Publication date : 02/15/2024

Course : Problem-solving method

Practical course - 3.5 hours - Ref. 9PB
Price : 370 € E.T.

Problem-solving method




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


INTER
IN-HOUSE
CUSTOM

Practical course remote class
Disponible en anglais, à la demande

Ref. 9PB
  3.5 hours
370 € E.T.




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


Teaching objectives
At the end of the training, the participant will be able to:
Implement a problem-solving process
Use the right resolution tool

Intended audience
Production, maintenance or supply chain managers looking for problem-solving methods and tools.

Prerequisites
No special knowledge required.

Practical details
Teaching methods
3h30 to get started. Group ideation and problem-solving workshops. Experimentation with a selection of tools.

Course schedule

1
Implement a problem-solving process

  • Understand the meaning of a problem-solving approach.
  • Identify the essential steps in the problem-solving process.
  • Schedule the steps.
Group discussion
Group workshop: using an ideation tool, build the different stages of a problem-solving process.

2
Experiment with resolution tools adapted to each stage of the process

  • Defining the problem: QQOCQP, return canvas.
  • Identify causes: record sheet, Ishikawa diagram (5M), Pareto diagram (20/80).
  • Finding solutions: brainstorming, mind mapping.
  • Define actions: decision matrix, action plan.
  • Track actions vs. objectives: Gantt planning.
Hands-on work
Collective problem-solving workshop: based on a proposed case study, experiment with a selection of tools adapted to the different stages of the process.


Dates

Dernières places
Date garantie en présentiel ou à distance
Session garantie
On 26 juin 2026 at 09h
FR
Remote class
Registration
On 18 décembre 2026 at 09h
FR
Remote class
Registration

REMOTE CLASS
2026 : 26 June, 18 Dec.