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Course : Successful negotiations with social partners

Successful negotiations with social partners


Average of customer reviews Average of customer reviews Average of customer reviews Average of customer reviews
4,7 / 5


Social relations play a central role in the smooth functioning of companies. This course will help you to understand the challenges of social relations and the strategies at play, become a communicative negotiator capable of accompanying the consultation process, and anticipate and manage any conflicts.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Available in English on request

Ref. PSO
  2d - 14h00
Price : 1410 € E.T.

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Social relations play a central role in the smooth functioning of companies. This course will help you to understand the challenges of social relations and the strategies at play, become a communicative negotiator capable of accompanying the consultation process, and anticipate and manage any conflicts.


Teaching objectives
At the end of the training, the participant will be able to:
Master the different negotiation and consultation stages with social partners
Understand the issues and interests of the different parties
Lead negotiations in order to obtain a win-win agreement
Avoid the pitfalls of positional bargaining

Intended audience
Anyone responsible for preparing, conducting or attending social negotiations, HR directors, HR managers, social relations managers, establishment directors, SME business managers.

Prerequisites
None.

Practical details
Hands-on work
Case studies. Filmed quizzes and role plays.

Course schedule

1
The players in the negotiation

  • Understand the legal framework of collective bargaining.
  • Establish a diagnosis of your social relations.
  • Delimit the role of shop stewards and the trade union branch during negotiations.
  • Establish the role of managers during negotiations.
  • Form the negotiation team that will face the staff representatives.
Hands-on work
Answering a quiz on the different roles of the players involved in the negotiation.

2
From positional bargaining to principled negotiation

  • Anticipate the confrontation of positions.
  • Take a stand against the most common trade union attitudes.
  • Recognise the different types of negotiator.
  • Gradually lead negotiations to a shift towards common ground.
Hands-on work
Practical case studies provided by the participants: analysis of contexts and positions, crisis recovery scenarios.

3
Social negotiations: understanding the issues at stake and the different phases

  • Learn the keys to strategic negotiating.
  • Find the right balance between profitability and social demands.
  • Recognise the challenges and interests of the company.
  • Understand and decipher the needs of employee representatives.
  • Prepare your negotiation, define your goal (salaries, organisation, training), conduct preliminary consultations.
  • Determine the power relationships.
  • Manage the implementation of agreements: from preparation to conclusion.
Hands-on work
Defining the main stages of social negotiations. Individual work and collective brainstorming.

4
Tools for conducting an effective negotiation

  • Adapt your attitude and speech.
  • Learn the keys to strategic negotiating.
  • Develop your openness to others with active listening: decipher messages and demands.
  • Develop good knowledge of yourself and others.
  • Analyse the relationship with the social partners: the personal and institutional issues inherent in staff representative bodies.
  • Validate each gain obtained by the players involved.
  • Take urgent precautions when conflict breaks out.
Hands-on work
Filmed role play: opening a negotiation session.


Customer reviews
4,7 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

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