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Course : Organising effective feedback, practical workshop

a real motivation driver

Organising effective feedback, practical workshop

a real motivation driver

Average of customer reviews Average of customer reviews Average of customer reviews Average of customer reviews
4,6 / 5


Feedback is a useful lever for any manager seeking to develop his or her employees. It is a powerful communication tool. This day is mostly focused on experimentation, along with some operational methodological insights to promote effective daily feedback.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Available in English on request

Ref. FBC
  1d - 7h00
Price : 810 € E.T.

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Feedback is a useful lever for any manager seeking to develop his or her employees. It is a powerful communication tool. This day is mostly focused on experimentation, along with some operational methodological insights to promote effective daily feedback.


Teaching objectives
At the end of the training, the participant will be able to:
Integrate the objectives and benefits of feedback
Know the conditions and procedures for successful and effective feedback
Practice and develop positive and constructive critical feedback
Take into account the reactions of your contacts

Intended audience
Managers or anyone wishing to provide positive and constructive critical feedback.

Prerequisites
No specific knowledge required.

Practical details
Teaching methods
Scenarios, role play, participant case studies, group and subgroup brainstorming.

Course schedule

1
Clarifying the purpose and objectives of feedback

  • Specify what feedback is and what it is not.
  • Identify the need for positive and critical feedback for each player.
  • Integrate the feedback loop: intention-action-effect.
  • Discover the three objectives of feedback.
Group discussion
Development in sub-groups: focus on the usefulness of feedback for all players.

2
Giving and receive supportive or positive feedback.

  • Identify appropriate contexts for giving feedback.
  • Be aware of the importance of signs of recognition.
  • Key elements to take into account for constructive feedback: timing, form, message components.
  • Understand the impact of factual elements.
  • Respond to positive feedback, know how to receive it.
Role-playing
Building positive feedback messages based on real situations and simulations. Trainer input.

3
Identifying emotions in feedback

  • Know the three main styles of communication.
  • Accept the place and usefulness of emotions in feedback.
  • Identify situations in which feedback should be put back in time.
  • Identify your emotions.
  • Accommodate your own emotions and those of others.
Role-playing
Individual reflection: identify your emotions and their impact.

4
Giving critical and constructive feedback

  • Clarify your message and be factual.
  • Welcome reactions with assertiveness.
  • Proceed in two steps to establish trust and acceptance.
  • Contractualise effectively.
  • Establish your personal action plan: commit to actions for integrating feedback on a daily basis.
Role-playing
In sub-groups: build feedback messages based on real situations and simulations. Feedback from observers on role-playing situations. Trainer input.


Customer reviews
4,6 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

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