Successfully managing teams from different generations, environments and cultures requires constant adaptability. In this context, managers need to master a number of methods and tools to motivate their staff and help them achieve their objectives.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
Successfully managing teams from different generations, environments and cultures requires constant adaptability. In this context, managers need to master a number of methods and tools to motivate their staff and help them achieve their objectives.
At the end of the training, the participant will be able to:
Understand the concepts of diversity, difference and discrimination
Unite your team around shared values while taking into account the diversity of its members
Adapting management practices to different diversity issues
Promoting decision-making by valuing differences
Intended audience
Managers and project leaders who lead heterogeneous teams.
Prerequisites
Experience in team management desirable.
Practical details
Hands-on work
Behavioral exercises, group reflection and case-based analysis.
Course schedule
1
Diversity issues
Cultures and diversity.
Emotional rules.
The repercussions on exchanges between individuals from different environments.
2
Understanding the differences
Expectations based on individual needs.
Cultural personalities.
The impact of difference on our exchanges.
The response and protection process.
Hands-on work
Multicultural interview scenarios.
3
Managing diversity on a daily basis
Turning diversity into wealth.
Energizing intercultural groups.
Understanding common foundations.
Respect and organize differences.
Base motivation on shared values.
Interpret objectives according to expectations.
Hands-on work
Group work on international meetings.
4
Attitudes to reduce the impact of differences on management
Focus on "positive intention".
Identify specificities through active listening.
Recognizing others.
Adopt the right attitudes in interpersonal exchanges.
Hands-on work
Situational exercises on difficult interviews.
5
Tools to reduce the impact of differences on management
Apply the coaching process.
Communicating while taking differences into account.
Develop adaptability.
Taking advantage of differences.
Hands-on work
Project interviews.
6
Managing diversity in a team
Ensure the constitution of your group through diversity management.
Develop a strong sense of belonging among team members.
Facilitate decision-making in heterogeneous groups.
Get people from different backgrounds to work together.
Hands-on work
Team meeting scenarios.
Customer reviews
4,1 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
CARINE L.
15/10/25
5 / 5
Very good, very good documents and examples
ROMAIN F.
15/10/25
4 / 5
The course was a little long and very detailed, leaving little room for discussion and comments.
STEPHANE M.
15/10/25
4 / 5
We covered a wide range of subjects, which made the course interesting because it was so diverse.
CELINE S.
08/10/25
4 / 5
A very rich course, in particular because we were able to tackle several management-related themes, taking advantage of the fact that we were a very small group.
Publication date : 05/30/2024
PARTICIPANTS
Managers and project leaders who lead heterogeneous teams.
PREREQUISITES
Experience in team management desirable.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
11
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.