Course : Market research and survey techniques
Practical course - 2d
- 14h00 - Ref. TEM
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 | Drawing up specifications based on various studies |
| Identify the sources of documentary studies |
| Mastering qualitative and quantitative research methodologies and associated tools, including AI-based tools |
| Build customer satisfaction surveys and test offers |
Intended audience
Marketing managers, research managers, product or market managers and anyone involved in market research.
Prerequisites
No special knowledge required.
Practical details
Hands-on work
Case studies to help participants understand the different aspects of marketing research.
Teaching methods
Active teaching methods based on theoretical input, discussion and role-playing.
Course schedule
1 Diagnosing the need for research
- Situate the study within the marketing approach: context, challenges and objectives.
- Translate marketing objectives into operational research areas.
- Know the different types of study: documentary, ad hoc, underwriting...
- Identify the optimal tools and methodological mix within budget and time constraints.
- Structure your brief or specifications, then evaluate the offers received in return.
Exercise
Draft and present a research brief
2 Organising monitoring and desk research
- Know the different types of research: tactical, on line, field, competition, weak signals, insights...
- Setting up and framing the research process.
- Select relevant internal and external sources.
- Use facilitation tools to research, collect, analyze and disseminate AI-enabled content.
- Identify the preferred output formats.
Hands-on work
Design a documentary research prompt based on participant case studies.
3 Designing qualitative research
- Understanding key concepts: triad interviews, focus groups, bulletin boards, design thinking, semiology...
- Select information-gathering methodologies: ethnology, experiential, self-administered, videoconferencing, immersive...
- With the help of the AI, develop an interview guide and an adapted, functional animation framework.
- Adopt the right animation rules.
- Apply best facilitation practices.
- Analyse and synthesise findings (content and sentiment analysis using AI tools)
Role-playing
Identify the study methodology best suited to a given problem.
4 Implementing quantitative research
- Position data collection methodologies: mail, SMS, online (panels, social media such as Facebook, TikTok, Instagram), telephone, face-to-face, on-site
- Apply survey design best practices
- Develop a questionnaire using AI support
- Select and structure statistical processing methods
- Present findings effectively: data visualisation, infographics
- Build a questionnaire based on a defined issue using AI tools
Case study
Design a questionnaire based on a given problem.
5 Deploying key research themes
- Managing and upgrading loyalty satisfaction survey tools: precautions to take.
- Address specific contexts: B2B, event-based surveys, real-time (“hot”) surveys, long-term projects, unstable markets.
- Understanding and measuring brand awareness and image: prerequisites, preferred techniques and analysis tools.
- Test new products, services and solutions. tangible offers.
- Sizing a market in terms of volume and value: definition of structuring elements.
Hands-on work
Create or optimise research systems.
Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
KARINE P.
10/07/25
5 / 5
We were able to do practical exercises, and that helped me a lot.
MARIE-CATHERINE S.
15/05/25
4 / 5
I would have liked a little more time on the practical cases (e.g. critical analysis of the quality of a questionnaire, which I found very relevant!)
VALÉRIE H.
15/05/25
5 / 5
Live exercises to put yourself in the right situation
PARTICIPANTS
Marketing managers, research managers, product or market managers and anyone involved in market research.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Marketing managers, research managers, product or market managers and anyone involved in market research.
PREREQUISITES
No special knowledge required.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Dates and locations
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