Course : Managing diversity

Practical course - 1d - 7h00 - Ref. DVU
Price : 880 CHF E.T.

Managing diversity




Managing teams from different generations, environments and cultures requires constant adaptability. In this context, managers must master the behavioral skills and tools needed to achieve individual and collective objectives in a motivating environment.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. DVU
  1d - 7h00
880 CHF E.T.




Managing teams from different generations, environments and cultures requires constant adaptability. In this context, managers must master the behavioral skills and tools needed to achieve individual and collective objectives in a motivating environment.


Teaching objectives
At the end of the training, the participant will be able to:
Identify different forms of diversity (intergenerational, intercultural, disability...)
Understanding them and identifying the issues at stake
Adapting your management

Intended audience
All managers.

Prerequisites
No special knowledge required.

Practical details
Role-playing
Active participation by participants, with educational games encouraging individual and collective reflection and decision-making.
Teaching methods
In addition to this training, ORSYS offers Atlas members mobile learning modules. They will be available 7 days before training and 45 days after training.

Course schedule

1
Diversity: framework and definition

  • Defining diversity.
  • Link between diversity and discrimination.
  • Discrimination: what the law says and what you need to know.
  • Diversity: for what? (Challenges, benefits and limits).
Exercise
Reflection in sub-groups on the consequences of a diversity policy and its impact on day-to-day management.

2
Managing diversity on a daily basis

  • Impact of stereotypes on the decision-making process and associated actions.
  • Making diversity an asset by meeting the needs of different employees.
  • Giving meaning through a shared vision to develop a sense of belonging.
  • Fostering team cohesion despite individual differences.
Exercise
Reflection on the notion of stereotypes and their impact on diversity management. Case studies proposed by the trainer or participants.

3
Developing key skills to reduce the impact of differences on management

  • Reflexively ask yourself questions before communicating or making a decision.
  • Focus on "positive intention" to go beyond appearances.
  • Use active listening tools to adapt to employees' needs.
  • Communicate authentically using the DESC tool.
Role-playing
Brainstorming exercise and creation of a summary sheet of key competencies for successful diversity management.

4
Developing inclusive management

  • Understand the three pillars of inclusion.
  • Take advantage of differences to enrich the individual and collective experience of our employees.
  • Differentiate between diversity management and inclusive management.
Exercise
Case studies proposed by the trainer or participants. Summary of key points.


Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
VERONIQUE T.
12/11/25
4 / 5

1 day's training is actually too short for this complex subject
JULIEN D.
12/11/25
5 / 5

A speaker with a wealth of past experience and a thorough grounding in the material used to run his session, helping to convey the key issues behind the theme in question.
MAEL MAEL G.
12/11/25
4 / 5

nothing to complain about, a good listener, clear explanations, simple and practical training, many thanks.



Publication date : 09/05/2025


Dates and locations

Last places available
Guaranteed date, in person or remotely
Guaranteed session
On 16 June 2026
FR
Remote class
Registration
On 29 September 2026
FR
Remote class
Registration
On 1 December 2026
FR
Remote class
Registration

REMOTE CLASS
2026 : 16 June, 29 Sep., 1 Dec.