Customer testimonial | Auchan Retail France
Supporting change through assertiveness training
Area of expertise
Assertiveness and self-esteem
Participant profiles
Team managers and directors of various departments (logistics, planning, etc.)
Teaching format used
Intra-company face-to-face
Trained persons
Over 500 people trained to date
Sessions completed
20 sessions in 2022
The real pluses of ORSYS ?
We know that everything is going well with ORSYS.
The project is well understood, everything is well organised and monitored and they are very responsive.
It's almost bespoke.
The staff are happy and the feedback is very good, nothing but good things!
Christine HOCQUETTE, Training project manager
Auchan Retail France
The project
Supporting change through assertiveness training
The need
Auchan Retail France has undergone a major transformation that has propelled many employees into new professions.
Changes of post, missions, department, hierarchical level... Many of them expressed their distress at this situation, feeling that they had no credibility in their new role.
Support was needed to restore their confidence and boost their self-esteem. That's why we turned to assertiveness training.
When I joined the team, ORSYS was referenced. I have continued to work with them because the quality of the service is always there.
The proposed projects met our needs perfectly, the teams were responsive and the budget was on target.
What's more, ORSYS is able to absorb the volumes demanded by a large group such as ours, whether in the Paris region or throughout France, which strengthens its position in our panel of service providers.
Project progress
Once I had expressed my requirements, my training consultant organised a three-way meeting with the prospective trainer.
This stage made it possible to validate that the "Assertiveness and assertiveness" training course, one of the "best" training courses in the ORSYS catalogue, met our requirements perfectly!
Given the number of employees to be trained and the subject matter, the face-to-face, in-house format was an obvious choice. I took part in the first session with other employees.
We were totally won over by the trainer, the method and the advice given!
The training managers then took over, scheduling sessions with regional human resources managers.
Since 2021, 43 sessions were held across France and training evaluations are consistently positive. The end-of-training evaluation questionnaires, managed and monitored by ORSYS, ensure that all participants are satisfied.Today the course is listed in our in-house catalogue and it's the most sought-after, mainly by internally mobile employees!
About Auchan Retail France
Auchan Retail France has over 600 shops: hypermarkets, supermarkets and convenience stores. E-commerce activity under auchan.fr. More than 65,500 employees throughout France.
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