Information Systems Management

The information system, the backbone of the organization, must be aligned with strategy and guarantee scalability, performance, security and compliance. In a constantly changing technological context (IoT, big data, AI, cybersecurity...), IS managers need to steer its evolution and propose innovative solutions. This involves integrating new managerial methods, agility, key repositories and urbanization techniques. These levers enable them to support the digital transition, including in the public sector, which is developing new services for citizens.

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Business Analysis

The early phases of an IT project, particularly the analysis of business needs, are critical to making the project a success. Professionalising the job of a business analyst is a critical issue in this environment. A genuine partner to the business owners, the business analyst’s task is to assist users in expressing their needs, then formalising and prioritising them while maximising value for stakeholders. The analyst’s work must not be limited to describing processes; it must also include designing the functional layout of the target information system. From video to chatbots, more and more technologies make it possible to address the needs of users, so they must be used wisely. This is the role of the UX designer, who, within the scope of business analysis, gets in touch with users to come up with the most ergonomic and finely-tailored experience possible as early as the design phase. The current certifications that Orsys offers for business analysis (IQBBA, IREB, IIBA, etc.) and user experience (UX-PM) are increasingly well-known and demanded in the field.

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Software development

Computer programs are ubiquitous, integrated into vehicles, smartphones and connected objects, and hardware itself is becoming programmable. To meet these challenges, software engineering now relies on the object paradigm and platforms with standardized functions. The massive growth of data also makes distributed programming essential. The choice of a language, however, remains complex and depends on criteria such as the wealth of libraries, the community, the publisher's strategy and usage rights.

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Testing and application quality

Testing is becoming a structure-defining part of IT production, due to three major factors. First is the initiative taken by standardisation bodies to define various tests and consider how they should be managed and integrated. These standards go with certifications that have become essential throughout the world of software. Furthermore, within businesses, testing is scheduled increasingly early, regardless of the method adopted. They guarantee the quality of the software, the reliability of the applications, their long life, and as such help reduce risks and maintenance costs. The third factor is the arrival of a variety of testing automation software on the market. However, the excessive number of solutions is making choices harder for IS departments. Testers have now become key players in all IT teams, including development, project leadership, and maintenance. This revolution, however, is not complete; in the future, project managers will rely on testing similar to how executives rely on management control.

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Web technologies

Companies can no longer stand still when it comes to web technologies, whether for their own public-facing site or their business applications. To address these needs, solutions and architectures have been constantly evolving. Advances in JavaScript frameworks have made it possible to improve developer productivity for creating user interfaces (on the front end) that are ergonomically, accessible, and device-neutral. Back-end development is no longer limited to searching for information in a database, but rather is integrated into service-oriented architectures, including in the cloud, in order to respond to front-end queries. The increase in the data available on the web, and growing user interactivity as embodied in chatbots, have also led to the emergence of new decision support services and new technologies like machine learning. Finally, the hosting of these applications requires servers configured optimally to address the growth in data traffic and the increasing need for uptime and security.

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IT project management

In a world where technological and communication advances are accelerating, one of the major issues in project management is the acceptance of change when taking into account how the client’s needs may evolve. Against this backdrop, companies must develop their governance to enable the project team to incorporate change requests into their workflow. The project manager’s guiding light has become the satisfaction of both internal and external clients, and maintaining a vision rather than strict adherence to budgets or deadlines. So-called “agile” project management frameworks such as Scrum or Kanban address these needs perfectly, whether for IT projects or for business project governance, particularly with the SAFe® framework. The certifications issued by PMI and PRINCE2® have also incorporated these practices and enable companies to remain competitive by developing their employees’ skills. Finally, tools have become collaborative, and storing project data in the cloud makes it possible to enhance communication within a distributed project team.

