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Artificial Intelligence

AI Culture and Fundamentals AI for all other sectors AI for human resources and training AI for managers and executives AI for marketing, communications and commerce AI for the IT Department AI: platforms, agents, automation Generative AI, GenAI: tools Professional efficiency with AI

Computing - IT

Application testing and quality Business Requirements, Business Analysis Computer networks Cyber security Data analytics, data visualisation, BI Data: Data management and engineering Data: databases, DBMS DTP, CAD, graphic design, BIM, 3D modelling Email, collaborative working Information Systems Management Languages and Development Operating systems Robotics, embedded systems, IoT Virtualisation, Cloud, DevOps Web technologies

Management and Leadership

AI for managers Change management Essential business knowledge for managers Executives, senior management Innovations and new approaches to management Key managerial skills Leadership Public Speaking and Managerial Communication

Professional effectiveness

AI for professional efficiency Assertiveness, stress management and emotional management Communication and interpersonal skills Creativity, potential and career development Languages: English Professional writing Speaking, oral expression Time management and personal organisation

Roles and positions

Banking, insurance Business management, accountancy Corporate communications Customer relations DTP, CAD, video and graphic design Finance Health and social care Human Resources Law and Contracts in a Professional Context Lean, continuous improvement, QSE Logistics, transport, supply chain Marketing Office Manager, assistant, secretary Procurement, General Services Production management, Industry 4.0 Property and urban planning Sales, sales representative SMEs: a selection of training courses Training

CSR

CSR Governance and Compliance Diversity and the fight against discrimination Environment and the green transition Health, safety and quality of life at work Procurement and the circular economy Sustainable marketing and responsible communication

Public sector

Civil Service Cross-sector training in the public sector Hospital civil service Local government and elected representatives Procurement and public contracts

Office suites

Access and other databases for users Automation, no-code, macros and VBA Collaboration and teamwork Copilot, Gemini, Claude in office software Excel, other spreadsheet programmes and calculation tools Outlook and other email programmes, calendars and organisation tools PowerPoint and other presentation and visual communication tools Word and other word processors Working environment and user workstation

Project management

Agile approaches Project management and communication Project management guidelines The essentials of project management

Direct access

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Training courses

Artificial Intelligence Computing - IT Management and Leadership Professional effectiveness Roles and positions CSR Public sector Office suites Project management

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