Course : Understanding IT for non-computer professionals

Synthesis course - 2d - 14h00 - Ref. CNI
Price : 2020 CHF E.T.

Understanding IT for non-computer professionals



Required course

This course offers a simple, interactive presentation, ideal for grasping the concepts and terms used by IT specialists. It will provide you with the basics you need to understand and communicate with anyone working in the world of information systems.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. CNI
  2d - 14h00
2020 CHF E.T.




This course offers a simple, interactive presentation, ideal for grasping the concepts and terms used by IT specialists. It will provide you with the basics you need to understand and communicate with anyone working in the world of information systems.


Teaching objectives
At the end of the training, the participant will be able to:
Understand the different IT sectors, organizations and professions
Understanding the main IT infrastructures
Identify different IT architectures
Be familiar with the main IT technologies and solutions
Identify the main safety risks

Intended audience
Business engineers, recruitment managers, SME/BU managers, buyers, project managers. Anyone dealing with IT specialists.

Prerequisites
No special knowledge required.

Practical details
Exercise
Summaries in the form of MCQs, quizzes and mini-studies to help you assimilate concepts and vocabulary.
Teaching methods
Presentation, small-group discussions, summary.

Course schedule

1
Introduction: IT in the company

  • The different IT worlds: management, industrial, scientific, embedded...
  • Links between businesses and technical infrastructures.
  • Possible organizations: classic V, agile (Scrum).
  • Frameworks: PMP, ITIL, PRINCE2®, CMMI, etc.
Group discussion
An overview of the different IT environments and their specific features.

2
IT infrastructures

  • Hardware types: mainframes, servers, workstations, smartphones, tablets...
  • What is a datacenter? Virtualization: Vmware, Hyper-V, Citrix.
  • Operating systems: Windows, Unix, Linux, MacOs...
  • Networks: PAN, LAN, WAN, hardware, standards and main protocols.
  • Telephony and telecommunications: ToIP, VoIP.
  • Information storage: files, databases, NAS, SAN...
Role-playing
Reconstruction of an insurance company's infrastructure.

3
The principle of computer architectures

  • Centralized, client-server, 3-tier and n-tier architectures.
  • Service-oriented" and web services architectures.
  • Application servers.
Exercise
Identifying architectures.

4
Web technologies

  • Internet basics : IP", routing, domain names...
  • Web page components: HTML, XML, static and dynamic pages, cookies.
  • Internet, intranet, extranet.
  • Web services: messaging, file transfer, directories, search engines...
  • Web ergonomics and application accessibility.
Demonstration
Component presentation.

5
The main solutions available to companies

  • Development and languages: C, C++, C#, Java, PHP, Python, Ruby, Julia, Basic, Cobol, etc.
  • Software packages: ERP, SCM, CRM, GRH. Open-source software.
  • Free software.
  • Outsourcing: offshore, cloud computing, IaaS-PaaS-SaaS.
  • The offerings: AWS, Google Apps, Apple Apps, Azure, Office 365...
  • Business intelligence and decision-making: datawarehouse, data lake, OLAP...
  • Mobility: smartphones, tablets...
Group discussion
Classification of terms and acronyms.

6
Safety

  • Security risks: malware, viruses, encryption...
  • Protection: anti-virus, firewall, encryption, DMZ, PKI, SSO, LDAP, AD, etc.
Case study
Analysis of the security measures required for a computer system.

7
Summary and trends

  • Summary of topics covered.
  • Trends: big data, artificial intelligence, blockchain, connected objects, 5G possibilities, etc.
  • Information sources: websites and books.
Exercise
Quizzes on the terms and vocabulary covered.


Customer reviews
4,4 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
BEATRICE C.
26/03/26
3 / 5

Formateur maitrisant parfaitement son sujet. Cependant cette maitrise l’empêche de se mettre au niveau des participants qui sont des non informaticiens.Beaucoup de monologues, nombreuses disgressions nécessitant de rappeler au formateur de revenir au sujet.Il a manque une présentation globale et basique de l’informatique.Cette formation ne peut continuer à être proposée à distance avec ce formateur.
CELINE D.
26/03/26
3 / 5

Déception sur la formation : trop de temps passé sur les faits historiques, sur le contexte etc.. pas suffisamment de concret. Par conséquence, nous avons passé très vite les dernières parties de la formation la dernière après-midi. Il aurait fallu rester dans le concret, et moins passer de temps sur la culture générale liée à l’informatique.
CHRISTOPHE R.
26/03/26
4 / 5

Pour ma part, j’ai trouvé que le temps passé avant le chapitre INFRA était trop long.



Publication date : 04/30/2024


Dates and locations

Last places available
Guaranteed date, in person or remotely
Guaranteed session
From 28 to 29 May 2026
FR
Remote class
Registration
From 25 to 26 June 2026
FR
Remote class
Registration
From 1 to 2 October 2026
FR
Remote class
Registration
From 15 to 16 October 2026
FR
Remote class
Registration
From 10 to 11 December 2026
FR
Remote class
Registration

REMOTE CLASS
2026 : 28 May, 25 June, 1 Oct., 15 Oct., 10 Dec.