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Cybersecurity

Working in cybersecurity means learning quickly and continually, because attacks never let up and evolve rapidly. Several job positions help protect data and processing systems. A DPO ensures compliance with GDPR requirements; a business continuity manager sees through the recovery plan if there is a crash; the CISO is responsible for the security policy and its implementation; and the auditor and pentester are in charge of assessing the vulnerability of the IS. In order to help them, international standards and best practices guides (ISO/IEC) have defined frameworks and specified digital risk assessment and handling methods, among other contributions. Numerous technical solutions offer complete environments for security simulations and testing, particularly CyberRange by Airbus CyberSecurity, Orsys’s partner in training. Most importantly, it’s crucial to ensure that users are trained and mindful so that each of them can contribute to the security of their company’s information system.

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Virtualisation, Cloud, DevOps

Virtualisation technologies have made it possible to secure and streamline the management and operation of computing environments. They are one of the foundations of cloud computing, for which solutions available on the market have reached maturity. Enterprises and government agencies can benefit by subscribing to public clouds, implementing a private cloud, or a using a hybrid cloud for greater flexibility and more deployment options. The DevOps movement, meanwhile, aims to improve the responsiveness and quality of software development as well as the production release of applications. It emphasises lifecycle management and constant collaboration between the development and production teams. All of these changes have some impact on security, which is an essential factor given the growing number of threats that companies face today. The new concept of DevSecOps is therefore increasingly important. It combines security (of applications and infrastructure) with the DevOps project, integrating it as early as the planning and design phases.

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IT networks

Whether they are local, mobile, wireless, or virtual, networks are essential because they connect users and all of the company’s resources to one another. Networks require a great deal of administration, monitoring, and maintenance to ensure optimal availability. Their quality of service depends on the proper integration of routers, switches, antennas, and other network equipment from manufacturers, as well as the company’s application needs. Infrastructure security must be a concern at all times (auditing, intrusion tests, etc.), along with hardware and software protection (firewalls, strong authentication, VPNs, etc.). Networks and their technologies are constantly evolving, bringing about new types of jobs and new needs, which require constant monitoring in order to stay informed and avoid missing any opportunity. Finally, video surveillance also plays an important role in security. Network-connected cameras are equipment just like any other, and the skills needed to hook them up to the network, store their video, and maintain them should not be neglected.

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Operating systems

The operating system is the cornerstone of our digital lives. It provides the interface between users, applications, and hardware resources. Operating systems have greatly diversified in order to address users’ new needs and expectations. They exist for workstations, servers, connected objects, embedded systems, robotic systems, and more. Largely monopolised by Microsoft with Windows, primarily for workstations, this sector abounds with numerous alternatives on the server side, including UNIX systems, various Linux distributions, IBM’s z/OS, and of course Apple’s Mac OS. As Steve Jobs said, “I want people to be able to use our systems as easily as a ballpoint pen,” and for workstations, we are coming close. On the other hand, for servers, the tasks that need to be carried out in the skills to do so remain the preserve of experienced IT technicians, including system administration, networks, security, etc. These skills, which often encompass multiple systems, must constantly be maintained as new upgrades are released.

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Robotics, embedded systems, and the IoT

The forthcoming deployment of 5G, increasingly autonomous vehicles, omnipresent artificial intelligence, new 3D printing techniques, augmented reality glasses announced by Apple. All of these systems that have grown out of the industrial sector are gradually becoming part of our everyday lives, embedded in our watches, vehicles, and household appliances. Initially reserved for highly specialised technicians, the technologies used in these fields are now within reach of everyone, and are currently being used by many IT professionals of varying descriptions, primarily due to how well they can connect with one another. From temperature control in pharmaceutical labs to operating firefighting robots to optimising the lighting and air conditioning in our offices, we believe that the applications for robotics, embedded computing, and the Internet of Things (IoT), supported by artificial intelligence, will continue to develop and find ways to surprise us.

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Artificial Intelligence (AI)

Stemming from information systems, social networks and connected objects, data has become the black gold of the digital age. This explosion, known as big data, is creating new opportunities for businesses, and giving rise to dedicated professions responsible for designing architectures and transforming data into useful information. Coupled with artificial intelligence, big data is gaining in power: machine learning and deep learning are constantly improving their models and enhancing decision support. AI is now transforming many sectors and making its mark on our daily lives.

