Publication date : 04/19/2024

Course : IT outsourcing, managing outsourcing

Synthesis course - 2d - 14h00 - Ref. SST
Price : 1720 € E.T.

IT outsourcing, managing outsourcing




To meet the need for quality and cost control, many companies turn to outsourcing to manage what is not part of their core business. Based on the eSourcing Capability Model, this course presents best practices in outsourcing organization for IT Departments.


INTER
IN-HOUSE
CUSTOM

Synthesis course in person or remote class
Disponible en anglais, à la demande

Ref. SST
  2d - 14h00
1720 € E.T.




To meet the need for quality and cost control, many companies turn to outsourcing to manage what is not part of their core business. Based on the eSourcing Capability Model, this course presents best practices in outsourcing organization for IT Departments.


Teaching objectives
At the end of the training, the participant will be able to:
Analyze outsourcing opportunities
Discover the eSourcing Capability Model repository
Identify best practices in organizing outsourcing for the IT Department
Defining an outsourcing strategy

Intended audience
CIOs, IT managers, controllers, finance managers, purchasing managers, supplier managers, contract managers.

Prerequisites
No special knowledge required.

Course schedule

1
Sourcing, outsourcing, value creation and corporate strategy

  • IT outsourcing: Business Process Outsourcing, Information Technology Outsourcing.
  • Definitions and associated concepts: offshore, nearshore, onshore, ASP.
  • Legal and contractual aspects.
  • Subcontracting and value creation.
  • The role and mission of the IT department, core competencies ".

2
Defining an outsourcing strategy

  • IS urbanization: a lever for structuring outsourcing policy.
  • Market offer and its evolution.
  • Prospects opened up by SOA and EAI architectures, and by the urbanization of business sectors. Example: eTom.
  • Knowledge management and human resources management.
  • The pitfalls of uncontrolled subcontracting.

3
Lifecycle and processes

  • Processes for controlling subcontracting.
  • Recognized best practices.
  • The e-Sourcing Capability Model.
  • Presentation of capability areas.
  • Overview of maturity levels.
  • Repository structure.
  • Evaluation of your organization.

4
Subcontracting lifecycle, from the customer's and supplier's point of view

  • Draw up specifications, initiate subcontracting.
  • Subcontracting strategy. Standard content of specifications. Legal aspects and abusive clauses.
  • Single contract or subdivision. Manage interactions between lots. Benchmark subcontractors.
  • Planning and setting up the operation.
  • Monitor and control subcontracting. Organization of internal monitoring structure.
  • Process overview, main stages and associated deliverables.
  • Key monitoring indicators, the subcontractor management dashboard.
  • Incident and conflict management.

5
Reversibility and termination

  • The fence.
  • Implementing reversibility.
  • Internal takeover or takeover by another operator.
  • Transferring operations.


Dates and locations

Dernières places
Date garantie en présentiel ou à distance
Session garantie
From 21 to 22 April 2026
ES
Remote class
Registration
From 22 to 23 September 2026
ES
Remote class
Registration
From 10 to 11 December 2026
ES
Remote class
Registration

REMOTE CLASS
2026 : 21 Apr., 22 Sep., 10 Dec.