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Roles and positions

Whatever your profession, ORSYS training courses enable you to acquire the key skills you need to tackle your challenges, gain expertise and develop your professional practices. Human resources, finance, accountancy, law, marketing, sales, communications, customer relations, procurement, logistics, manufacturing or healthcare: discover the training courses specific to your profession, and choose the programme best suited to your responsibilities and objectives.

Accounting and taxation

Training courses in accounting and taxation enable you to understand, prepare and monitor an organisation’s financial information. You can also develop your skills in public sector accounting, budgeting and the regulations applicable to public bodies. ORSYS supports you in mastering general ledger accounting, journal entries, annual accounts, year-end procedures and the main tax mechanisms.

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Assistant and office manager

Training courses for assistants and office managers enable you to develop your independence, manage priorities and coordinate the organisation’s activities effectively. You will also develop your skills in office administration, procurement, human resources, professional communication and the use of artificial intelligence. ORSYS supports you in mastering key tasks: organisation, communication, project management, reporting, team relations and supporting managers.

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Banking and insurance

In banking, insurance and financial compliance, a thorough understanding of regulations, risks and business lines is essential for ensuring the security of operations and improving the quality of service. New applications of artificial intelligence and data analytics are also covered to improve risk detection, enhance the reliability of controls and increase efficiency. ORSYS training courses cover banking accounting, AML and KYC, anti-fraud measures, wealth management, life insurance and insurance brokerage.

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Communication and social media

Training courses in communication and social media enable you to define a strategy, create relevant content and boost an organisation’s visibility. You’ll learn how to draw up a communication plan, post on social media, engage with a community, measure the impact of your actions and tailor your messages to each channel. ORSYS’s courses cover corporate communications, web and print copywriting, SEO, digital communications and community management.

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Customer relations

Customer relations training helps to improve satisfaction, build customer loyalty and enhance the quality of every interaction. ORSYS supports you in customer reception, advisory services, remote communication, and the handling of complaints and sensitive situations. You’ll also develop your skills in customer relationship management, customer experience, CRM, omnichannel strategies, social media and analysing customer feedback. Whether you’re an advisor, sales representative, manager, customer relations manager or any other professional in direct contact with customers, choose the training course that best suits your objectives and your level.

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Digital marketing and web analytics

Training courses in web analytics and digital marketing enable you to attract visitors, convert leads and measure the performance of online activities. You’ll learn how to use Google Analytics 4 to analyse user journeys and conversions, optimise your content for search engines and AI assistants, and make data-driven decisions. ORSYS supports you in designing digital campaigns, developing e-commerce websites, and optimising your website for organic search (SEO) and generative search engines (GEO).

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DTP, CAD and BIM

Training courses in desktop publishing, CAD and video enable you to design visual materials, plans, 3D models and professional digital content. You will also develop your skills in audiovisual communication, imagery, video, animation, virtual reality and the design of e-learning content. ORSYS supports you in mastering desktop publishing, CAD, architectural and BIM tools, as well as web design.

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Employment law and business law

Training in employment law and business law helps to ensure that a company’s decisions, contracts and practices are sound. You will develop your skills in social legislation, administrative and legal management, company law, commercial contracts and digital law, including the GDPR and AI law. ORSYS supports managers, HR teams, administrative professionals and non-lawyers in understanding the rules applicable to their business.

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Finance and Management Accounting

Training programmes in finance and management accounting enable you to analyse performance, steer business operations and ensure sound financial decision-making. You will also develop your skills in financial steering, treasury, cash management, working capital, risk management and international finance. The courses also cover sustainable finance, the CSRD and decision-support tools. ORSYS supports you in financial analysis, auditing, reporting, budgetary control and business management.

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Health and social care

Training in healthcare and social care helps to improve the quality of care, ensure safe practices and strengthen teamwork. You will also develop your skills in hygiene, safety, quality, risk prevention and continuous improvement. ORSYS supports you in your interactions with patients, families and care teams, as well as in the management of healthcare and medico-social establishments.

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Health, safety at work and the Social and Economic Committee (CSE)

Training in health, health and safety at work and the Social and Economic Committee (CSE) helps to prevent risks, protect employees and foster constructive social dialogue. You will develop your skills in mental health, safety, ergonomics, risk prevention and social relations. ORSYS supports you in understanding the role and responsibilities of the CSE, the prevention of occupational and psychosocial risks, and in improving quality of life and working conditions.