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Data: Data Management and Engineering

Data is a strategic asset that needs to be organised, secured and exploited to its full potential. Our training courses focus on two complementary areas: data governance (quality, compliance, protection, RGPD) and Big Data engineering (cloud architectures, data lakes, real-time processing, analytical flows). Combined with our other areas of expertise - databases, DBMS, data analytics and business intelligence - they offer a comprehensive vision for structuring, enhancing the reliability and value of your data, and turning it into a genuine lever for innovation and performance.

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Data analytics, Data visualization, BI

Relational databases are based on a management system (DBMS) that has largely shaped the representation of corporate data - customers, products, employees, suppliers... SQL language is the central tool. Still central to information systems, they are constantly evolving to integrate security, performance, sharing, decision-making tools and RGPD compliance. This evolution requires designers, architects, administrators and developers to update their skills, and our training courses help them to do so.

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Data: databases, DBMS

Relational databases have popularised the representation of corporate data in the form of tables, like product tables, customer tables, and order tables. SQL makes it possible to process this data. To this day, these data management servers are still central to the information system. The proven stability of these solutions may give the illusion of stagnation. However, successive versions of the servers on the market have always included useful enterprise computing features, like optimising architectures and queries, integrating decision support tools, data replication and high uptime, adherence to GDPR regulatory requirements, and spatial/multimedia data management. These regular innovations mean that people involved in the field, such as designers, administrators, and developers, must make a sustained effort to keep their skills current. But learning about databases is not just about updates. Choosing a hardware and software solution, or migrating to a new version or publisher, are decisions with a strategic nature to them.

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Messaging, collaborative working

After a lengthy period spent serving traditional organisations, communication software came out with features to encourage creativity in organisational innovation. Today, our work life would not be what it is without these digital services. Collaborative platforms on the market may include communication systems like chatting, email, built-in telephony, or videoconferencing; key sources like forums, blogs, and wikis; and shared spaces like a corporate social network, collaborative wall, or shared project management. All of these features have facilitated non-hierarchical communications, flexibility, multichannel discussions, project-mode activities, and telecommuting. Naturally, none of these tools would exist without a range of actors to make them operational, including designers, developers, and administrators. Having collaborative software work properly—which is a must for the organisation—therefore also requires efficient management of the corresponding human resources.

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Productivity and office tools

The rise of the internet has totally upended the structure of businesses and the digital behaviours of all individuals. Companies can now stay connected and in communication with their customers, employees, and suppliers anywhere in the world, anytime. Telecommuting and mobile jobs have grown, and computers are no longer the only tool used for work. Features of office automation suites have adapted to work-related use of tablets and smartphones. New applications that are firmly oriented toward mobility, organisation, and collaboration have emerged, and they incorporate the web versions of office automation suites. These tools are increasingly popular for bringing people together to form “sharing communities” and “collective knowledge”. They have been made more accessible, but gaining proficiency is still critical to make them efficient enough for routine use. Furthermore, new data analysis and decision support tools have been developed, and new features have appeared, such as business intelligence and data visualisation solutions.

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DTP, CAD, video, audio and graphics

Today, graphics needs go far beyond aesthetics. Businesses that are not native to this culture have had to incorporate images into their work, and DTP software has changed with the needs of the web. Designers must create web or mobile application interfaces while also being effective at document creation. CAD software has become essential for construction and development projects such as buildings, industry, and urban planning. Thanks to BIM (Building Information Modelling), new synergies hold promise for the solid growth of these sectors. The sharing of information and communication between different contractors has brought about software advances, moving toward collaborative work, the cloud, and data acquisition. Video has become ingrained in user tastes, which benefits both the web and mobile devices. With advances in software and cutting-edge hardware, the professional post-production workflow has shifted in a major way. Filming, rushes, motion design, video editing, and colour grading have all seen production improvements, and new needs for skills have arisen as a result.

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