At the end of the training, the participant will be able to:
Know the key aspects of Lean and continuous improvement approaches
Learn the notion of value-added for a customer
Decipher a Value Stream Map.
Determine key performance indicators
Set up problem-solving methods in Lean philosophy
Prepare for and take the Lean IT Foundation exam from the Lean IT Association
Certification
Lean IT Foundation certification verifies your knowledge of the terminology, structure, and basic concepts of Lean IT, and mastery of the key principles of these practices. This certification enables its holders to apply Lean IT practices under the guidance of a Lean expert.
Course schedule
1
Introduction to Lean
Overview of Lean. History of Lean.
Lean Management mindset.
Lean and continuous improvement approaches
Key features of Lean.
The notion of waste, variability, and rigidity. The process model.
The five dimensions of Lean IT.
Group discussion
Participants brainstorm what value-added means to them.
2
The client
Principle of value-added for the customer.
Customer’s voice: CRM tools, Kano diagram tool.
Value-added work and non-value-added work.
Key factors of quality.
Information system value streams.
Costs of poor quality.
Storyboarding workshops
Arriving at a definition of value-added.
3
Processes
The concept of a process. The process model.
SIPOC (Supplier Input Process Output Customer) diagrams.
Creating and analyzing a Value Stream Map (VSM).
4
Performance
What is performance?
Key performance indicators.
Efficiency of the operational process.
Skills and the knowledge matrix.
Exercise
Determining performance indicators.
5
Organization
The customer’s organizational structure.
Customer orientation.
Performance dialog.
Visible management.
6
Problem-solving: Behavior and attitude.
Structured problem-solving.
DMAIC and problem-solving.
The Kaizen approach.
Implementing Kaizen projects.
Lean Leadership & Behavior. Organizational change. History of change.
Exercise
Setting up a problem-solving solution.
7
Review, exam preparation, and certification
Review. Taking a mock exam and correcting it. Preparing for the exam.
Exam
Certification exam
Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
FABRICE R.
11/12/25
4 / 5
The course material is not clear, the structure needs to be revised
MATTHIEU C.
11/12/25
4 / 5
Interesting course, poorly adapted support that hinders the flow of the course. Fluid presentation and clear concepts.
LAMELLET THIERRY M.
11/12/25
3 / 5
The training material is too confusing. It needs to be more concise and organised to make it easier to find the principles, dimensions and tools. There are too many slides and nothing interesting to say. The fact that the support isn't optimal doesn't help the trainer, which is why I gave him a mixed mark for the quality of the trainer (sorry).
Publication date : 08/26/2024
PARTICIPANTS
PREREQUISITES
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
13
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.