Course : Becoming more caring with Nonviolent Communication
Practical course - 2d
- 14h00 - Ref. CNV
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 | Identify the obstacles to cooperative communication |
| Clarify what you're going through |
| Express yourself to increase your chances of being heard |
| Listen without self-erasure; express yourself without aggression |
| Turn disagreements into opportunities for dialog |
Intended audience
This course is designed for anyone interested in learning communication techniques to maintain a positive approach in all circumstances.
Prerequisites
No specific knowledge required.
Practical details
Role-playing
Professional scenarios based on real cases provided by the participants during the training.
Teaching methods
A participatory approach that requires involvement from attendees.
Course schedule
1 Understand the tools of Nonviolent Communication (NVC)
- Identify obstacles to cooperative communication: Judgments, labels, comparisons, interpretations, etc.
- Experience how intention and attention are essential in communication.
- Define Nonviolent Communication.
- Learn the NVC process in 4 steps.
- Turn obstacles into cooperative communication opportunities.
Exercise
Role-playing the 4 steps of the NVC process.
2 Taking your emotions and needs into account to "speak truth”
- Accommodating your emotions, even in a professional setting.
- Clarifying your needs, and distinguishing them from communication strategies.
- Turning your judgments into feelings and needs.
- Expressing a request: Finding the power to act.
Role-playing
Getting to know the NVC process, in concrete cases with or without a subordinate relationship: Meeting, project milestone.
3 Creating and reinforcing care in your interpersonal relations
- Developing your presence and assertiveness.
- Mastering empathetic listening to clarify your messages and better understand those of others.
- Experiencing what empathy really is, with yourself (self-empathy) and with the other person.
- Turning the other person's criticism of you into an opportunity for dialog.
Role-playing
Practicing empathy and developing trust.
4 Strengthening cooperation and being heard
- Strengthening your connection to the other person before requesting that they act.
- Finding the necessary conditions for your request to be heard.
- Expressing appreciation and asking for it.
Role-playing
Practice with Nonviolent Communication, focusing on intent and attention, in professional situations contributed by participants.
Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
CÉLINE P.
07/09/26
4 / 5
I enjoyed the topic covered. The trainer was very knowledgeable and made sure all participants were involved. I found it difficult to follow the flow of the training session. This was no doubt down to the format used and the technical issues we encountered (no screen sharing, problems joining the virtual rooms, etc.). A major highlight: the role-play exercises based on real-life scenarios. Eight trainees is quite a lot for this format. I’m taking away from this the [quo
TCHITOULA FRANCIA L.
07/09/26
5 / 5
A very enriching course that helps you get to know yourself better (or perhaps rediscover yourself), understand yourself and communicate with others. A very caring trainer who strives to
MAGALI G.
07/09/26
3 / 5
I’m a bit disappointed with this training course, despite the infectious enthusiasm of the trainer and the other participants. I didn’t think the course would focus so much on self-reflection and our feelings and emotions. I would have liked more theory, tools and tips, with role-plays based on specific situations. I found it difficult to come up with any specific examples from my own experience that I felt comfortable sharing.
Publication date : 06/13/2024
PARTICIPANTS
This course is designed for anyone interested in learning communication techniques to maintain a positive approach in all circumstances.
PREREQUISITES
No specific knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This course is designed for anyone interested in learning communication techniques to maintain a positive approach in all circumstances.
PREREQUISITES
No specific knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.