Course : Problem-solving method

Practical course - 3.5 hours - Ref. 9PB
Price : 370 € E.T.

Problem-solving method




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


INTER
IN-HOUSE
CUSTOM

Practical course remote class
Disponible en anglais, à la demande

Ref. 9PB
  3.5 hours
370 € E.T.




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


Teaching objectives
At the end of the training, the participant will be able to:
Implement a problem-solving process
Use the right resolution tool

Intended audience
Production, maintenance or supply chain managers looking for problem-solving methods and tools.

Prerequisites
No special knowledge required.

Practical details
Teaching methods
3h30 to get started. Group ideation and problem-solving workshops. Experimentation with a selection of tools.

Course schedule

1
Implement a problem-solving process

  • Understand the meaning of a problem-solving approach.
  • Identify the essential steps in the problem-solving process.
  • Schedule the steps.
Group discussion
Group workshop: using an ideation tool, build the different stages of a problem-solving process.

2
Experiment with resolution tools adapted to each stage of the process

  • Defining the problem: QQOCQP, return canvas.
  • Identify causes: record sheet, Ishikawa diagram (5M), Pareto diagram (20/80).
  • Finding solutions: brainstorming, mind mapping.
  • Define actions: decision matrix, action plan.
  • Track actions vs. objectives: Gantt planning.
Hands-on work
Collective problem-solving workshop: based on a proposed case study, experiment with a selection of tools adapted to the different stages of the process.


Customer reviews
4,1 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MICHÈLE S.
26/06/26
5 / 5

Bon rythme de formation
ELODIE V.
26/06/26
5 / 5

Très bonne formation, avec un contenu clair et intéressant. La formatrice a su instaurer une bonne dynamique, favorisant les échanges et la participation de l’équipe. Formation très appréciée dans son ensemble
CAMILLE B.
26/06/26
5 / 5

RAS c’était très bien et cela a répondu à mes attentes



Publication date : 02/15/2024


Dates

Dernières places
Date garantie en présentiel ou à distance
Session garantie
On 18 décembre 2026 at 09h *
FR
Remote class
Registration

REMOTE CLASS
2026 : 18 Dec.


This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.