Publication date : 07/22/2024
Course : Exchange server 2019, support
Practical course - 3d
- 21h00 - Ref. EKH
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 | Learn to troubleshoot Exchange databases |
| Understanding mailbox troubleshooting |
| Troubleshooting methods |
| Identify potential safety issues |
Intended audience
Systems engineers or network managers who need to troubleshoot the various components of a Microsoft Exchange 2019 organization on Windows Server with heterogeneous clients.
Prerequisites
Good knowledge of Exchange 2016/2019 and Windows Server 2019 or 2016 or 2012 R2 administration in a domain environment.
Practical details
Hands-on work
Training alternates theory and practice. Everything we learn is put into practice.
Course schedule
1 General troubleshooting for Exchange 2019
- Reminder of Exchange 2019 server roles.
- Quickly audit an Exchange server. Audit logging.
- Troubleshooting techniques for common network and application problems (Outlook, etc.).
- Services for Exchange 2019 and its unified messaging.
- Monitor Exchange 2019.
Hands-on work
Configure auditing.
2 Troubleshooting Exchange databases
- Mailbox database and recovery database.
- Detect errors and corruptions in a database.
- Repair tools.
Hands-on work
Solving database problems.
3 Troubleshooting mailboxes
- Backup/restore mailbox servers.
- Implementation and analysis of message tracking.
- Retention period.
Hands-on work
Practical work.
4 Troubleshooting Exchange/Outlook messaging
- Why hasn't an e-mail arrived in the mailbox? Why hasn't an e-mail gone out?
- Problems opening e-mail account, connecting to mailbox.
- Configuring the mailbox server role
Hands-on work
Troubleshooting of the main error messages (invalid address, quota, etc.).
5 Troubleshoot calendar and address book access
- Address book: reminder, different types.
- Calendar: common problems, managing shared calendar rights.
Hands-on work
Rebuild address book.
6 Troubleshooting Outlook Web Access (OWA)
- Classic browser-side problems.
- Classic server-side problems (IIS).
Hands-on work
Configure OWA.
7 Troubleshooting security problems
- Exchange Server 2019 security configuration issues.
- Access control configuration.
Hands-on work
Configure anti-spam features.
8 Loss recovery
- Planning and implementing Exchange Server 2019 backup and recovery.
Hands-on work
Data backup and restoration.
PARTICIPANTS
Systems engineers or network managers who need to troubleshoot the various components of a Microsoft Exchange 2019 organization on Windows Server with heterogeneous clients.
PREREQUISITES
Good knowledge of Exchange 2016/2019 and Windows Server 2019 or 2016 or 2012 R2 administration in a domain environment.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.
Systems engineers or network managers who need to troubleshoot the various components of a Microsoft Exchange 2019 organization on Windows Server with heterogeneous clients.
PREREQUISITES
Good knowledge of Exchange 2016/2019 and Windows Server 2019 or 2016 or 2012 R2 administration in a domain environment.
TRAINER QUALIFICATIONS
The experts leading the training are specialists in the covered subjects. They have been approved by our instructional teams for both their professional knowledge and their teaching ability, for each course they teach. They have at least five to ten years of experience in their field and hold (or have held) decision-making positions in companies.
ASSESSMENT TERMS
The trainer evaluates each participant’s academic progress throughout the training using multiple choice, scenarios, hands-on work and more.
Participants also complete a placement test before and after the course to measure the skills they’ve developed.
TEACHING AIDS AND TECHNICAL RESOURCES
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
• The main teaching aids and instructional methods used in the training are audiovisual aids, documentation and course material, hands-on application exercises and corrected exercises for practical training courses, case studies and coverage of real cases for training seminars.
• At the end of each course or seminar, ORSYS provides participants with a course evaluation questionnaire that is analysed by our instructional teams.
• A check-in sheet for each half-day of attendance is provided at the end of the training, along with a course completion certificate if the trainee attended the entire session.
TERMS AND DEADLINES
Registration must be completed 24 hours before the start of the training.
ACCESSIBILITY FOR PEOPLE WITH DISABILITIES
Do you need special accessibility accommodations? Contact Mrs. Fosse, Disability Manager, at psh-accueil@orsys.fr to review your request and its feasibility.