Publication date : 03/15/2024
Course : Office manager, the jobVersatility at the service of management and the company
Practical course - 2d
- 14hh - Ref. OMG
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 | Identify and enforce your responsibilities as an office manager |
| Implement a support organization within a department and/or a company |
| Developing cross-functional management skills |
| Use project management techniques to successfully complete assignments |
Intended audience
Anyone wishing to become an office manager.
Prerequisites
No special knowledge required.
Practical details
Hands-on work
Active, participative teaching methods. Alternating theory/practice with application to the context and experience of participants.
Teaching methods
Active, participative teaching methods. Alternating theory/practice with application to the context and experience of participants.
Course schedule
1 Define scope of activity and responsibilities
- Define the function and position of the office manager within the company.
- Be recognized in the organization's culture.
- Agree an operating mode with your manager.
- Clarify responsibilities and means of action with all internal and external contacts.
- Evolve your missions over time.
- Balance projects and recurring activities.
Storyboarding workshops
Collective discussions and formalization of the scopes of responsibility encountered in different organizations.
2 Develop a posture of facilitator in all circumstances
- Understand the components of positive communication.
- Develop active listening skills.
- Develop behavioral flexibility according to people and situations.
- Present your mission or project clearly and communicate assertively.
- Develop your sense of anticipation.
- Use analysis and problem-solving techniques.
- Act as an interface between the various departments and facilitate communication within the company.
Exercise
Problem-solving and interpersonal communication exercises.
3 Adopt efficient working methods
- Understand the challenges of cross-functional team management.
- Organize and structure project stages.
- Draw up activity monitoring charts.
- Involve and mobilize stakeholders.
Hands-on work
Role-playing on the presentation of a project involving contacts from different departments.
4 Participate in the company's administrative and financial management
- Understand the structure and main elements of a contract.
- Master the main types of commercial contracts.
- Identify the key elements of an employment contract and personnel management obligations.
- Identify the main accounting obligations.
- Organize the information needed for bookkeeping.
- Follow a budget.
Case study
Case studies in sub-groups based on typical business situations.
5 Provide logistical and material support to teams.
- Analyze and centralize teams' logistical and material needs.
- Manage supplier relations.
- Know the rules for optimizing stock management.
- Implement a filing and archiving plan for company documents.
Case study
Case study on procurement optimization.
Customer reviews
5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
LAETITIA C.
15/12/25
5 / 5
Interesting and enjoyable training. The scope of the Office Manager's job is well developed, giving a clear, global view of the job. The trainer is a very good teacher, a good listener and has a great deal of psychological finesse, which makes the discussions particularly enjoyable and relevant. As an area for improvement, the addition of a few more practical cases would help to anchor the concepts covered even more firmly.
VALÉRIE S.
15/12/25
5 / 5
Very rich content, covering all types of subjects related to the vast profession of Office Manager... A very professional and very human facilitator, who tackled the subjects in a very educational and also very psychological way...
MARIE NOELLE R.
15/12/25
5 / 5
Interesting overall approach. Sharing experiences and feelings with the trainer and the other participants was rich and lively. I wasn't bored at all (and yet I can get bored very quickly!).
PARTICIPANTS
Anyone wishing to become an office manager.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Anyone wishing to become an office manager.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Dates and locations
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