Course : Mac OS, maintenance and troubleshooting
Practical course - 3d
- 21h00 - Ref. OSX
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 | Know the different system installation methods |
| Identify and solve start-up problems |
| Troubleshooting user accounts |
| Managing backup problems |
| Troubleshooting application problems |
Intended audience
System/network technicians. Mac OS X administrators.
Prerequisites
Good knowledge of Mac OS X administration.
Course schedule
1 System installation
- OS X features.
- Prerequisites and their impact on troubleshooting.
- Possible installation methods. OS X installation.
Hands-on work
OS X system installation and configuration.
2 Getting started
- Analysis of the start-up sequence.
- Link to displayed items to facilitate troubleshooting.
- Identification of abnormal OS X startup symptoms.
- Search for probable causes.
Hands-on work
System start-up fault simulation: identification and resolution.
3 User accounts
- Account types available in OS X.
- Troubleshoot user accounts and authorization problems.
- The right approach.
Hands-on work
Simulation of problems concerning user accounts and permissions: identification and resolution.
4 Time Machine backup tool
- How Time Machine works.
- Configuration, operation and troubleshooting.
Hands-on work
Simulate backup problems. Implementation of troubleshooting techniques.
5 Application problems
- Application types. .plist management.
- Kernel Extensions. Frameworks.
Hands-on work
Troubleshoot an application.
6 Troubleshooting
- Printing and networking: common problems.
- Network: order of services, configuration, import/export.
- Miscellaneous troubleshooting: screen sharing, Bootcamp.
- Airport, PPP, PPPoE and Ethernet. Communication (Mail, iChat...).
Hands-on work
Simulation and troubleshooting.
7 Tools and techniques
- Activity monitor, the console.
- Special system troubleshooting techniques.
- Single-User, Verbose, boot manager...
- Troubleshooting utilities. Best practices.
Hands-on work
Examples of how to use the tools.
Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
GABRIEL R.
24/09/25
5 / 5
When I started out, my knowledge of macOS was almost non-existent. Thanks to this course, everything became much clearer. For those who share my level, it's important not to expect to become an expert overnight. However, for those who already have some knowledge, this course is beneficial. I highly recommend it, because it's very interesting from an IT point of view, with a passionate instructor who listens.
MICHAEL V.
24/09/25
3 / 5
I was expecting the course to be more structured and well-paced, but here we were in discussion mode, with open-ended topics, endless questions and answers that broke up the flow of the course material, and sometimes you felt lost in terms of the subject matter.
GILDAS C.
23/06/25
4 / 5
I've been able to find solutions to the problems I encounter every day on the Mac. The use of certain functions and tools is now clearer. All in all, I'm satisfied.
Publication date : 06/20/2024
PARTICIPANTS
System/network technicians. Mac OS X administrators.
PREREQUISITES
Good knowledge of Mac OS X administration.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
System/network technicians. Mac OS X administrators.
PREREQUISITES
Good knowledge of Mac OS X administration.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Dates and locations
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Remote class
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Guaranteed date, in person or remotely
Guaranteed session