Transactional analysis (TA) is a key tool for improving management. This training course will give you an in-depth understanding of your employees' behaviors. You'll be able to apply the TA model to better understand yourself, communicate with your teams and avoid conflict.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
Transactional analysis (TA) is a key tool for improving management. This training course will give you an in-depth understanding of your employees' behaviors. You'll be able to apply the TA model to better understand yourself, communicate with your teams and avoid conflict.
Discovering personality dominants: the [[ego states]] model
Learn to develop the manager's "positive ego states".
Detect the constraining messages that govern us to better overcome them
Knowing how to read emotions and manage the circuit of parasitic feelings
Hands-on work
Self-diagnosis in the form of an egogram, test of constraining messages, brainstorming and collective debate on the manager's positive "ego states".
2
Building positive relationships to motivate your team
Using transactions to improve communication with employees
Vary "life positions" and practice "power for" instead of "power over".
Adopt the 3 P's: Permission, Protection and Power, to encourage initiative
Comprendre l'impact des signes de reconnaissance managériaux sur la structuration du temps
relationnel
Hands-on work
Jeux de rôle sur l’analyse des transactions au cours des rituels managériaux clés, et sous
l'angle des 3 P. Autodiagnostic des "positions de vie".
3
Defusing tensions that lead to conflict
Identify early warning signs of conflict through [[ego states]" contaminated
Understanding the causes of psychological games to better thwart them
Avoiding or learning to get out of the [[dramatic triangle]" trap
Juggling all the AT methods for getting out of psychological games
Hands-on work
Cas pratique autour de diverses situations managériales pour mieux comprendre le
triangle dramatique et surtout apprendre à en sortir. Partage d'expériences sur ces cas.
4
Giving yourself the means to succeed
Adopting the only responsible managerial attitude: embracing change
Identify the criteria for managerial autonomy
Establish a relational "contract": set realistic goals that are acceptable to yourself and others
Know how to enter into a relationship thanks to the "3C" and the "triangular contract".
Hands-on work
Établissement d'un contrat relationnel afin d’induire un changement autonome chez son
collaborateur
Customer reviews
5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MISA M.
24/11/25
5 / 5
Charlotte put together a superb course, with a dynamic pace (speeches, group and individual practice, videos, case studies) and I particularly appreciated the personalised illustrations of the concepts. Well done
CÉDRIC B.
24/11/25
5 / 5
Charlotte's teaching content and facilitation were very good
SABRINA L.
24/11/25
5 / 5
The content is dense but very interesting and meets my initial needs.
RAPHAEL B.
24/11/25
5 / 5
Excellent
Publication date : 02/19/2025
PARTICIPANTS
Managers, project leaders and anyone in charge of a team
PREREQUISITES
No
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
16
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.