Course : Succeeding in your role as a facilitator, the best techniques
Practical course - 2d
- 14h00 - Ref. FAC
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 | Acquire facilitator skills and techniques |
| Increase your team’s productivity |
| Define an effective action plan |
| Gain proficiency in facilitation tools such as listening |
| Resolve group failures |
Intended audience
Managers.
Prerequisites
No specific prior knowledge required.
Course schedule
1 Facilitation: general
- Define facilitation.
- The facilitator as a belt drive and cohesion factor.
- The facilitator's role: guide, shepherd, captain?
- The facilitation cycle: listen, stimulate, involve, organise.
- Create a protected and facilitating environment.
Hands-on work
Positioning test.
2 Facilitator attitudes
- Stay focused on results and goals.
- Give clear and concise instructions.
- Overcome common facilitation barriers.
- Develop self-awareness.
- Assess facilitation styles.
- Be consistent; reduce psychological stress.
- Overcome a reluctance to facilitate.
- Develop your emotional neutrality
Hands-on work
Role-playing scenarios based on professional examples. Role play and group debriefing.
3 The facilitation tool - Listening
- Know the stages of team development.
- Define the roles and responsibilities of the participants.
- Collect your data beforehand for optimal results.
- Control the flow, not the content.
- Manage individual and collective emotions.
- Listen in order to discern emotional content.
- Reformulate and refocus for greater clarity.
- Turn active listening into facilitating questions.
Hands-on work
Role-playing scenarios based on professional cases.
4 Facilitation techniques
- Create a highly productive climate.
- Identify passive indicators.
- Manage aggressive behaviours. Maintain an assertive atmosphere.
- Highlight the group's dysfunctions.
- Resolve a participant's difficult behaviour.
- Quantify typical behaviour dysfunctions.
- Create a personal facilitation plan.
- Implement the necessary check points and milestones to ensure comprehensive monitoring.
Hands-on work
Realistic role play and group debriefing. Creating a personal development plan.
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
RICHARD M.
25/06/26
5 / 5
The discussions and tips were brilliant
AGATHE C.
25/06/26
5 / 5
I enjoyed the content because it allowed me to see tools I was already familiar with from a different perspective, whilst also discovering new ones. I particularly enjoyed the practical exercises. Through these exercises, I was able to tackle the tasks and their challenges, and also see the facilitator put the concepts explained into practice.
STEVE I.
25/06/26
5 / 5
The trainer’s experience and wisdom are what make the training so valuable. She’s great at putting us in real-life situations. She knows how to spend time on the important topics. Thank you again
Publication date : 06/18/2024
PARTICIPANTS
Managers.
PREREQUISITES
No specific prior knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Managers.
PREREQUISITES
No specific prior knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.