Course : Managing a business transformation project

Synthesis course - 2d - 14h00 - Ref. TFO
Price : 2020 CHF E.T.

Managing a business transformation project




Digitalization is leading companies to reinvent their business models and internal processes, adopt new standards and optimize their structures. This comprehensive course focuses on the definition and management of organizational change, and deals directly with the choice of governance methods and all their consequences, risks and opportunities.


INTER
IN-HOUSE
CUSTOM

In person or remote class
Available in English on request

Ref. TFO
  2d - 14h00
2020 CHF E.T.




Digitalization is leading companies to reinvent their business models and internal processes, adopt new standards and optimize their structures. This comprehensive course focuses on the definition and management of organizational change, and deals directly with the choice of governance methods and all their consequences, risks and opportunities.


Teaching objectives
At the end of the training, the participant will be able to:
Understand the types and causes of transformations in a company
Mastering the different stages of a change project
Identify the different stakeholders and their needs in a change process.
Communicating to overcome resistance to change
Understanding the specific elements of project management
Integrating a CSR policy

Intended audience
Unit managers, project managers, change management managers and consultants, and all those involved in organizational transformation operations.

Prerequisites
No special knowledge required.

Practical details
Demonstration
Demonstration of concepts using case studies.
Teaching methods
active teaching

Course schedule

1
Transformations in organizations

  • Internal transformation goals integrated into the company's CSR policy.
  • External causes: adapting to a new regulatory environment, repositioning after a merger or acquisition...
  • The different types of project: process modification, implementation of a new application, restructuring...
  • The common elements of transformations and their place in organizations.

2
Transformation project design

  • From current situation to target: key elements of the analysis.
  • The choice of governance methods: from directive to participative, and the gradation of possibilities.
  • Modeling future processes, rules and standards.
  • New human resources aspects, profiles, positions, staffing and skills acquisition.
  • Identify structural, organizational, technical and cultural changes.
  • Project business case: project budget and ROI, expected business and financial benefits.
  • Create and use a grid of specific criteria to select a partner

3
Project players

  • The role of management: the place of the sponsor and project stakeholders.
  • Managerial commitment: expected attitudes and required actions, timing of management intervention.
  • The project team: the necessary skills, the assistance of specialized consultants.
  • Contributors: the Human Resources Department, the Legal Department, the IT Department and the CSR Department.

4
Project stages

  • Transformation analysis, strategic vision and project objectives.
  • Gathering information on the current structure: what data to collect and how to organize it.
  • Target study: business processes, management processes and support processes.
  • Target study: key indicators, organization, skills, legal impact, facilities and equipment.
  • Project design: evaluate possible scenarios, define priorities, develop areas for improvement.
  • Creation or adaptation of tools: procedures, job descriptions, training, documents, IT tools.
  • Definition of detailed project schedule, transition phases, pilots and results measurement.
  • Transition and communication actions. Motivate and support. Steering and adjusting.
  • Evaluating the achievement of objectives and communicating project results.

5
Overcoming resistance

  • Systemic analysis of the transformation and its impact.
  • The axes of transformation analysis: business, structure, human resources, legal, technical and cultural.
  • The root causes of resistance: a typology of the behaviors of the players affected.
  • The logic of change: the five phases of reaction and the main pitfalls.
  • The impact of change on operations: the dynamics of transformation and the phenomenon of the project running out of steam.
  • Transformation tools: communication, participation, experimentation, dissemination, documentation and training.
  • Getting people on board with the vision, and identifying and managing talent.

6
Focus on project management

  • Project management: project plan, planning, monitoring and change control.
  • Internal communication plan: people directly affected, management, employee representatives, etc.
  • External communication: customers, suppliers and partners.
  • Risk management and success factors.
  • Monitoring indicators and project dashboard, use of surveys.


Customer reviews
4,9 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
FLORENCE F.
20/11/25
5 / 5

Thank you to Marie for this training course, for her pedagogy, the concrete examples, the tools and methods and for taking into account and understanding our subjects.
MARTIN S.
26/06/25
5 / 5

Very good adaptation to the participants, taking the risk of deviating from the original plan.



Publication date : 05/31/2024