An interview can have many objectives, but it's essential to be well prepared. This course will help you identify the principles applicable to all types of interview, structure the stages efficiently and acquire the questioning techniques needed to gather relevant information.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
An interview can have many objectives, but it's essential to be well prepared. This course will help you identify the principles applicable to all types of interview, structure the stages efficiently and acquire the questioning techniques needed to gather relevant information.
At the end of the training, the participant will be able to:
Identify the different types of human resources interviews
Distinguish between the phases of an individual interview
Master maintenance rules and techniques
Conducting recruitment interviews
Intended audience
All HR staff or managers who have to conduct interviews with employees or candidates, whatever the interview situation: recruitment, internal mobility, assessment...
Prerequisites
No special knowledge required.
Practical details
Hands-on work
Simulated interviews on active listening techniques, interactive sessions on the golden rules of interviewing.
Course schedule
1
Understanding the interview situation
The golden rules of the personal interview.
The impact of our personal filters and representations.
Distinguish between the different types of HR interviews.
Exercise
Interactive presentation on the golden rules of interviewing.
2
Mastering the key interview stages
Prepare your interview, identify the different stages of an interview.
Welcome and frame the interview: explain the approach and operating rules.
Reinforce memorization for better recall.
Conclude the interview: answer questions and provide clear information.
Exercise
Simulated interviews in sub-groups followed by group debriefing.
3
Acquire maintenance techniques applicable to all types of maintenance
Frame exchanges using questioning techniques.
Quick access to reliable information.
Optimize interview time.
Establish a climate of trust and quality exchanges using active listening techniques.
Hands-on work
Training in questioning and active listening techniques in pairs. Collective analysis. Mock interviews.
4
Actively conducting key HR interviews
Identify role and scope of action in relation to legislation.
Announce the end of a trial period at the employer's initiative.
Managing employee dissatisfaction.
Mastering discrimination and harassment interviews.
Knowing how to deal with topics in an employee's private life.
Exercise
Simulation interview on the announcement of a breach of probation.
5
Conducting a recruitment interview
Master the key stages of a reliable and efficient recruitment process.
Know the key questions in a recruitment interview.
Equip yourself with an interview guide and make it your own.
Assess the candidate's suitability for the profile sought.
Hands-on work
Appropriation of an interview guide and interview simulations. Debriefing and discussion.
Customer reviews
5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
REGO LÉA D.
25/06/26
5 / 5
Clear structure, relevance, real-world relevance. We come away with tools and insights.
CAROLINE R.
25/06/26
5 / 5
The training session, held in a small group and led by Claire, went very well. She has a thorough grasp of the subject and is a very attentive listener. Thank you for your support.
LÉA L.
20/10/25
5 / 5
A facilitator with a wealth of experience and personality to bring to the course. Interesting participants for sharing their practices. Time to express themselves. So many reasons that made this course enjoyable and interesting to follow, despite the distance learning format.
ALEXIANE G.
20/10/25
5 / 5
Clear, practical training. The trainer creates a benevolent and dynamic atmosphere. Her dual profile adds real depth, reminding us that people are at the heart of the business, and helping us to listen better, communicate better and build trust.
Publication date : 05/29/2024
PARTICIPANTS
All HR staff or managers who have to conduct interviews with employees or candidates, whatever the interview situation: recruitment, internal mobility, assessment...
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
8
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.