Publication date : 02/15/2024

Course : Problem-solving method

Practical course - 3.5 hours - Ref. 9PB
Price : 370 € E.T.

Problem-solving method




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


INTER
IN-HOUSE
CUSTOM

Practical course remote class
Available in English on request

Ref. 9PB
  3.5 hours
370 € E.T.




How complicated is problem solving? Let's start at the beginning: understanding the logical and essential sequence of steps in a problem-solving process. 3h30 in a group workshop will enable you to put yourself in a situation and experiment, at each stage of the process, with an appropriate choice of tools.


Teaching objectives
At the end of the training, the participant will be able to:
Implement a problem-solving process
Use the right resolution tool

Intended audience
Production, maintenance or supply chain managers looking for problem-solving methods and tools.

Prerequisites
No special knowledge required.

Practical details
Teaching methods
3h30 to get started. Group ideation and problem-solving workshops. Experimentation with a selection of tools.

Course schedule

1
Implement a problem-solving process

  • Understand the meaning of a problem-solving approach.
  • Identify the essential steps in the problem-solving process.
  • Schedule the steps.
Group discussion
Group workshop: using an ideation tool, build the different stages of a problem-solving process.

2
Experiment with resolution tools adapted to each stage of the process

  • Defining the problem: QQOCQP, return canvas.
  • Identify causes: record sheet, Ishikawa diagram (5M), Pareto diagram (20/80).
  • Finding solutions: brainstorming, mind mapping.
  • Define actions: decision matrix, action plan.
  • Track actions vs. objectives: Gantt planning.
Hands-on work
Collective problem-solving workshop: based on a proposed case study, experiment with a selection of tools adapted to the different stages of the process.


Dates

Last places available
Guaranteed date, in person or remotely
Guaranteed session
On 26 juin 2026 at 09h
FR
Remote class
Registration
On 18 décembre 2026 at 09h
FR
Remote class
Registration

REMOTE CLASS
2026 : 26 June, 18 Dec.