This course will enable you to manage and support all types of change using an adapted approach. You will learn about the role of [ Change Manager " and the key stages of change management and communication.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
This course will enable you to manage and support all types of change using an adapted approach. You will learn about the role of [ Change Manager " and the key stages of change management and communication.
At the end of the training, the participant will be able to:
Understanding the role and missions of the " Change Manager ".
Diagnosing the scope of change
Conduct an impact study to define priorities
Communicating and training change agents
Giving meaning and managing risk
Intended audience
People who need to play a role in change management processes.
Prerequisites
Experience in management and change management desirable.
Course schedule
1
The need for a genuine change management strategy
Know what makes change difficult.
The " Change Manager ": mission, profile, skills.
Master the stages of change management.
Identify the players involved in the change.
Exercise
How to avoid failure in change management? Exercise and joint reflection.
2
Diagnosing the scope of change
Change management cycle and change support cycle.
Draw up a scoping note for a change project.
Assess the scope of the project.
Organize the change project.
Exercise
Establish the stakeholder matrix. Estimate the burden of change.
3
Study the impact and define the support approach
Understand the need for an impact study.
Identify the levels at which change takes place.
Define priorities and how to meet them.
Understand the need to segment players.
Exercise
Learn to identify the various possible impacts, including those caused by change.
4
Communicating and training for change
Know the basic rules of communication.
Avoid the pitfalls of " miscommunication ".
Identify and choose communication vectors.
Draw up a communication plan.
Define training needs.
Exercise
Prepare a communication plan to support the change the participant needs to make.
5
Supporting local management
Giving meaning to change.
Change as a factor for progress.
Trigger changes.
Understanding resistance to change.
Identify key players and their positioning to define specific tactics.
Exercise
Using cases from their own practice, participants will practice making sense of change and identify key players using a positioning matrix.
6
Managing change
Set up follow-up actions.
Use relevant indicators.
Anticipate the main risks.
Detect anomalies and drifts.
Exercise
Choose measurement indicators and draw up the risk matrix associated with the change the participant is to carry out.
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MICHEL D.
04/06/26
5 / 5
The training and the trainer were excellent. This will help me ask the right questions within the company as we make changes in the future.
EMILIE R.
04/06/26
5 / 5
A very rewarding training course. I’m leaving with the tools and methods I need to drive change within my company, as well as the beginnings of an action plan for the project I’m currently working on.
DELPHINE M.
12/03/26
5 / 5
a very relevant practical exercise that encourages you to think differently
GUILLAUME B.
12/03/26
5 / 5
The methodological and theoretical tools presented on the first day were varied and interesting. The trainer also helped us to take a step back and consider these tools so that we could adapt them to the issues we face. The discussions were fluid and lively.
CAMILLE P.
12/03/26
5 / 5
A very clear and well-structured programme with a highly interactive and practical teaching approach – that’s rare!
ALEXANDRE F.
18/12/25
5 / 5
Our contact's wealth of experience. Philippe knows how to use his real-life experiences to illustrate each situation in a concrete way.
BOUÉDÉ S.
18/12/25
5 / 5
The content is fairly straightforward and to the point
ANLI T.
18/12/25
4 / 5
Very interesting!
AUDREY B.
18/09/25
5 / 5
We were able to work on a real case studyTools that are easy to use and implement
JORDAN B.
18/09/25
5 / 5
Very interesting and lively course. The distance learning format is very good.
PIERRE C.
11/09/25
5 / 5
Very satisfied. Presentation of several methods and tools, and how to apply them. Shows the importance and scope of change management, and invites you to go further.
PARTICIPANTS
People who need to play a role in change management processes.
PREREQUISITES
Experience in management and change management desirable.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
12
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.