Course : Project quality, best practices

management and quality plan

Practical course - 2d - 14h00 - Ref. ALI
Price : 1370 € E.T.

Project quality, best practices

management and quality plan



This training course provides you with the keys to structuring your thinking and actions to improve the quality of your projects and customer satisfaction. You'll learn how to better manage risks, draw up a quality assurance plan and implement a continuous improvement process.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. ALI
  2d - 14h00
1370 € E.T.




This training course provides you with the keys to structuring your thinking and actions to improve the quality of your projects and customer satisfaction. You'll learn how to better manage risks, draw up a quality assurance plan and implement a continuous improvement process.


Teaching objectives
At the end of the training, the participant will be able to:
Ensuring project quality
Ensuring better risk management
Draw up a quality plan and have it validated
Implement a continuous improvement process

Intended audience
Project managers, project owners, prime contractors, project managers, anyone with a role in project management.

Prerequisites
Basic knowledge of project management techniques. Experience in project management desirable.

Course schedule

1
Quality for a project

  • Quality and related concepts: customer requirements, quality control, quality assurance, total quality.
  • The cost of quality, the consequences of "non-quality".
  • Quality metrics.
Group discussion
Discuss the reasons for project failure.

2
Project quality assurance: best practices

  • Redefining the notion of project.
  • Project organization: seen as a system.
  • Project process mapping.
  • Study the different classes of process: engineering and support processes.
  • The life cycle.
Case study
Building a project process map.

3
Project risk management

  • Murphy's laws.
  • Identifying potential risks.
  • Identification of causes.
  • Risk assessment.
Case study
Identify and manage project risks.

4
Improve the quality of customer requirements management

  • Better understanding of project objectives: Business Case.
  • Calibrating customer requirements. Added value.
  • Requirements representation, performance analysis and quantitative analysis.
  • Adapt the development cycle to the life cycle.

5
Define a project quality management system

  • Definition and concept. The various components.
  • Organize and develop your system.
  • Relying on standards and benchmarks. Benefits and limitations.
Case study
Writing a Quality Assurance Plan.

6
Continuous quality improvement

  • Moth syndrome.
  • The Deming wheel or PDCA cycle (Plan, Do, Check and Act).
  • Conduct an end-of-project review: causes of discrepancies, system improvements and enhancements.
  • The different maturity models, their principles, benefits and limitations.
  • Certification of processes and people.
Case study
Draw up a continuous quality improvement plan.


Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
NADÈGE L.
13/11/25
5 / 5

the trainer adapted to our needs and expectations
SOPHIE P.
13/11/25
5 / 5

Very good training, to get back to the basics of project management, both in terms of quality and risk.
TRANCHANT ANNE C.
29/09/25
4 / 5

Lots of concepts and information _ Extensive training Little project management at present Applicable in a few months perhaps



Publication date : 02/15/2024


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

Last places available
Guaranteed date, in person or remotely
Guaranteed session

REMOTE CLASS
2026 : 22 June, 3 Dec.

PARIS LA DÉFENSE
2026 : 22 June, 3 Dec.