This course will show you how to design, lead, and evaluate a training session. It will teach you how to develop a goal-oriented instructional progression and fully integrate the notion of empathy into a knowledge transfer action.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
This course will show you how to design, lead, and evaluate a training session. It will teach you how to develop a goal-oriented instructional progression and fully integrate the notion of empathy into a knowledge transfer action.
At the end of the training, the participant will be able to:
Create goals and an instructional progression
Design and use educational materials
Master group leadership techniques
Manage difficult situations in training
Evaluate the training action
Intended audience
Trainers or anyone in a position to train others regardless of the topic.
Prerequisites
No particular knowledge.
Practical details
Hands-on work
Exercises in writing educational goals and building materials. Group leadership scenarios. Discussing practices.
Course schedule
1
Building an educational goal
Studying the best approach for creating a training action.
Knowing how to break a session down into modules that incorporate the duration and type of activities: Goal-oriented education.
The difference between training goals and educational goals.
Exercise
Writing educational goals for a training session.
2
Building an instructional progression
Defining a progression suited to the participants’ professional goals.
Spotting and choosing appropriate methods: Lecture, group exercises, scenarios, etc.
Exercise
Writing the progression and standard materials for a training session, lead the presentation.
3
Giving a lecture
Creating a lecture: Plan, content, form.
Understanding the importance of non-verbal and para-verbal communication.
Role-playing
Simulations of training sessions: Each participant prepares a lecture and delivers it. Group debriefing.
4
Introducing yourself and the training
Successfully opening and closing the course.
Endorsing different “roles” for the trainer.
Making participants "want to be there”.
Probing the training needs of your audience.
Role-playing
Exercise: Successfully opening a course. Group debriefing.
5
Controlling the group
Getting familiar with the group.
Knowing the group’s structural rules.
Knowing how to listen and show empathy.
Learning how to rephrase and get others to do so in order to verify how far they’ve gotten.
Managing delicate situations: Conflicts between participants or with the trainer.
Role-playing
Exercise: Managing the group dynamic in a training session. Group debriefing.
6
Using instructional aids
Choosing helpful educational materials during and after the course.
Working with ease on visual aids in the room.
Exercise
Designing and implementing educational materials.
7
Learning evaluation techniques
Knowing the difference between a satisfactory training and an effective one.
Going around the room in a way that’s useful: Techniques.
Writing the trainer’s report: Essential points and ethical aspects.
Exercise
Creating an evaluation questionnaire and testing it in real time. Discussions.
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
EMILIE P.
15/06/26
4 / 5
Overall, it’s satisfactory – this is a very personal opinion – but I find it very difficult to concentrate during online training sessions
ERIC B.
15/06/26
5 / 5
A very interesting course; it would have been worth an extra day to explore the topics in more depth – hence the ‘satisfied’ smiley face regarding the duration. Well done on covering so much ground in two days. All the best for the future.
SYLVIE D.
15/06/26
5 / 5
A good balance between theory and practical exercises
ANTOINE W.
15/06/26
5 / 5
Very interesting.
KARINE C.
15/06/26
5 / 5
Interesting in every respect. The trainer is very good at explaining things. She’s cheerful, kind and a good listener.
KELLY G.
15/06/26
5 / 5
I really enjoyed this training course. It helped put my mind at ease and introduced me to the world of training. Thank you to our trainer for these two days of learning.
AURÉLIE C.
15/06/26
5 / 5
A very skilled and experienced trainer in this field. A very enjoyable training course.
MARION M.
15/06/26
5 / 5
I am very satisfied with the content of the training course, the tools provided and the teaching methods used
KARINE P.
15/06/26
5 / 5
It’s very helpful in terms of what I’ll need to put in place.
CÉCILE C.
15/06/26
5 / 5
A very attentive and friendly trainer. Clear and detailed content
LAURE R.
15/06/26
5 / 5
Very interesting
ZAHRA B.
15/06/26
4 / 5
Satisfactory
JEAN-PHILIPPE G.
21/05/26
5 / 5
A dynamic training course. A variety of exercises that provide plenty of adaptable ideas for my field.
DE KERVENOAEL MERIADEC J.
21/05/26
5 / 5
A very good training course, delivered in a relaxed atmosphere.
ELIOT B.
21/05/26
5 / 5
Comprehensive, realistic, engaging and varied content keeps participants’ attention throughout the entire course
NICOLAS A.
21/05/26
5 / 5
For me, this training course has come at just the right time; it’s very well run, with a trainer who’s a great teacher.
AURÉLIEN D.
21/05/26
5 / 5
The content was very interesting for my role as a trainer. Many of the points will be useful to me in this role. The trainer was knowledgeable and a good listener. The training materials and methodology were very satisfactory.
