Customer relations

At a time when customers are interacting across multiple channels – digital touchpoints, social media, AI-powered tools – mastering customer relations has become a strategic priority. ORSYS training courses enable participants to develop the key skills needed to adapt their communication, manage complex situations and personalise the customer experience. They provide practical, directly applicable methods to enhance service quality, customer loyalty and relationship management performance.

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Business management, taxation, management control

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Digital and cross-channel marketing strategy

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Communication strategy

Social media and community management

CAD, Architecture, BIM

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Patient relations and healthcare teams

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3.5 hour basics – Remote only

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Cyber protection: publisher solutions

GRC: governance, risk and compliance

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Microsoft PowerShell certifications, in partnership with ITTCERT by Orsys

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AI in various sectors and generative AI

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Control your communication, emotions and interpersonal skills

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Management and project management in SMEs

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CSR in SMEs

IT and office automation: essential tools for SMEs

Leadership and team management

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Customer relations

Customer relations

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