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HR: Administration and Payroll

Training courses in HR management and payroll enable you to structure human resources policies, support career development and manage social performance. You will also develop your skills in diversity, inclusion and CSR, skills management, employer branding and social performance dashboards. ORSYS supports you in career and talent management, remuneration policy, payroll and HR strategy.

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HR: recruitment and skills development

HR training programmes in recruitment and skills development enable organisations to attract the right candidates, ensure their successful integration and support their career progression. You will also develop your skills in training, job and career path management, workforce planning, mobility and talent management. ORSYS supports you in defining requirements, conducting interviews, sourcing candidates, onboarding and employer branding.

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Lean and quality

Lean and quality training courses enable you to optimise processes, reduce waste and achieve lasting improvements in performance. You will also develop your skills in quality management, ISO 9001, occupational risk prevention and health and safety at work. ORSYS supports you in implementing Lean Management, Lean Six Sigma, 5S, FMEA and continuous improvement initiatives applied to the supply chain.

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Marketing and product strategy

Training programmes in marketing and product strategy enable you to understand markets, build a strong brand and develop offerings tailored to customers’ expectations. You will also explore new approaches to marketing, innovation, data-driven marketing and product development methods. ORSYS’s programmes cover brand content, brand strategy, market research and market intelligence, as well as the design of digital and cross-channel strategies.

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Procurement and General Services

Training courses in procurement and general services enable you to organise procurement processes, negotiate with suppliers, secure contracts and manage the supply chain. They also cover the management of general services, logistics, QSE, safety, security, quality of life and working conditions. You will learn how to control costs, reduce risks, improve supplier performance and contribute to the smooth running of the business. ORSYS supports procurement professionals, general services managers, administrators and managers in developing the skills essential for professional development.

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Production Management and Industry 4.0

Training courses in production management and Industry 4.0 enable you to optimise workflows, plan production and achieve sustainable improvements in industrial performance. You will also discover the technologies shaping the future of industry: artificial intelligence, the Internet of Things (IoT), robotics, 3D printing, augmented reality and digital twins. ORSYS supports you in managing stock, procurement, quality, maintenance and continuous improvement, using methods such as Lean Management, Six Sigma and FMEA.

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Property and urban planning

Training in property and urban planning enables you to ensure the security of transactions, develop an estate agency business and support development projects. ORSYS supports you in property transactions and negotiations, regulatory matters, compliance, contract management and client relations. You will also develop your skills in team and agency management, business leadership, town planning, land management, development and sustainable cities. Whether you are an estate agent, negotiator, agency manager, lawyer, property developer, town planner or development professional, choose the training course that best suits your objectives.

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Sales and Marketing Management

Training courses in sales management and sales enable participants to develop sales skills, lead a team and achieve lasting improvements in performance. They also support sales managers in leading their teams, setting objectives, monitoring results and developing sales strategies, particularly for key accounts. ORSYS’s programmes cover the fundamentals of sales, prospecting, negotiation, handling objections and building customer loyalty.

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SMEs: a selection of training courses

SMEs, business administration, management and digital transformation: developing the essential skills to steer the business, support growth, structure the organisation and improve performance in the long term. Business leaders, managers and staff can develop their skills in human resources, sales, marketing, procurement, logistics, CSR, IT, office automation and professional efficiency. Practical, hands-on training to help you make better decisions, improve working practices and address the specific challenges faced by small and medium-sized enterprises.

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Supply chain

Supply chain training enables you to organise flows, secure supplies and improve product availability whilst keeping costs under control. You will also develop your skills in supply chain organisation, cost optimisation and international trade, particularly Incoterms and import-export operations. ORSYS supports you in stock management, planning, sales forecasting, transport and the management of logistics flows.

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Training of trainers and mentoring

Training programmes for trainers and tutors enable the transfer of skills, support for learners and the promotion of their progress. You will also develop your skills in tutoring, facilitation, virtual classrooms, blended learning, gamification and instructional design, incorporating the use of artificial intelligence tailored to training. ORSYS courses teach you how to design a training programme, prepare your teaching modules, lead a group and assess learning outcomes.

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