Users' rights in social and medico-social institutions
law 2002-2
Law 2002-2 aims to guarantee users' rights by means of seven specific tools. This training course is designed to support healthcare professionals in their efforts to meet the regulatory requirements of the law, and to implement methods of participation that are satisfactory to users.
INTER
IN-HOUSE
CUSTOM
Practical course in person or remote class
Disponible en anglais, à la demande
Law 2002-2 aims to guarantee users' rights by means of seven specific tools. This training course is designed to support healthcare professionals in their efforts to meet the regulatory requirements of the law, and to implement methods of participation that are satisfactory to users.
At the end of the training, the participant will be able to:
Knowing the legislative and regulatory framework of the January 2, 2002 law
Discuss the challenges and difficulties inherent in user participation
Understand how the 7 tools of law 2002-2 fit into a new conception of the role of users
Be able to adapt these tools to the specificities of user operations and reception.
Intended audience
Healthcare personnel.
Prerequisites
No special knowledge required.
Practical details
Hands-on work
Theoretical input, case studies, role-playing and analysis of participants' practices.
Course schedule
1
Familiarity with the five main guidelines of Law 2002-2
Understand the innovative aspects of the law: its content and the central role given to users.
Asserting and promoting users' rights.
Diversify missions and offers: adapt structures to needs.
Steering the system: better coordination of planning, programming, resource allocation and evaluation.
Establish coordination between the various players.
Renovate the status of public establishments.
Group discussion
Study of legislative texts.
2
Giving meaning to the seven tools beyond their regulatory aspect
The welcome booklet: how to make it accessible to everyone?
Operating regulations: taking care to safeguard individual rights and freedoms.
The residence contract: the challenges of contractualization.
Social Life Council (CVS).
The school project: its functions and the links between different projects.
The qualified person.
The guest's charter of rights and freedoms.
Group discussion
Reflecting on the implementation of tools, their advantages and limitations.
3
Understanding the impact of the Charter of Rights and Freedoms and the CVS
Moving from care to support.
Helping users to become active players.
Improving communication, helping relationships and support.
Integrate the notions of care, tolerance and good treatment.
Help users define and deploy their role as elected representatives on the Social Life Council.
Role-playing
Exercises on communication in the helping relationship.
4
Adapt tools to suit your task and your institution
Team involvement during group work stages.
The emergence of life and care projects.
Working in partnership with families.
Everyone's commitment to the life of the institution.
The coherence of the school project.
Evaluating successes, failures and readjustments.
The pleasure dimension of work.
Hands-on work
Examination and analysis of existing tools in the participants' different structures.
Publication date : 01/29/2024
PARTICIPANTS
Healthcare personnel.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES • The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.
Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class
Dernières places
Date garantie en présentiel ou à distance
Session garantie
No session at the moment, we invite you to consult the schedule of distance classes.
9
This programme is an original creation, developed by the teaching teams at ORSYS Formation. Any reproduction, representation, adaptation or use, in whole or in part, without the prior written authorisation of ORSYS, is strictly prohibited. ORSYS reserves the right to take any action necessary to protect its intellectual property rights.