Publication date : 06/26/2024

Course : Managing the integration of an enterprise software package

Practical course - 2d - 14h00 - Ref. IPR
Price : 1370 € E.T.

Managing the integration of an enterprise software package




Integrating a software package generally means rethinking the existing organization, and this requires a great deal of expertise on the part of the person in charge. In this course, you will learn about the points to watch at each stage, and will be given a detailed presentation of the phases in the process and the associated tools.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Disponible en anglais, à la demande

Ref. IPR
  2d - 14h00
1370 € E.T.




Integrating a software package generally means rethinking the existing organization, and this requires a great deal of expertise on the part of the person in charge. In this course, you will learn about the points to watch at each stage, and will be given a detailed presentation of the phases in the process and the associated tools.


Teaching objectives
At the end of the training, the participant will be able to:
Understanding the structure of a software package
Master the particularities of software package integration
Understanding the importance of scoping and specifications
Involving the players concerned
Mastering contractualization and conflict management
Organize installation, configuration and acceptance testing
Conduct meetings with the project team
Understand the importance of supporting change induced by the implementation of the software package

Intended audience
Anyone wishing to manage the integration of a software package.

Prerequisites
No special knowledge required.

Practical details
Hands-on work
Practical, participative workshops based on a number of real-life situations.
Teaching methods
Case studies, presentations, discussions, presentation of real-life situations.

Course schedule

1
Introduction to software packages

  • Software composition: functions, kernel, modules, parameters, data, interfaces, processes...
  • Types and families of software packages.
  • Advantages and disadvantages (price, openness, durability, customization, etc.).
  • Requirements for integrating a software package into an IS.
  • Stages in the integration process.
Case study
Presentation of a case study/macro-planning.

2
Choice of software

  • Issues, reasons and objectives.
  • Surveys of existing systems: functional, technical, financial, organizational.
  • Formalize the need: process, functions required, requirements, stakeholders involved.
  • Drafting of specifications.
  • Selection criteria: functional and technical coverage.
Case study
Content definition (scope, functions, requirements).

3
Contractualization

  • Discussions with management and framing of the project.
  • The contract: clauses, deliverables, payment, mutual commitments, penalties.
  • Options: installation, configuration, start-up assistance.
  • Deviation management (anomalies, changes). Validation.
Case study
Additional clauses/agreements on deviations.

4
Managing conflict

  • Mediating your way out of conflict.
  • Setting the scene. Facilitate exchange.
  • Identify points of agreement and disagreement.
  • Facilitate solution selection.

5
Software implementation

  • Delivery, installation.
  • Parameterization and data migration.
  • Testing: strategy, organization and resources.
  • Integration, approach and resources. Validation.
Case study
Planification détaillée du projet.

6
Start-up support

  • Communication: informing and involving stakeholders.
  • Conduct meetings with the project team.
  • Training: identify the players involved, the level of change, adapt training resources.
  • Check satisfaction and make any necessary adjustments. Assessment.
  • Follow-up and maintenance: duration, response times, responsibilities.
Case study
Answers to production situations.

7
Summary

  • Key points to remember. Points to watch out for.
Case study
A software company needs to integrate a new ERP software package. Propose the actions to be taken, from software selection to integration.