Course : ISO 9001, Quality, Foundation: Certification
Practical course - 2d
- 14h00 - Ref. IFF
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 | Understand the challenges of a Quality Management System |
| Interpret the ISO 9001 standard |
| Know essential aspects of implementation |
| Prepare for the ISO 9001 Foundation certification exam |
Intended audience
Quality team members, personnel involved in implementing the ISO 9001 standard or in operations related to a QMS, and auditors.
Prerequisites
No prior knowledge required.
Certification
A "Certified ISO/IEC 9001 Foundation" certificate is awarded to participants who successfully pass the exam and meet all other requirements associated with this qualification. The course materials include extracts from the relevant standard(s) necessary for the certification exam. The exam (a 1-hour multiple-choice test) is conducted remotely in an asynchronous format.
Remote certifications
See the certifier’s official documentation for the list of prerequisites for completing the online certification exam.
Practical details
Exercise
Alternating theory and practice, examples taken from real cases, exercises to help prepare for the exam.
Course schedule
1 Introducing concepts of the ISO 9001 Quality Management System
- Introduction to the ISO 9001 family of standards.
- Introduction to management systems and the process approach.
- Understanding the fundamental principles of quality management.
- General requirements: Overview of clauses 4 to 8 of ISO 9001.
- Management responsibility: Overview of Chapter 5.
- Resource management: Overview of Chapter 6.
- Product realization: Overview of Chapter 7.
- Measurement, analysis, and improvement: Overview of Chapter 8.
Hands-on work
Reasons for implementing the standard, principles of ISO management as applied to quality, interpretation of ISO 9001 clauses, preparing a QMS project, and writing a quality policy.
2 Implementing requirements in accordance with ISO 9001:2015
- Selecting the approach and methodology implemented in the context of ISO 9001.
- Identifying and analyzing customers' needs and requirements.
- Implementing document management.
- Tracking the resource management, product realization, and purchasing process.
- Controlling and monitoring a Quality Management System. Measuring customer satisfaction.
- Conducting an ISO 9001 internal audit and conducting management review of the Quality Management System.
- Implementing a continual improvement program.
- Preparing for the ISO 9001 certification audit and planning for registration with a certification body.
Hands-on work
Problem solving, improving a process, QMS operations, quality control tools, customer satisfaction, and corrective action plans.
3 Certified ISO 9001 Foundation exam.
- Domain 1: Principles and fundamental concepts of quality.
- Domain 2: Quality Management System (QMS).
Customer reviews
4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
NICOLAS M.
02/04/26
4 / 5
Very comprehensive content. The assessment system is a cause for concern, as the multiple-choice questionnaire is only available in English; otherwise, we are required to sit a written exam, which will be available in French. I felt as though I was attending a PECB course rather than an ORSYS one. This in no way detracts from the quality of the course or the trainer, who provided us with a great deal of information to help us progress in our roles.
NATHALY V.
02/04/26
4 / 5
A little more practical work would make this training course more engaging and ensure participants gain more from it by the end of the session.
THIBAULT P.
02/04/26
4 / 5
Overall, the training is good; as for the support, it could be improved by implementing the following measures: documents should be ‘navigable/clickable’ via the table of contents, and a functional keyword search should be provided (it does not work on slide images).
Publication date : 02/24/2025
PARTICIPANTS
Quality team members, personnel involved in implementing the ISO 9001 standard or in operations related to a QMS, and auditors.
PREREQUISITES
No prior knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Quality team members, personnel involved in implementing the ISO 9001 standard or in operations related to a QMS, and auditors.
PREREQUISITES
No prior knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Dernières places
Date garantie en présentiel ou à distance
Session garantie
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.