Course : Understanding IT for non-computer professionals

Synthesis course - 2d - 14h00 - Ref. CNI
Price : 2020 CHF E.T.

Understanding IT for non-computer professionals



Required course

This course offers a simple, interactive presentation, ideal for grasping the concepts and terms used by IT specialists. It will provide you with the basics you need to understand and communicate with anyone working in the world of information systems.


INTER
IN-HOUSE
CUSTOM

Synthesis course in person or remote class
Disponible en anglais, à la demande

Ref. CNI
  2d - 14h00
2020 CHF E.T.




This course offers a simple, interactive presentation, ideal for grasping the concepts and terms used by IT specialists. It will provide you with the basics you need to understand and communicate with anyone working in the world of information systems.


Teaching objectives
At the end of the training, the participant will be able to:
Understand the different IT sectors, organizations and professions
Understanding the main IT infrastructures
Identify different IT architectures
Be familiar with the main IT technologies and solutions
Identify the main safety risks

Intended audience
Business engineers, recruitment managers, SME/BU managers, buyers, project managers. Anyone dealing with IT specialists.

Prerequisites
No special knowledge required.

Practical details
Exercise
Summaries in the form of MCQs, quizzes and mini-studies to help you assimilate concepts and vocabulary.
Teaching methods
Presentation, small-group discussions, summary.

Course schedule

1
Introduction: IT in the company

  • The different IT worlds: management, industrial, scientific, embedded...
  • Links between businesses and technical infrastructures.
  • Possible organizations: classic V, agile (Scrum).
  • Frameworks: PMP, ITIL, PRINCE2®, CMMI, etc.
Group discussion
An overview of the different IT environments and their specific features.

2
IT infrastructures

  • Hardware types: mainframes, servers, workstations, smartphones, tablets...
  • What is a datacenter? Virtualization: Vmware, Hyper-V, Citrix.
  • Operating systems: Windows, Unix, Linux, MacOs...
  • Networks: PAN, LAN, WAN, hardware, standards and main protocols.
  • Telephony and telecommunications: ToIP, VoIP.
  • Information storage: files, databases, NAS, SAN...
Role-playing
Reconstruction of an insurance company's infrastructure.

3
The principle of computer architectures

  • Centralized, client-server, 3-tier and n-tier architectures.
  • Service-oriented" and web services architectures.
  • Application servers.
Exercise
Identifying architectures.

4
Web technologies

  • Internet basics : IP", routing, domain names...
  • Web page components: HTML, XML, static and dynamic pages, cookies.
  • Internet, intranet, extranet.
  • Web services: messaging, file transfer, directories, search engines...
  • Web ergonomics and application accessibility.
Demonstration
Component presentation.

5
The main solutions available to companies

  • Development and languages: C, C++, C#, Java, PHP, Python, Ruby, Julia, Basic, Cobol, etc.
  • Software packages: ERP, SCM, CRM, GRH. Open-source software.
  • Free software.
  • Outsourcing: offshore, cloud computing, IaaS-PaaS-SaaS.
  • The offerings: AWS, Google Apps, Apple Apps, Azure, Office 365...
  • Business intelligence and decision-making: datawarehouse, data lake, OLAP...
  • Mobility: smartphones, tablets...
Group discussion
Classification of terms and acronyms.

6
Safety

  • Security risks: malware, viruses, encryption...
  • Protection: anti-virus, firewall, encryption, DMZ, PKI, SSO, LDAP, AD, etc.
Case study
Analysis of the security measures required for a computer system.

7
Summary and trends

  • Summary of topics covered.
  • Trends: big data, artificial intelligence, blockchain, connected objects, 5G possibilities, etc.
  • Information sources: websites and books.
Exercise
Quizzes on the terms and vocabulary covered.


Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
BÉRANGÈRE L.
25/06/26
5 / 5

The content was packed with information; we covered a huge range of topics in record time. The facilitator was brilliant – passionate and a great listener.
STÉPHANIE M.
25/06/26
5 / 5

The trainer is good at explaining IT concepts in simple terms. The part I found hardest to follow was the section on the various IT roles (it would be worth shortening this) and spending more time on more complex concepts (OLAP, for example, was difficult for me to grasp).
QUENTIN L.
25/06/26
4 / 5

The PowerPoint content is out of date; it needs updating to remove outdated technologies (directory services) and emphasise the new ones (AI). The content should be shortened and better structured, particularly regarding programming languages and security. These sections contain a great deal of general information that we could have found out for ourselves; the focus should be on technical details and examples. In contrast, the sections on virtualisation and network architecture are well-paced a



Publication date : 04/30/2024



This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.

Dates and locations

Dernières places
Date garantie en présentiel ou à distance
Session garantie
From 1 to 2 October 2026 *
FR
Remote class
Registration
From 15 to 16 October 2026
FR
Remote class
Registration
From 10 to 11 December 2026
FR
Remote class
Registration
From 4 to 5 March 2027
FR
Remote class
Registration
From 4 to 5 March 2027
EN
Remote class
Registration
From 13 to 14 May 2027
FR
Remote class
Registration
From 13 to 14 May 2027
EN
Remote class
Registration
From 1 to 2 July 2027
FR
Remote class
Registration
From 9 to 10 September 2027
FR
Remote class
Registration
From 9 to 10 September 2027
EN
Remote class
Registration
From 18 to 19 November 2027
FR
Remote class
Registration
From 16 to 17 December 2027
FR
Remote class
Registration
From 16 to 17 December 2027
EN
Remote class
Registration

REMOTE CLASS
2026 : 1 Oct., 15 Oct., 10 Dec.

2027 : 4 Mar., 4 Mar., 13 May, 13 May, 1 July, 9 Sep., 9 Sep., 18 Nov., 16 Dec., 16 Dec.



This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.