Course : Reconciling management and expertise

Practical course - 2d - 14h00 - Ref. QME
Price : 1590 CHF E.T.

Reconciling management and expertise



Required course

In a context where organizations are increasingly demanding versatility, reconciling the role of business expert with that of manager is a major challenge. This training course will enable you to strike the right balance between these two dimensions, whether you are just starting out or already engaged in a dual role. You'll learn how to leverage your expertise while developing your managerial skills to effectively lead your team and meet your organization's strategic challenges. You'll discover the tools and methods you need to manage your priorities, mobilize your staff around shared objectives, and foster the commitment and skills development of each individual.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. QME
  2d - 14h00
1590 CHF E.T.




In a context where organizations are increasingly demanding versatility, reconciling the role of business expert with that of manager is a major challenge. This training course will enable you to strike the right balance between these two dimensions, whether you are just starting out or already engaged in a dual role. You'll learn how to leverage your expertise while developing your managerial skills to effectively lead your team and meet your organization's strategic challenges. You'll discover the tools and methods you need to manage your priorities, mobilize your staff around shared objectives, and foster the commitment and skills development of each individual.


Teaching objectives
At the end of the training, the participant will be able to:
Situate yourself in your role as manager and expert
Adapting your management style to contexts and people
Assessing motivational drivers
Organizing the delegation of expertise
Mastering feedback techniques
Managing conflict situations

Intended audience
Experts becoming managers, managers having to reconcile expertise and management, managers of experts

Prerequisites
No

Course schedule

1
Finding the right balance between management and expertise

    Compétences visées

  • Identify the roles of expert and manager
  • Identify the different types of management
  • Understanding the concept of leadership

    Activités pédagogiques

  • Collective brainstorming: definition of typical expert and manager portraits
  • Individual reflection: identify the manager/expert balance required for the position, evaluate your team using the socio-dynamic matrix
  • Launch of individual action plan including priority tasks and objectives

    Outils et méthodes

  • Skills matrix to assess the expert/manager balance
  • Socio-dynamic matrix to assess employee buy-in levels

2
Communicating as a leader to succeed in both roles

    Compétences visées

  • Use the three levels of communication: meaning, process and content
  • Uniting around shared values
  • Giving meaning by defining and communicating clear objectives
  • Prioritize actions
  • Organizing information sharing

    Activités pédagogiques

  • Individual reflection: identifying your team's missions and values
  • Application exercises: formalizing a SMART objective, announcing an objective and its follow-up to an employee, organizing time management and prioritizing management and expert activities.
  • Enriching your action plan: defining your managerial development plan

    Outils et méthodes

  • Eisenhower matrix for priority management

3
Understanding and adapting to your team

    Compétences visées

  • Evaluate the sources of employee motivation
  • Adapting management to contexts and people
  • Measure the degree of autonomy within the team
  • Learn to transfer expertise and delegate
  • Giving and receiving feedback

    Activités pédagogiques

  • Self-diagnosis: assessing your management style
  • Individual reflection: identify the motivating factors of your employees
  • Application exercises: preparing for a delegation interview with an employee, giving feedback to an employee
  • Enriching the action plan: defining a team development plan

    Outils et méthodes

  • Manager self-diagnosis
  • Active listening and feedback techniques

4
Managing conflict situations

    Compétences visées

  • Identify the balance of power within the team
  • Identify the different types of conflict
  • Identify the emotions expressed
  • Assertive communication in conflict management

    Activités pédagogiques

  • Application exercise: apply the steps of the DESC method to a given situation.
  • Finalizing the action plan

    Outils et méthodes

  • DESC method
  • Assertive communication techniques


Customer reviews
4,8 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
AMELIE K.
12/03/26
5 / 5

Formatrice pédagogue et beaucoup de sujets explorés, ce qui donne une bonne vision globale
JEREMIE D.
12/03/26
5 / 5

La formation m’a permis de trouver des axes de de progression afin de me dégager du temps
ALEXANDRE D.
12/03/26
5 / 5

Formation adaptée à mes attentes



Publication date : 02/10/2025


Dates and locations

Last places available
Guaranteed date, in person or remotely
Guaranteed session
From 18 to 19 May 2026
FR
Remote class
Registration
From 9 to 10 July 2026 *
FR
Remote class
Registration
From 17 to 18 September 2026
FR
Remote class
Registration
From 30 November to 1 December 2026 *
FR
Remote class
Registration

REMOTE CLASS
2026 : 18 May, 9 July, 17 Sep., 30 Nov.