Course : Managers as manager-coaches
Practical course - 2d
- 14h00 - Ref. OAC
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 | Learn the coaching approach |
| Understand the role and position of the manager-coach |
| Use effective tools to assist and coach employees |
Intended audience
Manager or any person responsible for a team who wishes to manage from a coaching position.
Prerequisites
Experience in team management desired.
Practical details
Hands-on work
Scenarios and role-playing, participatory discussions about the manager-coach stance. Feedback. Training in best practices.
Course schedule
1 The role of a coach and his or her position
- Knowing what coaching is.
- Understanding the fundamentals of the coaching relationship.
- Defining the qualities of a good manager-coach.
- Evaluating what coaching provides.
- Understanding the coaching position: low position vs. high position.
- Going from being a manager to a manager-coach.
Storyboarding workshops
Identifying the differences between a manager and a manager-coach.
2 How a coaching interview proceeds
- Mastering the standard process.
- Using the "RPNDC grid" to frame and formalize the approach.
- Exploring the situational problem with the SCORE tool.
- Securing the coaching relationship.
- Activating the levers of effective coaching.
Role-playing
Training for the interview with a coach position.
3 The manager-coach as catalyst of human development
- Helping to achieve the goal.
- Setting goals and the coaching framework.
- Establishing relevant, motivating target contracts; conducting follow-up interviews.
- Co-creating a development plan.
- Practicing feedback and encouragement.
- Tracking actions.
Role-playing
Intensive training in achieving goals as a manager-coach.
4 Mastering effective coaching tools
- The art of maieutics.
- Active listening tools.
- Back-and-forth questioning, feedback, reframing context and meaning.
- Tools and techniques drawn from PNL, from Transactional Analysis.
Exercise
Experimenting with several tools of the manager-coach.
5 The manager-coach as creator of self-sufficiency
- Evaluating the employee's self-sufficiency.
- Knowing how to create a climate that encourages initiative.
- Identifying degrees of professional, relational, and emotional maturity.
Exercise
Detecting the degree of maturity of a profile and coaching while adapting to it.
6 The manager-coach in difficult situations
- Advanced coaching tools: managing psychological games.
- Handling resistance through incentive and action.
- Helping the employee overcome his or her personal obstacles.
- Reframing, techniques for influence and engagement, etc.
Exercise
Coaching in difficult situations as a manager-coach.
Customer reviews
4,6 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
ANNE-VALÉRIE D.
24/11/25
4 / 5
The fact that the course is distance learning is not necessarily appropriate for this course, which lacks a bit of pace and dynamism.
HAKIM F.
24/11/25
4 / 5
Satisfied with the content
AGNES D.
24/11/25
4 / 5
I would have appreciated it if the trainer had commented more on our practical exercises and provided more concrete examples (real-life experience). The theoretical parts were dealt with quickly, with little or no additional input to the written material. There were too many practical exercises in rooms of two or three people. I preferred the exercises where we were observing two people in order to take a step back and analyse the para-verbal and the verbal.
PARTICIPANTS
Manager or any person responsible for a team who wishes to manage from a coaching position.
PREREQUISITES
Experience in team management desired.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Manager or any person responsible for a team who wishes to manage from a coaching position.
PREREQUISITES
Experience in team management desired.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Dates and locations
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Remote class
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