How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.
INTER
IN-HOUSE
CUSTOM
Practical course remote class
Disponible en anglais, à la demande
How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.
At the end of the training, the participant will be able to:
Implement a problem-solving process
Use the right resolution tool
Intended audience
Production, maintenance or supply chain managers looking for problem-solving methods and tools.
Prerequisites
No special knowledge required.
Practical details
Teaching methods
3h30 to get started. Group ideation and problem-solving workshops. Experimentation with a selection of tools.
Course schedule
1
Implement a problem-solving process
Understand the meaning of a problem-solving approach.
Identify the essential steps in the problem-solving process.
Schedule the steps.
Group discussion
Group workshop: using an ideation tool, build the different stages of a problem-solving process.
2
Experiment with resolution tools adapted to each stage of the process
Defining the problem: QQOCQP, return canvas.
Identify causes: record sheet, Ishikawa diagram (5M), Pareto diagram (20/80).
Finding solutions: brainstorming, mind mapping.
Define actions: decision matrix, action plan.
Track actions vs. objectives: Gantt planning.
Hands-on work
Collective problem-solving workshop: based on a proposed case study, experiment with a selection of tools adapted to the different stages of the process.
Customer reviews
4,1 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MICHÈLE S.
26/06/26
5 / 5
A good pace of training
ELODIE V.
26/06/26
5 / 5
A very good training course, with clear and interesting content. The trainer managed to create a good atmosphere, encouraging discussion and participation from the team. The training course was very well received overall.
CAMILLE B.
26/06/26
5 / 5
All's well – it was great and it lived up to my expectations
JORDAN H.
26/06/26
5 / 5
The trainer was very friendly. The topic was very interesting.
Publication date : 02/15/2024
PARTICIPANTS
Production, maintenance or supply chain managers looking for problem-solving methods and tools.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
3
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.