Course : Developing behavioral flexibility

Practical course - 2d - 14h00 - Ref. FLE
Price : 1370 € E.T.

Developing behavioral flexibility




The ever-changing world of business requires managers and employees to be increasingly flexible. It is therefore essential to develop the ability to listen and observe, to take changes into account, and to adapt to new objectives while retaining the capacity for initiative.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. FLE
  2d - 14h00
1370 € E.T.




The ever-changing world of business requires managers and employees to be increasingly flexible. It is therefore essential to develop the ability to listen and observe, to take changes into account, and to adapt to new objectives while retaining the capacity for initiative.


Teaching objectives
At the end of the training, the participant will be able to:
Understanding the behaviors generated by change
Identify your evolution process
Develop listening and observation skills
Calibrate your behavior to that of the person you're talking to
Defining a success scenario

Intended audience
All managers and employees wishing to develop their adaptability skills in a context of change.

Prerequisites
No special knowledge required.

Practical details
Hands-on work
Self-diagnosis, tests. Active role-playing. Role-playing. Exchange of experience. Personalized debriefing.

Course schedule

1
Accepting change

  • Understand the influences of change.
  • Accept maintenance cycle.
  • Set up the evolution spiral.
  • Accept changes.
  • Identify ineffective behaviors implemented during change.
  • Managing stress induced by change.
Hands-on work
Self-positioning test and analysis of results. Case studies "project development interview". Group analysis of sessions.

2
Managing change

  • Managing the personal evolution process.
  • Identify the phases of evolution. Identification, adaptation, analysis, construction.
  • Encourage its evolutionary process.
  • Recognize the obstacles to development.
  • Lifting the brakes on development.
  • Fight habit and develop flexibility.
Hands-on work
Case studies "project repositioning interview". Group analysis of sessions.

3
Relational flexibility: being a good listener

  • Develop listening and observation skills.
  • Identify natural listening filters and their consequences.
  • Recognize "ego states" in exchanges.
  • Adopt the right "ego states" depending on who you're talking to.
  • Position your behaviors and those of the other person.
Hands-on work
Case studies "professional reframing interview". Group analysis of sessions.

4
Relational flexibility: adapting your behavior

  • Identify and accept your contact's values and criteria.
  • Calibrate your behavior to the person you're talking to to ensure your objective.
  • Reformulate and reframe the message.
  • Establish the factors that build trust.
  • Define a success scenario.
  • Redefine achievable and quantifiable objectives.
  • Develop your own motivation to change, and that of your counterpart.
Hands-on work
Case studies. Group analysis of sessions.


Customer reviews
4,6 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
KARIM B.
19/03/26
5 / 5

Tres bon moment, beaucoup de vie !
SYLVIE M.
19/03/26
5 / 5

Excellent formateur. J’ai appris plein de méthodes
MAXIME L.
29/09/25
5 / 5

It would have been nice to have been able to complete the exercises on an app or similar.



Publication date : 05/30/2024


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

Last places available
Guaranteed date, in person or remotely
Guaranteed session

REMOTE CLASS
2026 : 18 May, 1 Oct., 17 Dec.

PARIS LA DÉFENSE
2026 : 18 May, 1 Oct., 17 Dec.