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10 work tasks you can delegate to an AI agent

Published on 5 November 2026
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AI agents go beyond simple chatbots: they can interact with your applications, analyse your data and carry out certain tasks on your behalf. Here are 10 practical ways to save time and improve your efficiency at work.

Illustration for the practical guide: 10 work tasks you can delegate to an AI agent

1. Sort your emails

Identify key messages, prioritise enquiries and prepare appropriate responses.

Tools : Microsoft 365 Copilot, Gemini for Gmail

2. Write reports

Summarise meetings, identify the decisions taken and list the actions to be taken.

Tools : Teams Copilot, Otter.ai

3. Carry out market research

Monitor a sector, competitors or regulatory developments and produce summaries.

Tools : Perplexity, ChatGPT

4. Finding information

Quickly search for a document, a procedure or a conversation within the company’s resources.

Tools : Microsoft 365 Copilot, Glean

5. Create a presentation

Convert a document or notes into structured, illustrated slides.

Tools : PowerPoint Copilot, Gamma

6. Automate administrative tasks

Create files, update data, fill in forms or send notifications.

Tools : Power Automate, Zapier

7. Analysing data

Identify trends, detect anomalies and generate dashboards or reports.

Tools : Copilot in Excel, Power BI Copilot

8. Responding to customers

Handle routine enquiries, provide answers and refer complex cases to an adviser.

Tools : Agentforce, Zendesk AI

9. Organising your diary

Schedule meetings, check availability and adjust your timetable.

Tools : Microsoft 365 Copilot, Reclaim.ai

10. Monitor a project

Keep track of deadlines, prepare reminders, report any issues and produce progress reports.

Tools : Asana AI, ClickUp Brain

Infographic: 10 work tasks you can delegate to an AI agent

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