Publication date : 04/17/2024

Course : Managing import-export orders

Processes and risks of an international order

Practical course - 2d - 14h - Ref. IIM
Price : 1360 € E.T.

Managing import-export orders

Processes and risks of an international order



A well-prepared import-export file avoids the risks of customs blockages, customer/supplier dissatisfaction and the associated additional costs. This training course will enable you to manage your import-export orders from start to finish, and avoid disputes linked to payment methods.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Available in English on request

Ref. IIM
  2d - 14h
1360 € E.T.




A well-prepared import-export file avoids the risks of customs blockages, customer/supplier dissatisfaction and the associated additional costs. This training course will enable you to manage your import-export orders from start to finish, and avoid disputes linked to payment methods.


Teaching objectives
At the end of the training, the participant will be able to:
Check customer/supplier country regulations
Drafting import-export documents
Provide the key elements of a transport quotation
Monitor and control the logistics flow of an order
Calculate the real cost of an import-export operation
Resolving a dispute with a forwarder

Intended audience
Import-export assistant, transport, sales, customer service order manager.

Prerequisites
No special knowledge required.

Practical details
Role-playing
Participative training illustrated by numerous examples.
Teaching methods
Practical application through exercises and a case study.

Course schedule

1
Mastering Incoterms® 2020

  • Understand each of the Incoterms® 2020 rules.
  • Distinguish between an outgoing and an incoming sale.
  • Know the reciprocal obligations of seller and buyer.
  • Segment logistics flows.
Role-playing
Choosing the right Incoterms® 2020 in the international environment

2
Optimizing international transport operations

  • Master the criteria for choosing a transport solution.
  • Understand the importance of shipping documents.
  • Identify the key elements to take into account.
  • Understand the freight forwarder's role, and his liability.
  • Know and negotiate the basics of freight forwarder pricing.
  • Settling a transport dispute: risks, remedies, the case.
Hands-on work
From an import/export file: formulate a request for quotation, understand the forwarder's response and the key elements contained in the offer.

3
Optimizing customs operations

  • Know the key elements to take into account when dealing with customs and have the right reflexes.
  • Understand the different economic customs regimes and optimize flows.
  • Use reference sites to find out about import and export duties and taxes.
  • Compose the document bundle by country.
  • Understanding acceptance documents: BL, forwarder, receipt...
  • Draw up the various accompanying documents: invoices, certificates, etc.
  • Provide proof of export, and be aware of tax and criminal risks.
Hands-on work
Based on an import/export file: search for the elements required for customs clearance on the relevant sites.

4
Understanding international collections

  • Master payment and invoicing conditions.
  • Understand currency risks.
  • Differentiate between payment methods and payment security (SBLC).
  • Understand the document procedures process.
  • Focus on documentary credit (Credoc).
  • Organize the transfer of the documentary package to the bank.
Hands-on work
Case study: Incoterms, customs, payment methods.


Customer reviews
5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
ALISON D.
21/07/25
5 / 5

Very good training, very useful, I learnt a lot.
MYRIAM T.
21/07/25
5 / 5

Full training
SYLVIE B.
21/07/25
5 / 5

Content tailored to my expectations and in line with the programme. The dynamic presenter illustrated what she had to say with a number of concrete examples, making the training more fun and interesting exchanges within a homogeneous team.



Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

Last places available
Guaranteed date, in person or remotely
Guaranteed session

REMOTE CLASS
2026 : 8 June, 21 Sep., 16 Nov.

PARIS LA DÉFENSE
2026 : 8 June, 21 Sep., 16 Nov.