Course : Developing authentic and constructive communication
Practical course - 2d
- 14h00 - Ref. VIO
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 | Implement nonviolent communication techniques to facilitate balanced discussions |
| Recognize and articulate emotions with confidence and poise |
| Manage conflicts strategically by minimizing judgments and misinterpretations |
| Adopt and promote a cooperative and collaborative mindset |
Intended audience
Individuals seeking to enhance their communication competencies and foster constructive, impactful interactions.
Prerequisites
None.
Course schedule
1 Mastering the Fundamentals of Communication
- Analyze key elements essential for structuring impactful interactions
- Engage in individual reflection to develop open-ended questions that enhance self-awareness
- Examine communication mechanisms and relational dynamics
- Initiate a personalized action plan by defining development areas, setting objectives, and establishing timelines
- Enhance self-understanding to drive improved communication outcomes
- Identify cognitive barriers to preempt misunderstandings and communication impediments
2 Techniques for Authentic and Constructive Communication
- Participate in role-playing exercises to identify and address psychological dynamics
- Refine and expand your personal action plan
- Learn to positively influence and transform professional interactions
- Internalize the core principles of authentic and constructive communication
- Employ structured techniques to build trust and reinforce mutual respect
- Develop a clear, authentic communication style
- Engage in both individual and group analysis of real-world scenarios
3 The ORVIEC framework for authentic and constructive communication
- Introduction to NLP (Neuro-Linguistic Programming)
- Apply NLP tools to improve communication
- Utilize Porter’s attitudes model to identify and address fundamental needs
- Tailor communication strategies to align with diverse audiences
- Explore the ORVIEC methodology
- Conduct conversations on diverse themes through role-playing
- Explore the “Life Positions” and Karpman Drama Triangle
- Enrich your personal action plan
- Identify and navigate persecutor-victim-rescuer dynamics
Hands-on work
Distinguish facts, opinions, and emotions in real situations
4 Practical applications of authentic and constructive communication
- Develop techniques for delivering constructive feedback
- Integrate advanced tools for time management and planning
- Analyze conflict scenarios through experiential sharing
- Learn to anticipate, de-escalate, and resolve conflict situations
- Apply the SMART methodology (and its derivatives, such as SMARTE) to set and achieve precise objectives
- Enhance team communication to drive performance
- Finalize a detailed personal action plan with measurable improvement goals, clear implementation strategies, and regular progress reviews
- Foster a high-performance team dynamic
- Strengthen overall team motivation and cohesion
Role-playing
Simulations for conflict resolution and alignment interviews
Customer reviews
4,6 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
JULIE C.
30/07/26
5 / 5
Very comprehensive. Very clear. A very attentive trainer who really listens. Constructive. I’m delighted I signed up for this course. Thank you to Elodie.
BENJAMIN B.
30/07/26
5 / 5
The content was very interesting, and Florence is a great listener and a skilled teacher. I really enjoyed these two days. It’s very interesting to be with people from different companies, as we can discuss different situations and issues.
GILLES R.
30/07/26
5 / 5
A highly relevant training course that enables participants to really develop their understanding of a subject that may already seem relatively well understood. The course not only provides a deeper understanding but also offers practical application and particularly useful, practical examples.
Publication date : 03/25/2025
PARTICIPANTS
Individuals seeking to enhance their communication competencies and foster constructive, impactful interactions.
PREREQUISITES
None.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Individuals seeking to enhance their communication competencies and foster constructive, impactful interactions.
PREREQUISITES
None.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
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Remote class
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Date garantie en présentiel ou à distance
Session garantie
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.