This course will enable you to manage and support all types of change using an adapted approach. You will learn about the role of [ Change Manager " and the key stages of change management and communication.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
This course will enable you to manage and support all types of change using an adapted approach. You will learn about the role of [ Change Manager " and the key stages of change management and communication.
At the end of the training, the participant will be able to:
Understanding the role and missions of the " Change Manager ".
Diagnosing the scope of change
Conduct an impact study to define priorities
Communicating and training change agents
Giving meaning and managing risk
Intended audience
People who need to play a role in change management processes.
Prerequisites
Experience in management and change management desirable.
Course schedule
1
The need for a genuine change management strategy
Know what makes change difficult.
The " Change Manager ": mission, profile, skills.
Master the stages of change management.
Identify the players involved in the change.
Exercise
How to avoid failure in change management? Exercise and joint reflection.
2
Diagnosing the scope of change
Change management cycle and change support cycle.
Draw up a scoping note for a change project.
Assess the scope of the project.
Organize the change project.
Exercise
Establish the stakeholder matrix. Estimate the burden of change.
3
Study the impact and define the support approach
Understand the need for an impact study.
Identify the levels at which change takes place.
Define priorities and how to meet them.
Understand the need to segment players.
Exercise
Learn to identify the various possible impacts, including those caused by change.
4
Communicating and training for change
Know the basic rules of communication.
Avoid the pitfalls of " miscommunication ".
Identify and choose communication vectors.
Draw up a communication plan.
Define training needs.
Exercise
Prepare a communication plan to support the change the participant needs to make.
5
Supporting local management
Giving meaning to change.
Change as a factor for progress.
Trigger changes.
Understanding resistance to change.
Identify key players and their positioning to define specific tactics.
Exercise
Using cases from their own practice, participants will practice making sense of change and identify key players using a positioning matrix.
6
Managing change
Set up follow-up actions.
Use relevant indicators.
Anticipate the main risks.
Detect anomalies and drifts.
Exercise
Choose measurement indicators and draw up the risk matrix associated with the change the participant is to carry out.
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
BERTRAND P.
14/09/26
5 / 5
Very interesting content with plenty of practical examples. The trainer knows their subject inside out and is a very effective teacher.
MAGALI C.
14/09/26
4 / 5
A well-structured and progressive course, though it remains rather theoretical despite the overarching theme. The delivery is measured, at times a little slow, but the trainer brings a wealth of knowledge, a wide range of tools and advice tailored to each participant. Two days may seem a little long for this subject. Finally, the use of AI, which was unexpected at first, ultimately proved to be highly relevant, even essential, for moving from theory to practical application.
OLIVIER G.
14/09/26
5 / 5
Very interesting – change management is one thing, but steering it is quite another
FABIENNE B.
14/09/26
5 / 5
A very comprehensive training course, covering both methodology and the pitfalls to avoid, with practical examples that make it very easy for us to apply what we’ve learnt. The course materials could do with being updated so that they can be put to immediate use.
MICHEL D.
04/06/26
5 / 5
The training and the trainer were excellent. This will help me ask the right questions within the company as we make changes in the future.
EMILIE R.
04/06/26
5 / 5
A very rewarding training course. I’m leaving with the tools and methods I need to drive change within my company, as well as the beginnings of an action plan for the project I’m currently working on.
DELPHINE M.
12/03/26
5 / 5
a very relevant practical exercise that encourages you to think differently
GUILLAUME B.
12/03/26
5 / 5
The methodological and theoretical tools presented on the first day were varied and interesting. The trainer also helped us to take a step back and consider these tools so that we could adapt them to the issues we face. The discussions were fluid and lively.
CAMILLE P.
12/03/26
5 / 5
A very clear and well-structured programme with a highly interactive and practical teaching approach – that’s rare!
ALEXANDRE F.
18/12/25
5 / 5
Our contact's wealth of experience. Philippe knows how to use his real-life experiences to illustrate each situation in a concrete way.
BOUÉDÉ S.
18/12/25
5 / 5
The content is fairly straightforward and to the point
PARTICIPANTS
People who need to play a role in change management processes.
PREREQUISITES
Experience in management and change management desirable.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.