect and enjoying greater self-esteem.
Exercise
Role-play situations.


Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
FANNY R.
07/09/26
5 / 5

I’ve been looking forward to this course for a long time and I’m very pleased with it – both in terms of the content and the teaching methods. I’m leaving with everything I need to feel confident.
NATHALIE B.
07/09/26
4 / 5

The course is interesting and dynamic. I appreciated that it remained focused on the professional aspect without being intrusive. The fact that it’s a small group is also a plus.
JULIEN L.
07/09/26
5 / 5

A top-notch training course! The two days flew by. I really enjoyed the content covered, the discussions with the other participants and Sophie, the trainer.I’ve come away with tools to boost my confidence and improve my performance. A special mention to Sophie, who made the training dynamic, enjoyable and relevant to the issues I was facing. I highly recommend this to anyone looking to regain their self-confidence and gain some useful insights. Thanks again,

> Show more comments


Publication date : 02/20/2024


PARTICIPANTS
Anyone who needs to master the principles and practices of effective, assertive communication.

PREREQUISITES
Speaking english fluently

TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.

ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.

TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.

TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.

ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.

This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.


This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.