ANTHONY P.
21/05/26
5 / 5
Very well suited to the knowledge required
CARLA H.
20/04/26
4 / 5
Satisfied
MAVUZI MARCELINE K.
20/04/26
5 / 5
A high-quality training course delivered by an experienced, caring and attentive trainer. The balance between theory and practice was excellent.
VITA B.
20/04/26
5 / 5
A very good course, with a knowledgeable and engaging trainer. The quiz is very poorly designed; all the questions are phrased as ‘What is THE most important thing?’ followed by ‘several possible choices’.
KHALID S.
20/04/26
5 / 5
A comprehensive training course – it has reaffirmed my vision of my role as a trainer.
ONISOR D.
16/03/26
5 / 5
The training programme on offer is of a high standard, with relevant content and a clear, structured and particularly effective teaching approach.
KARIMA S.
16/03/26
5 / 5
A very good training course – it’s just a shame that the sectors were too different and there were so many people; 13 people were joining remotely, so it was very long and tedious.
DOMINIQUE B.
16/03/26
4 / 5
However, I have my reservations about using a tool like Canva in such a short training course, given that it isn’t the main focus.
AUDREY B.
16/03/26
4 / 5
Interesting content, with the trainer sharing her experiences.
JEAN-LUC R.
16/03/26
5 / 5
A very intense first day with a lot to take in. A slightly easier second day. Good teaching, even with a large group.
FRANCA D.
16/03/26
5 / 5
A dynamic and interactive session. A very well-balanced mix of content and practical exercises, with excellent management of time and the various sections.
ASÉNATH E.
16/03/26
5 / 5
A wealth of information, relevant answers to questions, and useful, practical tools that are easy to put into practice
BERTRAND G.
16/03/26
5 / 5
I’m really pleased. There are quite a few tools and techniques I’ll be able to use in my training courses. A dynamic, adaptable and top-class trainer.
ARNAUD D.
16/03/26
5 / 5
An engaging trainer, informative content, and the sharing of best practice
MATHIAS F.
16/03/26
5 / 5
Very good
JENNIFER Z.
16/03/26
5 / 5
The content and methodological toolkits are fully applicable to my current role; I can’t wait to put them into practice
SYLVERE P.
16/03/26
5 / 5
Very well put. Ras
SABINE R.
16/03/26
5 / 5
This training course was very comprehensive; I would have liked it to have been a day longer so that we could have explored certain topics in greater depth. I loved the exercises as they were relevant and, in my view, very realistic in terms of putting things into practice.
ELODIE P.
16/03/26
5 / 5
It’s great that the practical exercises allow us to put the concepts we’ve learnt in theory into practice.
YANN B.
16/03/26
5 / 5
A clear and well-structured programme. This training course met my expectations; as a novice trainer, it gave me the tools I needed to create, design and deliver a training course.
CAROLINE G.
08/12/25
5 / 5
Very lively, very rich, extremely motivating!
THIBAUT N.
08/12/25
5 / 5
Comprehensive training, very competent trainer! The duration of the course was slightly too short, but the tools we needed to move forward were clearly communicated.
LAURIE B.
08/12/25
5 / 5
Very good, very interesting training
VALERIE L.
08/12/25
5 / 5
Very comprehensive and well-documented course
TONY B.
08/12/25
5 / 5
A particularly rich and significant contribution to the training programme as a whole.
JULIAN V.
08/12/25
5 / 5
The content and pedagogy suited me and gave me important knowledge to become a trainer.
MARIE B.
08/12/25
4 / 5
The trainer was an expert in his field and covered the human and relational aspects that are essential for good communication and understanding with our future trainees. I would have liked to have seen a more detailed section on teaching aids (how to make a good PowerPoint that's easy to read, what kind of activities to use (kahoot, board games, etc).
THIBAULT C.
08/12/25
4 / 5
Day 1 is more theoretical and could perhaps be shortened. This would make it easier to role-play on Day 2. Thanks to Marco Papayanou.
SEVERINE J.
08/12/25
5 / 5
the exercises were a real plus in this training course, they enabled me to get out of my comfort zone
ALIX P.
08/12/25
5 / 5
Training focused on the trainer and group dynamics. A very interesting course!
ALLAN H.
08/12/25
4 / 5
Unfortunately, it was impossible to develop certain subjects over 2 days The exercises were of a high quality but did not fit in with the context of our company's sector of activity and our function The instructions were too vague or complex, particularly in terms of the vocabulary used The materials were given late and access to the building and the information was not clear and details were missing.
CÉCILE R.
