Course : Successful sales negotiations, Level 2

defend prices and margins

Practical course - 2d - 14h00 - Ref. NCD
Price : 1500 CHF E.T.

Successful sales negotiations, Level 2

defend prices and margins



What stance to adopt during price negotiations? How can you master the balance of power, defend your proposals and resist customer pressure? In this training course, you will experiment with tools and techniques to anticipate and skillfully manage difficult or destabilizing negotiation situations.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. NCD
  2d - 14h00
1500 CHF E.T.




What stance to adopt during price negotiations? How can you master the balance of power, defend your proposals and resist customer pressure? In this training course, you will experiment with tools and techniques to anticipate and skillfully manage difficult or destabilizing negotiation situations.


Teaching objectives
At the end of the training, the participant will be able to:
Preparing for negotiations to boost self-confidence
Acquire practical tools to defend your prices and margins
Resisting customer pressure
Handling difficult or destabilizing negotiation situations
From negotiation to partnership

Intended audience
Sales people, business engineers.

Prerequisites
Experience of negotiation in a BtoB environment.

Practical details
Hands-on work
Workshops, experience-sharing, role-playing, self-diagnosis.
Teaching methods
Active, participative teaching methods. Alternating theory/practice with application to the context and experience of participants.

Course schedule

1
Preparing your sales meeting and highlighting your prices

  • The economic stakes of your negotiations.
  • The balance of power between buyer and seller.
  • Your spontaneous negotiating style.
  • Points to watch in future negotiations.
  • Structure your sales pitch and define your objective.
  • Position your offer in relation to the competition.
  • Sell "Profit" not a "Price".
Storyboarding workshops
Workshop: identifying negotiation stakes and points to watch out for.

2
Be convincing and enhance your own image

  • For the same price and quality, it's the seller who makes the difference.
  • Behaviors that enhance your image.
  • Show confidence and act on emotions.
  • Working on assertiveness and resisting aggression.
Exercise
Self-assessment of assertiveness. Role plays: developing assertive behaviors. Group debriefing.

3
Knowing how to destabilize buyers

  • Understand buyers' expectations.
  • Prepare for threat, ultimatum, devaluation and dilemma techniques.
  • Learn how to avoid their traps.
  • How to deal with a buyer.
Storyboarding workshops
Workshop: based on each person's experience, build answers to buyers' pitfalls.

4
Dealing with objections Pricing and selling differentiation

  • The price and its environment.
  • Resistance to price.
  • The consequences of a prize-giving ceremony.
  • Hidden costs.
  • Price presentation techniques.
  • Price in the bid.
  • Handling objections Price, obstacles.
Role-playing
Practice dealing with objections Price. Group debriefing.

5
Mastering the phases of negotiation

  • Lay the foundations for negotiation.
  • Clarify points of resistance through active listening.
  • Identify the real stakes of negotiation.
  • Search for tuning ranges.
  • Prepare your room for maneuver.
  • Negotiable and non-negotiable points.
  • Managing relational tensions.
Role-playing
Develop active listening skills to remove blockages. Group debriefing.

6
Closing the sale

  • Obtain quid pro quos for any concessions.
  • Engage your contacts and ratify agreements.
  • Enhance the value of agreements reached.
  • Monitor and support the relationship over time.
  • Understanding negotiation as a partnership.
Role-playing
Build and play a negotiation scenario. Personalized debriefing on behaviors adopted.


Customer reviews
4,9 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
AMINA S.
05/02/26
5 / 5

Very interesting course, very informative trainer
ILYAS A.
05/02/26
5 / 5

Comprehensive training, RAS
HUGO P.
08/01/26
5 / 5

Franck is a very good trainer who adapts to each individual's needs.



Publication date : 05/30/2024


Dates and locations

Last places available
Guaranteed date, in person or remotely
Guaranteed session
From 4 to 5 June 2026
FR
Remote class
Registration
From 30 to 31 July 2026
FR
Remote class
Registration
From 8 to 9 October 2026
FR
Remote class
Registration
From 17 to 18 December 2026
FR
Remote class
Registration

REMOTE CLASS
2026 : 4 June, 30 July, 8 Oct., 17 Dec.