Course : From expert to manager
Practical course - 2d
- 14h00 - Ref. PEX
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 | Identify your role and responsibilities as a manager |
| Preparing for your new position |
| Define your goals and those of your team |
| Managing your time as a manager |
| Practicing active listening |
| Use situational management principles |
| Setting up a delegation |
| Handling difficult situations with assertiveness |
Intended audience
Experts becoming managers. Beginning or experienced managers who need to reconcile expertise and management
Prerequisites
No
Course schedule
1 Understanding the challenges and responsibilities of management
- Understanding and differentiating the roles of manager and expert
- Defining the manager's responsibilities
- Identify the changes to be made
Compétences visées
- Collective reflection: specify the respective roles and responsibilities of the expert and the manager, define their missions and identify the expectations of line management and employees
- Individual exercises: assess the changes to be made between your expert posture and your managerial mission
- Self-assessment: evaluate current practice in key managerial missions
Activités pédagogiques
2 Organizing for success
- Setting and monitoring objectives
- Setting priorities
- Evaluate activities to be delegated
Compétences visées
- Individual exercises: writing SMART objectives for presentation to your hierarchy or team, creating a manager's time management matrix
- Reflections in sub-groups: sharing of current delegation practices and evaluation of changes to be implemented in one's managerial mission.
Activités pédagogiques
- Eisenhower matrix for prioritization and time management
Outils et méthodes
3 Succeeding in your new position
- Preparing for your new position: the right questions to ask yourself
- Making a success of your first team meeting
- Setting up operating rules
Compétences visées
- Individual reflection: defining your legitimacy and key strengths
- Practical exercises: preparing and planning your first meeting
- Case study: leading an initial meeting and sharing operating rules
Activités pédagogiques
- Diagnostic tool (example: QQOQCCP)
Outils et méthodes
4 Developing your managerial communication
- Adapt your communication style to the context and profile of your collaborator
- Clarifying and resolving misunderstandings through active listening
- Sharing decision-making with assertiveness
- Encouraging motivation through delegation
Compétences visées
- Self-diagnosis: assessing your managerial profile
- Exercises: correct "black words" and "expert jargon".
- Practical work: communication and active listening exercises, contextual management training
- Case study: conducting a delegation interview
Activités pédagogiques
- Active listening techniques
- Skills matrix
Outils et méthodes
5 Managing difficult situations
- Understanding the nature of conflict
- Preventing, dealing with and resolving conflicts
- Identifying and managing difficult personalities
Compétences visées
- Collective reflection: managing difficult personalities in meetings
- Role-playing situations: refocusing interviews, leading a meeting with a disruptive participant
Activités pédagogiques
- Conflict management techniques
Outils et méthodes
Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
LAURA L.
09/07/26
4 / 5
I found the first day a bit long in terms of the organisational aspects; I would have liked to have spent more time on the sections on conflict management and delegation.
LAURA M.
09/07/26
5 / 5
Very interesting, very comprehensive, and useful for finding your feet as a manager
VINCENT B.
09/07/26
5 / 5
Marie was very helpful throughout the training course. Everyone was able to take part and felt at ease. Her explanations were very clear.
Publication date : 02/10/2025
PARTICIPANTS
Experts becoming managers. Beginning or experienced managers who need to reconcile expertise and management
PREREQUISITES
No
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Experts becoming managers. Beginning or experienced managers who need to reconcile expertise and management
PREREQUISITES
No
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
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This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.