01/12/25
5 / 5
Developing the construction of a training programme,
IMANE A.
01/12/25
5 / 5
A great trainer who gives us lots of tools to help us feel at ease during our own training sessions.
ANTOINE R.
20/11/25
4 / 5
Interesting content, competent trainer, lots to learn from the way she runs the course!
BERTRAND T.
20/11/25
5 / 5
I learnt a lot of things during this training course. These 2 days have been very useful and I now have the tools to carry out my first training sessions for my colleagues.
LAURENT B.
20/11/25
5 / 5
Very interesting training, which allows you to start thinking creatively about the training courses you want to create or to see the improvements you can make to the ones you have already created.
THIERRY D.
20/11/25
5 / 5
Good time management by the instructor and 'educational wake-up calls'.
GUILLAUME J.
20/11/25
5 / 5
The training was very participative, with no dead time and was lively. The trainer listened carefully and was very friendly and professional.
RICHARD L.
20/11/25
5 / 5
Very good trainer, interesting training that will serve me well.
CHRISTINE D.
13/11/25
5 / 5
Lots of relevant advice for every situation
ROCHEGONDE JEANNE D.
13/11/25
4 / 5
Good training
EL KEBIR B.
13/11/25
4 / 5
Somewhat satisfied
PERNILLE D.
23/10/25
5 / 5
Very interesting and practical tools
VIRGINIE C.
23/10/25
5 / 5
Varied content alternating theory and practice
SANDRINE P.
23/10/25
5 / 5
Christian was able to put me at ease, which played a big part in my involvement. The small group format was much appreciated, as it was more adapted to each individual.
BEATRICE P.
23/10/25
5 / 5
Nothing to say, the training was very well adapted to my expectations.
KÉVIN S.
23/10/25
5 / 5
Good balance between theory and practice, very interesting group exercises Very satisfied with the course
NICOLAS D.
23/10/25
5 / 5
Good training, dynamic and engaging trainer
DAPHNÉ F.
23/10/25
5 / 5
Very comprehensive content, well explained and easy to apply.
SYLVIE M.
23/10/25
5 / 5
A very clear trainer who is able to adapt, who varies her material enormously and who shares generously.
CLÉMENT F.
16/10/25
5 / 5
All the tools and practices were relevant
ELODIE D.
16/10/25
4 / 5
RAS: a smiling, cheerful trainer who adapts to her audience, takes her time and puts a lot of herself into her teaching. A great professional
JULIEN K.
16/10/25
5 / 5
Comprehensive, well-organised teaching content.
SOUAD M.
16/10/25
5 / 5
I'm going to be able to put into practice several of the methods I've learnt during these 2 days of trainingThe materials are really very good
ROMAN V.
25/09/25
5 / 5
The content was rich and relevant, and directly applicable to my professional practice. The interactive teaching methods enabled me to grasp the concepts and engage in a constructive exchange with the trainer.
THOMAS F.
25/09/25
5 / 5
Very dense, very rich, and lived up to my expectations.
CAROLINE O.
25/09/25
4 / 5
I was satisfied with the content of the course and the teaching methods used, but I would have preferred to have had more time to work on the animation techniques, maybe do the animation exercise twice to see how it develops.
JUSTINE V.
25/09/25
5 / 5
A very comprehensive course that really suited my needs in terms of group management and teaching content... The trainer listened to us, was very relevant and very pleasant to follow.
FRÉDÉRIC G.
25/09/25
5 / 5
The content was very interesting, and the trainer was educational, pleasant and genuinely adapted and adaptable to the learners. An excellent course, as much as the trainer.
MICHAEL V.
25/09/25
5 / 5
Marion was very dynamic and full of skills. A very rich experience!
JULIEN B.
25/09/25
5 / 5
Very interesting course, no regrets!
SLIMANE A.
18/09/25
5 / 5
Trainer encourages discussion and role-playingTimes for discussion between the different learners are balanced
LUCIE C.
18/09/25
5 / 5
There's nothing to say about this very rewarding course. A dynamic trainer who listens. Lots of hands-on practice that creates a group dynamic. Very good training
JEAN-FRANÇOIS S.
18/09/25
5 / 5
This dynamic training course provides an overview of the current tools available for running and evaluating a training course, helping to structure a training course to meet the expected objectives and make it dynamic.
JEROME D.
18/09/25
5 / 5
Well-balanced content with theoretical sections and role-playing exercises.
ROMAIN D.
18/09/25
5 / 5
Excellent interaction (and participation) with all participants throughout the course.
PARTICIPANTS
Trainers or anyone in a position to train others regardless of the topic.
PREREQUISITES
No particular knowledge.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
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This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.