Publication date : 05/24/2024

Course : AI at the service of your marketing and sales strategy

Challenges and opportunities

Practical course - 1d - 7h00 - Ref. IAK
Price : 910 € E.T.

AI at the service of your marketing and sales strategy

Challenges and opportunities



Artificial intelligence (AI) is increasingly used in marketing and sales strategies. It can be used to optimize the targeting of your communications and offers, and to predict future customer needs and behaviors in order to improve the efficiency and profitability of your actions.


INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class
Available in English on request

Ref. IAK
  1d - 7h00
910 € E.T.




Artificial intelligence (AI) is increasingly used in marketing and sales strategies. It can be used to optimize the targeting of your communications and offers, and to predict future customer needs and behaviors in order to improve the efficiency and profitability of your actions.


Teaching objectives
At the end of the training, the participant will be able to:
Understand the benefits and challenges of using AI in your marketing or sales strategy
Identify the benefits of using AI to optimize your market strategy
Support the implementation of AI-based solutions and tools for marketing or sales strategy
Master the impact of AI on the organization of marketing and sales departments

Intended audience
Executives in charge of marketing strategy, company directors, marketing or sales managers, marketing or sales executives, product managers. return to top of line trolleys

Prerequisites
No special knowledge required.

Practical details
Hands-on work
This training course is based on practical illustrations using real-life company applications and feedback from the trainer.
Teaching methods
Theoretical input alternates with practical illustrations and case studies.

Course schedule

1
How AI works overall, and what data can be used on customers and prospects

  • Understand how AI works globally.
  • Identify the strategic and operational impacts of AI on the company.
  • Identify the specifics and functioning of an AI-based project.
  • Demystify machine learning algorithms: supervised and unsupervised algorithms, neural networks.
  • Identify internal and external data sources that can be used by AI in sales and marketing.
  • Control the risks associated with managing customer or prospect data (RGPD, cybersecurity...).
  • Leverage data with AI tools to extract useful information.

2
Using AI for data analysis and decision-making

  • Analyze market trends with AI to optimize positioning.
  • Enrich your competitive analysis with AI.
  • Better understand consumer behavior and generate leads thanks to AI.
  • More accurately predict the needs and behaviors of customers and prospects.
  • Optimize your advertising campaigns and refine your content strategy with AI.

3
Improving customer service quality

  • Analyze customer satisfaction data.
  • Automate certain customer service tasks.
  • Personalize the customer experience using AI.

4
Ethics and the use of AI in marketing and sales

  • Take into account ethical and [[green IT]] dimensions in AI projects.
  • Be vigilant about the data processed by AI (private, confidential or discriminating data, etc.).
  • Rely on transparency and explainable AI (XAI) to justify or explain decisions taken.
  • Consider AI as a tool to support evaluation and decision-making, without disempowering players.


Customer reviews
4,5 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.
MARIE M.
20/03/26
4 / 5

Contenu complet présentant un large panorama des différentes interfaces IA. J’aurais apprécié davantage de pratique.Animateur dynamique, bien au fait de son sujet.
LUCIE B.
20/03/26
5 / 5

Très bon enseignement et très bonne approche des cas pratiques.Contenu de formation et formateur très qualitatif.
THIERRY V.
01/12/25
5 / 5

Good overview of AI tools, but a little short in a day, needs more practice



Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class

Last places available
Guaranteed date, in person or remotely
Guaranteed session

REMOTE CLASS
2026 : 22 May, 16 Oct., 16 Nov.

PARIS LA DÉFENSE
2026 : 22 May, 16 Oct., 16 Nov.