Today's managers have an essential role to play in getting their teams to develop new collective habits. This training course will provide them with the right communication levers to develop their employees' social skills and stimulate the collaborative dynamics of the team.
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IN-HOUSE
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Practical course in person Disponible en anglais, à la demande
Today's managers have an essential role to play in getting their teams to develop new collective habits. This training course will provide them with the right communication levers to develop their employees' social skills and stimulate the collaborative dynamics of the team.
At the end of the training, the participant will be able to:
Master the basics of communication
Reinforce your eloquence to convince
Analyze the communication context for greater impact
Identify the levers and obstacles to effective collaboration
Engaging the team by stimulating collective intelligence
Intended audience
Managers and supervisors of hierarchical or cross-functional teams.
Prerequisites
No special knowledge required.
Practical details
Exercise
Edutainment exercises based on the logic of an escape game dealing with speaking and collaborative processes.
Teaching methods
Active, participative teaching methods. Group discussions, feedback, exercises in applying different communication techniques. Collaborative exercises such as "escape game".
Course schedule
1
Understanding the basics of communication
The communication diagram.
Verbal and non-verbal communication.
Feedback and the importance of interaction.
The principles and techniques of active listening.
Expression techniques for greater eloquence.
Exercise
Playful group exercises to put communication techniques into practice. Group debriefing.
2
Convincing to win over customers
Analyze the context and challenges of speaking to prepare your sales pitch.
Choose the right mode of communication for your audience.
Understand the role of different emotions and their impact on communication.
Knowing how to welcome the emotions of others in a professional setting.
Role-playing
Speech simulations in front of an employee and/or a team. Collective debriefing on behaviors adopted.
3
Experience and analyze the collaborative process
Deconstruct representations and beliefs about the collaborative phenomenon.
Identify problematic situations in the workplace.
Experiment with collaborative processes using escape game mechanics.
Exercise
Collaborative "escape game" exercises in sub-groups: "the box" and "the symbol race".
4
Promoting collaboration through feedback and offline communication
Analyze the impact of the main communication factors influencing collaborative processes.
Identify the parameters that can influence the relational climate and boost collaboration.
Identify the right conditions for collective intelligence to emerge.
Engage and motivate your audience by giving them meaning.
Use the five levers of desire to engage the group in a participative dynamic.
Exercise
Build a personal action plan to promote speaking and audience acceptance strategies.
Customer reviews
4,8 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
YOHAN B.
03/06/26
5 / 5
A top-class presenter
JEAN LUC B.
03/06/26
5 / 5
An exceptional presenter!
MARTIN P.
08/09/25
5 / 5
Very good trainer, 2 days of training would be more appropriate
Publication date : 02/15/2024
PARTICIPANTS
Managers and supervisors of hierarchical or cross-functional teams.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
4
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.