Course : Jira® administration

This training is exclusively for Jira Cloud

Practical course - 2d - 14h00 - Ref. JIA
Price : 1370 € E.T.

Jira® administration

This training is exclusively for Jira Cloud



Jira® is a management tool specially designed for agile projects. This software allows you to organize the steps involved in processing requests, and to associate different actions with each type of user in the workflow. You'll have the keys to setting up Jira for optimal use.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Available in English on request

Ref. JIA
  2d - 14h00
1370 € E.T.




Jira® is a management tool specially designed for agile projects. This software allows you to organize the steps involved in processing requests, and to associate different actions with each type of user in the workflow. You'll have the keys to setting up Jira for optimal use.


Teaching objectives
At the end of the training, the participant will be able to:
Organizing a project into components
Assign roles and authorizations to different users within projects
Configuring the types of requests that structure projects in Jira
Structuring project workflows
Set up advanced workflows and automation rules

Intended audience
Consultants or project team administrators using Jira Software.

Prerequisites
Good knowledge of Jira® Software or knowledge equivalent to that acquired in the JIE - Jira® User course.

Course schedule

1
Introduction

  • Jira: presentation, distributions.
  • Project and configuration systems in Jira.
  • Features: projects, issues (requests), workflows.
  • Project categories.
  • Structuring your project into components.
Hands-on work
Tool installation - getting to grips with the interface.

2
Implementing rights to project data and functions

  • Defining roles for a project.
  • Assign specific functional authorizations to specific populations.
  • Definition of the visibility of requests within the project.
  • Notion of instance.
  • User group definition and scope.
Hands-on work
Create a project and configure associated roles.

3
Types of requests (issues)

  • Definition and use cases.
  • Create and modify an issue type.
  • Associate a type of request with projects.
  • Default request types (bug, improvement, etc.).
Hands-on work
Creation and definition of issue types required for project start-up.

4
Field configuration

  • Define data fields. Field types.
  • Mandatory field behavior.
  • Associate field configurations with request types.

5
Screens

  • The screen system: associate screens with operations.
  • Associate a screen system with each type of request.
  • Operation screens and transition screens.
  • Define screens used for requests (issues), associate fields with screens.
  • Associate screens and operations.
Hands-on work
Installation and configuration of screens required for operations.

6
Notifications

  • Notification trigger events.
  • Associate a notification with a user population.
  • Define set notifications.

7
Workflow configuration

  • Link between workflow, project and request type.
  • Application processing cycle (issue).
  • Status and transitions.
  • Organize the steps involved in processing a request from creation to resolution: reports and report properties.
Hands-on work
Custom worflow settings.

8
Using plugins

  • Introducing JiraMarketPlace.
  • Presentation of the development kit.
Hands-on work
Installation et paramétrage de plug-ins usuels.


Customer reviews
4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
THIERRY D.
18/12/25
5 / 5

The training has given me the keys to understanding how to administer JIRA, so now it's up to me.
PATRICK L.
18/12/25
3 / 5

Poorly organised planI would have liked more focus on the automation sectionPPT not in line with the latest version of Jira we worked on
JEAN-MICHEL F.
18/12/25
3 / 5

Provides an understanding of the Jira administration philosophy and its principles. Theoretical teaching too often boiled down to simply reading the slides ... expect more clear information on options or good administration practices. Introduction to agility of no interest to this course. The practical part is complicated in remote mode, too fast on certain aspects, without global reference with a common Jira instance. Documentation not up to date with



Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

Dernières places
Date garantie en présentiel ou à distance
Session garantie

REMOTE CLASS
2026 : 19 Mar., 8 June, 21 Sep., 30 Nov.

PARIS LA DÉFENSE
2026 : 19 Mar., 8 June, 21 Sep., 30 Nov.