Our quality approach

A certified organisation, managed by experts, to guarantee the impact of your training courses.
At ORSYS, quality is not an abstract principle. It is a structured approach supported by experts, and designed to produce concrete results visible and measurable.


Quality designed for operational efficiency

For more than 50 years, we have been implementing a rigorous organisation to ensure that our professional training courses are effective, tailored to the needs of organisations and learners, and recognised in the marketplace.

Our quality approach covers the entire training cycle - before, during and after - based on three pillars fundamentals:
1. Relevance

Each course is tailored to your strategic objectives and the level of your employees.


2. Coherence

Our teaching engineers guarantee that the content, methods and results are in line with each other.

3. Measurability

Each session is evaluated and analysed on the basis of concrete indicators, with a view to continuous improvement.

Recognised quality certification: eduQua

ORSYS was awarded the certificate duQua for the design and implementation of training courses in the following fields IT, Management - Personal development, Business skills - Support functions.
ORSYS is eduQua certified since 2022.

This certification, renewed in 2025, attests to the compliance of our quality processes with the 22 eduQua quality standards and guarantees the reliability of your projects. The certification procedure is carried out by eduQua-accredited certification bodies.

Our quality system is based on :
  • Controlled procedures at every stage: analysis, design, coordination, evaluation
  • Reference educational engineers who monitor the quality of each project
  • A Quality & Offer team in constant contact with trainers and customers
Overall satisfaction rate
General information ORSYS Group 2024
We are actively involved in each step :
  • Before: detailed analysis of needs, targeted design
  • For: validation of participants, supervised activities
  • After: hot and cold assessments, ongoing adjustments

Our processes enable us to:
  • Collecting and distributing the most effective approaches to animation
  • Updating our content in real time according to the latest news or technological developments
  • Secure every session with trained replacement trainers
  • Measuring achievements with a comprehensive evaluation system, guaranteeing value, impact and progress for each participant

Expert trainers, rigorously selected

ORSYS relies on a community of 3,000 independent trainers all of whom are in employment, and selected according to a multi-stage process:
  • Maintenance educational validation
  • Check business skills and operational experience
  • Animation test to assess the ability to transmit information effectively
  • Integration as part of an ongoing support and development programme

They all benefit from a regular monitoring by our teaching engineers:
  • Systematic analysis of quality feedback
  • Co-design teaching aids
  • Participation incontinuous improvement

Your guarantee: our training courses are delivered with impact, tailored to your business challenges and results-oriented.

A training experience mastered from start to finish

At ORSYS, we guarantee a seamless training experience thanks to rigorous organisation, evolving content and continuous assessment. 

  • Optimised logistics: this includes upstream technical preparation, high-performance equipment and real-time assistance, to ensure uninterrupted learning.
  • Agile offer: regularly updated programmes, enhanced by business intelligence and co-constructed with our customers and trainers to keep pace with changes in your business.
  • 360° evaluation: impact measurement before, during and after training with the support of Customised IA MCQs for even more precise monitoring of the skills acquired.
  • Continuous improvement: systematically gathering feedback, taking immediate corrective action in the event of dissatisfaction and constantly incorporating customer suggestions.

Your guarantee: seamless, tailored and measurable training, built with you to ensure a lasting impact.


360° evaluation: the 3 stages in measuring training effectiveness


1.Before the course


  • Programme validation and teaching materials and methods
  • Checking suitability between the needs expressed, the content and the profiles of the participants
  • Self-positioning the participant's initial level and areas for improvement

2. During the course


  • Daily monitoring the smooth running of the sessions
  • Ongoing assessment by the trainer that the learning objectives have been achieved
  • Immediate collection incidents or adjustment needs

3. After the course


  • Assessment of prior learning via quizzes, case studies and role-playing exercises
  • On-the-spot assessment participant satisfaction
  • Analysis by the Quality and Teaching teams: strengths / areas for improvement
  • Cold assessment (at 3 months) of putting into practice what has been learned
These three assessment stages enable us to decide on any corrective actions that may need to be implemented.

These may include: 
  • the organisation of a make-up session. The programme for this session is defined by the educational engineering department based on the needs of dissatisfied participants and the initial training programme.
  • an invitation to the same training course with a different trainer.
  • an invitation to another training course that would better meet the needs of the participant(s).

Recognition from the market and our customers


2025 ranking

ORSYS has been distinguished by the international rating agency Leaders League for the quality of its products and services in several categories:
A key organisation
  • IT training courses
  • Multi-specialist training courses
  • Digital transformation training courses
  • Management training courses
  • Soft Skils training
Excellent expertise
  • Cybersecurity training courses
  • Human resources management training courses
  • Sales training courses
  • CSR training courses
  • Training in Time Management and Professional Effectiveness
High profile
  • Training courses in communication and public speakin
  • Stress management and RPS training

ORSYS, a leading provider of professional training in Europe


With a presence in France, Belgium, Luxembourg, Switzerland and Spain, ORSYS applies the same high standards of quality in each of its centres.

In 2024, more than 143,000 professionals chose our training courses, with an average satisfaction rating of 4.5/5 based on more than 111,000 reviews (ORSYS Group data, 2024).

International companies, major accounts and public sector organisations trust us to provide up-to-date, relevant training tailored to the realities of each market.
General information ORSYS Group 2024